Paxum – New Cards On The Way!

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  • RyuLion
    ClubDomCash.com
    • Mar 2003
    • 32369
    #51
    Here's a question that might come up:

    For those that have Nats or MPA3, Do they have to change any backend keys, etc.?
    or is that not affected?

    Adult Biz Consultant A tech head since 1995
    Affiliate Support: Chaturbate | CCBill Live

      Comment

      • PersianKitty
        Meow Media Inc.
        • Jul 2001
        • 7785
        #52
        I've always withdrawal via ACH. If I want a paxum debit card now what do I need to do to have one issued? What are the fees involved?

          Comment

          • Spunky
            I need a beer
            • Jun 2002
            • 133986
            #53
            Originally posted by CaptainHowdy
            As I stated before that is a slick-looking card, Ruth!
            I must have missed this

              Comment

              • TheBlackShark
                Confirmed User
                • Aug 2016
                • 266
                #54
                Great news Ruth!

                Just a question:

                I haven't Paxum card actually, but i'm already verified, so if i apply for card in these days i will receive the new paxum card, it is correct?

                  Comment

                  • Odysseus
                    Confirmed User
                    • Apr 2005
                    • 745
                    #55
                    Why new cards is temporary?

                      Comment

                      • NickBaer
                        Nick Baer
                        • Jun 2005
                        • 1393
                        #56
                        I have a Paxum Business Account, but no card (on purpose). I'm just going to continue to ACH to US bank account.
                        Made my first porno in 1986. Sold my first VHS in 1993. Did my first live Cam in 1994. Coach-Karl.com NickBaerGallery.com I host with MojoHost.com and To Buy or Sell Sites Imagine AI Content

                          Comment

                          • Odysseus
                            Confirmed User
                            • Apr 2005
                            • 745
                            #57
                            Originally posted by NickBaer
                            I have a Paxum Business Account, but no card (on purpose). I'm just going to continue to ACH to US bank account.
                            When you try last ACH from Paxum to your Bank? Everything was ok?

                              Comment

                              • NickBaer
                                Nick Baer
                                • Jun 2005
                                • 1393
                                #58
                                Originally posted by Odysseus
                                When you try last ACH from Paxum to your Bank? Everything was ok?
                                The last try was before the demise of First Choice Bank. So before April 8..

                                When ever I did ACH in the past, US ACH went smoothly.

                                But I haven't tried since my account switched to "Business," and not since April 8.
                                Made my first porno in 1986. Sold my first VHS in 1993. Did my first live Cam in 1994. Coach-Karl.com NickBaerGallery.com I host with MojoHost.com and To Buy or Sell Sites Imagine AI Content

                                  Comment

                                  • blindcat
                                    Confirmed User
                                    • Oct 2016
                                    • 174
                                    #59
                                    Ruth as an individual & "paxum" as a company are awesome!

                                    Great news also BTW ruth!

                                    I believe everyone using Payoneer should ditch them and move solely to paxum! (Payoneer sucks!)
                                    https://www.mrporngeek.com

                                      Comment

                                      • PornDiscounts-V
                                        Confirmed User
                                        • Oct 2003
                                        • 5744
                                        #60
                                        EFT to bank account works well. Though it does take up to a week to get the money.
                                        Blog Posts - Contextual Links - Hardlinks on 600+ Blog Network
                                        * Handwritten * 180 C Class IPs * Permanent! * Many Niches! * Bulk Discounts! GFYPosts /at/ J2Media.net

                                          Comment

                                          • Zen-
                                            Confirmed User
                                            • Jul 2014
                                            • 161
                                            #61
                                            Where do you request a card? I'm logged in now and I don't see how to. Thanks.
                                            The Best Adult CPA Networks To Monetize Your Adult Traffic

                                              Comment

                                              • x3m
                                                Confirmed User
                                                • May 2001
                                                • 256
                                                #62
                                                I will ask this question here, since Paxum support is very slow with answering tickets now, and maybe I am not the only one interested in this information.

                                                Ruth, how fast you send wire transfers now? If I order a wire transfer withdrawal from my Paxum account to my bank account, how long it takes for you to make it actually sent from your bank? I know the standard message about 3 business days, but I want to know the real situation these days. I have read many complaints of Paxum users about wire transfers before, that they needed to contact support again and again to ask them like “where’s my wire transfer, when you will finally send it? etc”… and now I see that support guys are too busy to answer any tickets promptly.

