Anyone with frozen funds on Firstchoicepay?

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393
    #31
    I've just received notification from a program that the frozen funds "will" be returned to them, but not before 1st May at the earliest.

    I don't know if this refers to channel payments only (which pass straight through FCP to a bank account), or whether it also includes balances held at FCP.

    Unsure sure why FCP are not communicating this information directly to their customers.

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393
        #32
        Originally posted by rowan
        I don't know if this refers to channel payments only (which pass straight through FCP to a bank account), or whether it also includes balances held at FCP.
        Actually, re-reading it, they're saying that funds which were sent from the program but didn't get credited to the affiliate will be returned to the program. So it's not necessarily freeing up all frozen customer balances, just those funds which were in transit at the time FCP died.

          Comment

          • rowan
            Too lazy to set a custom title
            • Mar 2002
            • 17393
            #33
            It's really strange that their login page or account dashboard still says NOTHING about them abruptly ceasing business...

              Comment

              • Captcha
                Confirmed User
                • Aug 2009
                • 1375
                #34
                is Payoneer working normally? ATM etc?

                  Comment

                  • wky
                    Confirmed User
                    • Jun 2009
                    • 117
                    #35
                    Yes, transfers and ATM withdrawals work just fine for me.

                      Comment

                      • Petra
                        Confirmed User
                        • Jul 2007
                        • 515
                        #36
                        Originally posted by rowan
                        It's really strange that their login page or account dashboard still says NOTHING about them abruptly ceasing business...
                        And there STILL hasn't been an official statement from FCP. Just news via customer service or specific people who work there.
                        SKYPE - petra.ann
                        Email - [email protected]

                          Comment

                          • rowan
                            Too lazy to set a custom title
                            • Mar 2002
                            • 17393
                            #37
                            Originally posted by Petra
                            And there STILL hasn't been an official statement from FCP. Just news via customer service or specific people who work there.
                            I received a generic email from FCP stating they were shutting down, but not any specific details about my outbound wire transfer being voided, or how they were proposing to return my funds. I've only heard details via the program that previously sent payouts to my FCP account.

                              Comment

                              • Petra
                                Confirmed User
                                • Jul 2007
                                • 515
                                #38
                                Originally posted by rowan
                                I received a generic email from FCP stating they were shutting down, but not any specific details about my outbound wire transfer being voided, or how they were proposing to return my funds. I've only heard details via the program that previously sent payouts to my FCP account.
                                I have a merchant account and haven't even gotten that.

                                I did oddly enough get a payoneer email the other day as if I still had a payoneer merchant account.
                                SKYPE - petra.ann
                                Email - [email protected]

                                  Comment

                                  • Freekymedia
                                    Registered User
                                    • Dec 2013
                                    • 59
                                    #39
                                    Found this email yesterday from FCP, anyone got any answer ?

                                    ------------------------------------

                                    Dear Customer,

                                    On 04/10/2018, Choice Bank froze all deposits and virtual balances at the bank while it works through its temporary liquidity situation. As funds are held with Choice bank , Choice Bank is handling all inquiries relating to this matter so please direct any queries to Rob Anderson, Executive VP at Choice Bank, at [email protected]

                                    We sincerely apologize for the inconvenience

                                    Thank You

                                    The First choice Pay Team

                                    --------------------------------------------

                                      Comment

                                      • biiiglia
                                        Registered User
                                        • Dec 2014
                                        • 90
                                        #40
                                        -----------------------

                                        As you have understood we are currently in a liquidity constrained position. This made us suspend loading prepaid cards and executing wire transfers. At this time we are gathering and analyzing the information we received from the card program managers.

                                        Our aim is to return funds to card holders by wire transfer. I cannot give you a reliable timeframe for that at this point. Once I do I will inform you immediately.

                                        Please also note that funds on cards will be available until 30th of June. I recommend to take these funds of the card as soon as possible.

                                        I duly apologize for any inconvenience caused.



                                        Best regards,


                                        Ad Kees
                                        Vice-President Banking and Investment Services
                                        Spain: +34674874279 (including WhatsApp)
                                        Skype: Adjcmk
                                        Mail: [email protected]
                                        Web: choicebankltd.com

                                        Toll Free: 1-844-530-0996

                                          Comment

                                          • DrPhibes
                                            Confirmed User
                                            • Apr 2003
                                            • 108
                                            #41
                                            I have funds frozen at FirstChoicePay and receive no answers form ChoiceBank since weeks. A month ago they said that they will wire my funds and ask me to complete a form for this. I send all the information and after that I received no answers at all.
                                            I am really stressed about this.

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