                                                As a Paxum user who wants to withdraw by wire transfers now, not by card, what can I really expect? Normally if somebody sends me a wire from US bank in the morning (EST), I have it in my account the same day in the afternoon. So may I rely on that “3 business days” thing or it will take longer? Just wanna know if this is a reliable way to withdraw money without significant delays.

                                                Thank you!

                                                  Comment

                                                  • CaptainHowdy
                                                    Too lazy to set a custom title
                                                    • Dec 2004
                                                    • 94727
                                                    #63
                                                    Originally posted by blindcat
                                                    Ruth as an individual & "paxum" as a company are awesome!

                                                    Great news also BTW ruth!

                                                    I believe everyone using Payoneer should ditch them and move solely to paxum! (Payoneer sucks!)
                                                    ...

                                                      Comment

                                                      • NatalieMojoHost
                                                        Confirmed User
                                                        • Aug 2013
                                                        • 1479
                                                        #64
                                                        This is great, way to go Paxum!

                                                        MojoHost.COM | natalie at mojohost dot com | Skype natalie.ac | Telegram @znatalie. Since 1999: 70 Adult Industry awards for Best Hosting Company and professional excellence.

                                                          Comment

                                                          • AkiraSS
                                                            Wemaxa.com
                                                            • Jan 2003
                                                            • 2989
                                                            #65
                                                            I see no info regarding the new "temporary" card in the paxum user area, usually it showed (for new cards - when old ones expired) a new Master Card, 00**00 and status: printing or something.

                                                            Q: When can we expect these new "temporary" cards, 1 month or more from now?

                                                            This really came out of the blue..

                                                              Comment

                                                              • MatureKing
                                                                Confirmed User
                                                                • Mar 2006
                                                                • 4869
                                                                #66
                                                                Would be better to hear something from Ruth
                                                                legendary MOVIE - Can I take your photo? (~short movie)
                                                                Hell Thailand - trailer
                                                                Hell Thailand - movie

                                                                  Comment

                                                                  • RuthB
                                                                    Let's Get Paxumized!
                                                                    • May 2005
                                                                    • 7248
                                                                    #67
                                                                    Originally posted by RyuLion
                                                                    Here's a question that might come up:

                                                                    For those that have Nats or MPA3, Do they have to change any backend keys, etc.?
                                                                    or is that not affected?
                                                                    This is completely unaffected.

                                                                    Originally posted by PersianKitty
                                                                    I've always withdrawal via ACH. If I want a paxum debit card now what do I need to do to have one issued? What are the fees involved?
                                                                    I'm sorry PK, we can't offer cards to USA business account-holders.

                                                                    Originally posted by TheBlackShark
                                                                    Great news Ruth!

                                                                    Just a question:

                                                                    I haven't Paxum card actually, but i'm already verified, so if i apply for card in these days i will receive the new paxum card, it is correct?
                                                                    We are issuing replacement cards to existing card-holders first and then we will open new card creation to new verified clients and clients that weren't existing card-holders already.

                                                                    Originally posted by Odysseus
                                                                    Why new cards is temporary?
                                                                    The Paxum branded cards will be available in about a month. We wanted to get cards out ASAP to affected clients, so that is why we are offering 'temporary' cards while we await the branded cards completion. Once branded cards are available we will be issuing those, at no additional charge, to clients that have the temporary card.

                                                                    Originally posted by Zen-
                                                                    Where do you request a card? I'm logged in now and I don't see how to. Thanks.
                                                                    That is not yet available inside accounts. Sorry for the inconvenience.

                                                                    Originally posted by x3m
                                                                    I will ask this question here, since Paxum support is very slow with answering tickets now, and maybe I am not the only one interested in this information.

                                                                    Ruth, how fast you send wire transfers now? If I order a wire transfer withdrawal from my Paxum account to my bank account, how long it takes for you to make it actually sent from your bank? I know the standard message about 3 business days, but I want to know the real situation these days. I have read many complaints of Paxum users about wire transfers before, that they needed to contact support again and again to ask them like “where’s my wire transfer, when you will finally send it? etc”… and now I see that support guys are too busy to answer any tickets promptly.

                                                                    As a Paxum user who wants to withdraw by wire transfers now, not by card, what can I really expect? Normally if somebody sends me a wire from US bank in the morning (EST), I have it in my account the same day in the afternoon. So may I rely on that “3 business days” thing or it will take longer? Just wanna know if this is a reliable way to withdraw money without significant delays.

                                                                    Thank you!
                                                                    Wires are processed within 3 business days of submitting the request, and they take about 3 business days to reach you. At the moment we're typically seeing clients receive wires within 3-5 business days from submitting the request.

                                                                    Originally posted by AkiraSS
                                                                    I see no info regarding the new "temporary" card in the paxum user area, usually it showed (for new cards - when old ones expired) a new Master Card, 00**00 and status: printing or something.

                                                                    Q: When can we expect these new "temporary" cards, 1 month or more from now?

                                                                    This really came out of the blue..
                                                                    Card status should be implemented this week so you can keep track of the status of your replacement card.
                                                                    Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                                                    Paxum ...... Paxum Bank
                                                                    Email: [email protected] ~ Telegram: PaxumRuth

                                                                      Comment

                                                                      • EddyTheDog
                                                                        Just Doing My Own Thing
                                                                        • Jan 2011
                                                                        • 25433
                                                                        #68
                                                                        Hey Ruth, will the new permanent cards have chip and pin and touch and pay? - That would be soooo nice for us here in Europe!..

                                                                          Comment

                                                                          • SleepWalker
                                                                            Confirmed User
                                                                            • Apr 2009
                                                                            • 683
                                                                            #69
                                                                            Also, just want to make sure, the temporary card, it will be issued to all previous card owner correct? Not just those asking for it.

                                                                            Basically, everybody previous card holder will get both the temporary card and then the new card with the Paxum logo without having to do anything.

                                                                            I get this right?

                                                                              Comment

                                                                              • Biggie Smalls Web Writing
                                                                                Confirmed User
                                                                                • Aug 2011
                                                                                • 3993
                                                                                #70
                                                                                @RuthB

                                                                                The last 4-5 day, unable to transfer funds to the MasterCard, it says service temporary restricted. Any update on this???

                                                                                Thanks

                                                                                Skype: bzivkovic88 - Email: orders at xxxtranslations.com - ICQ: 618 800 215

                                                                                  Comment

                                                                                  • Caldo
                                                                                    Confirmed User
                                                                                    • Apr 2007
                                                                                    • 4003
                                                                                    #71
                                                                                    Good job !


                                                                                    www.AlfaContent.com - Quality videos with matching photo sets and full 2257 !
                                                                                    [email protected]
                                                                                    ICQ# 594092063

                                                                                      Comment

                                                                                      • Denny
                                                                                        Too lazy to set a custom title
                                                                                        • Feb 2005
                                                                                        • 17389
                                                                                        #72
                                                                                        -Edited-

                                                                                          Comment

                                                                                          • x3m
                                                                                            Confirmed User
                                                                                            • May 2001
                                                                                            • 256
                                                                                            #73
                                                                                            Today I clicked “Apply for Card” link in my VERIFIED account and I see this:

                                                                                            ————
                                                                                            Your current verification level does not allow you to perform this action. Please contact Customer Support for more details.
                                                                                            ————

                                                                                            But Annoncements page says this:

                                                                                            ———-
                                                                                            Please do NOT open any Support Tickets relating to Account Verification!
                                                                                            ———-

                                                                                            So, please contact Customer Support but DON’T contact Customer Support. I’m confused now.


                                                                                            On top of that, I uploaded my electricity bill/contract to verify another street address that I want to add. Of course, it’s still pending, but maybe it affected somehow my account verification level? Well, it still says it’s verified.

                                                                                            I have some payments to Paxum on hold now because I want to test it with the first wire transfer before I send more money there, I hope I will receive it this week so everything will work for me on a regular basis, but I'm still looking forward to new cards as another withdrawal option!

                                                                                              Comment

                                                                                              • st0rm
                                                                                                Confirmed User
                                                                                                • Jan 2002
                                                                                                • 195
                                                                                                #74
                                                                                                Originally posted by x3m
                                                                                                Today I clicked “Apply for Card” link in my VERIFIED account and I see this:

                                                                                                ————
                                                                                                Your current verification level does not allow you to perform this action. Please contact Customer Support for more details.
                                                                                                ————

                                                                                                But Annoncements page says this:

                                                                                                ———-
                                                                                                Please do NOT open any Support Tickets relating to Account Verification!
                                                                                                ———-

                                                                                                So, please contact Customer Support but DON’T contact Customer Support. I’m confused now.


                                                                                                On top of that, I uploaded my electricity bill/contract to verify another street address that I want to add. Of course, it’s still pending, but maybe it affected somehow my account verification level? Well, it still says it’s verified.

                                                                                                I have some payments to Paxum on hold now because I want to test it with the first wire transfer before I send more money there, I hope I will receive it this week so everything will work for me on a regular basis, but I'm still looking forward to new cards as another withdrawal option!
                                                                                                I'm seeing the same thing. So my question to Ruth is, do we need to re-apply for the card?

                                                                                                  Comment

                                                                                                  • SekobA
                                                                                                    Too lazy to set a custom title
                                                                                                    • Oct 2008
                                                                                                    • 12173
                                                                                                    #75
                                                                                                    I haven't got my card

                                                                                                      Comment

                                                                                                      • 3xmedia
                                                                                                        Confirmed User
                                                                                                        • Apr 2004
                                                                                                        • 5738
                                                                                                        #76
                                                                                                        You people need to read...

                                                                                                        Originally posted by RuthB
                                                                                                        We are issuing replacement cards to existing card-holders first and then we will open new card creation to new verified clients and clients that weren't existing card-holders already.
                                                                                                        ---

                                                                                                          Comment

                                                                                                          • x3m
                                                                                                            Confirmed User
                                                                                                            • May 2001
                                                                                                            • 256
                                                                                                            #77
                                                                                                            Originally posted by 3xmedia
                                                                                                            You people need to read...
                                                                                                            I have read that. But the "Apply for card" form was available in my account yesterday, but today I see "Please contact Customer Support for more details" message there. So maybe it was the old form for old cards there? I have no idea. I should contact Customer Support for more details, but another page now says "Please do not create tickets...", so this is just confusing. Anyway, I can wait for the card for a couple of months until all these issues are fixed, if wire transfers are working normally for me.

                                                                                                              Comment

                                                                                                              • Quine
                                                                                                                Confirmed User
                                                                                                                • Jan 2013
                                                                                                                • 308
                                                                                                                #78
                                                                                                                What is the fee for withdrawing to external/debit card?
                                                                                                                -I can't quantify my hatred of the State. Preferences are ordinal.

                                                                                                                -The absolute ruler may be a Nero, but he is sometimes Titus or Marcus Aurelius; the people is often Nero, and never Marcus Aurelius.

                                                                                                                  Comment

                                                                                                                  • hbogart
                                                                                                                    Registered User
                                                                                                                    • Nov 2014
                                                                                                                    • 25
                                                                                                                    #79
                                                                                                                    Hi, is verification taking longer than usual these days? Applied last week but still not active..
                                                                                                                    thank you

                                                                                                                      Comment

                                                                                                                      • Denny
                                                                                                                        Too lazy to set a custom title
                                                                                                                        • Feb 2005
                                                                                                                        • 17389
                                                                                                                        #80
                                                                                                                        Originally posted by Quine
                                                                                                                        What is the fee for withdrawing to external/debit card?
                                                                                                                        $6 + 2.95% of the withdrawn amout.

                                                                                                                          Comment

                                                                                                                          • Quine
                                                                                                                            Confirmed User
                                                                                                                            • Jan 2013
                                                                                                                            • 308
                                                                                                                            #81
                                                                                                                            Thanks Denny!
                                                                                                                            -I can't quantify my hatred of the State. Preferences are ordinal.

                                                                                                                            -The absolute ruler may be a Nero, but he is sometimes Titus or Marcus Aurelius; the people is often Nero, and never Marcus Aurelius.

                                                                                                                              Comment

                                                                                                                              • monica2012
                                                                                                                                Registered User
                                                                                                                                • Sep 2012
                                                                                                                                • 1
                                                                                                                                #82
                                                                                                                                Hello Ruth

                                                                                                                                Like a new usser poin of view ...

                                                                                                                                I m an independent cam girl working with just 1 platform , till now i was getting pay by FCP - recive the founds on my card and all was fine ( i can t use bank accounts because i have them blocked ).Now that platform i work with it s offering paxum also as payment option .Please ask me with some answers about your system :

                                                                                                                                1.from the moment i will open my paxum account and the moment i will recive my card i must wait ? A) 3-4 weeks B) 5-6 weeks or C) over 6 weeks
                                                                                                                                2.the new cards will be issued by what bank ? ( right now i have 3200$ stuck on my fcp card because the Choice Bank allowed me to take out only 10000 before they block the rest of the amounts ) ,Do you have ideea what are the limits at the new bank ?
                                                                                                                                3.let s say i open a paxum account and i wish to witdraw the amount by wire in my sister bank account ..it is possible or she must open a separate paxum account and if it s this situation ...i can transfer the amounts by my account to her account ?

                                                                                                                                Thank you anticipated

                                                                                                                                  Comment

                                                                                                                                  • RuthB
                                                                                                                                    Let's Get Paxumized!
                                                                                                                                    • May 2005
                                                                                                                                    • 7248
                                                                                                                                    #83
                                                                                                                                    Originally posted by EddyTheDog
                                                                                                                                    Hey Ruth, will the new permanent cards have chip and pin and touch and pay? - That would be soooo nice for us here in Europe!..
                                                                                                                                    Hey Eddy,
                                                                                                                                    I don't have full data on the cards yet I'm sorry. I believe they will have touch and pay though based on the appearance of the card.

                                                                                                                                    Originally posted by SleepWalker
                                                                                                                                    Basically, everybody previous card holder will get both the temporary card and then the new card with the Paxum logo without having to do anything.

                                                                                                                                    I get this right?
                                                                                                                                    Yes, that's correct.

                                                                                                                                    Originally posted by Biggie Smalls Web Writing
                                                                                                                                    @RuthB

                                                                                                                                    The last 4-5 day, unable to transfer funds to the MasterCard, it says service temporary restricted. Any update on this???

                                                                                                                                    Thanks
                                                                                                                                    If you mean your Paxum card, then unfortunately that is not going to change. You can no longer add funds to your Paxum card, which is why we are issuing replacement cards to all existing card-holders.

                                                                                                                                    If you have remaining funds on your Paxum card you can withdraw the funds at the ATM or by making POS purchases. We apologize for the inconvenience.

                                                                                                                                    Originally posted by x3m
                                                                                                                                    Today I clicked “Apply for Card” link in my VERIFIED account and I see this:

                                                                                                                                    ————
                                                                                                                                    Your current verification level does not allow you to perform this action. Please contact Customer Support for more details.
                                                                                                                                    ————

                                                                                                                                    But Annoncements page says this:

                                                                                                                                    ———-
                                                                                                                                    Please do NOT open any Support Tickets relating to Account Verification!
                                                                                                                                    ———-

                                                                                                                                    So, please contact Customer Support but DON’T contact Customer Support. I’m confused now.


                                                                                                                                    On top of that, I uploaded my electricity bill/contract to verify another street address that I want to add. Of course, it’s still pending, but maybe it affected somehow my account verification level? Well, it still says it’s verified.

                                                                                                                                    I have some payments to Paxum on hold now because I want to test it with the first wire transfer before I send more money there, I hope I will receive it this week so everything will work for me on a regular basis, but I'm still looking forward to new cards as another withdrawal option!
                                                                                                                                    We are issuing replacement cards to existing card-holders first, and then we will open cards to new clients/requests.

                                                                                                                                    We have asked unverified clients to not open support tickets specifically about account verification as doing so slows the whole process down. We are working hard to get through the huge influx of new account applications we have received in the last week, and unnecessary support tickets (tickets about account verification) were not helping with that.

                                                                                                                                    Originally posted by st0rm
                                                                                                                                    I'm seeing the same thing. So my question to Ruth is, do we need to re-apply for the card?
                                                                                                                                    If you already have a Paxum card, you don't need to do anything. We will print and ship a replacement card to you.

                                                                                                                                    Originally posted by hbogart
                                                                                                                                    Hi, is verification taking longer than usual these days? Applied last week but still not active..
                                                                                                                                    thank you
                                                                                                                                    Thank you for choosing Paxum. Unfortunately yes, we apologize for the delay. We have had a lot of new account applications and we are projecting a one week turnaround at the moment for account verification.

                                                                                                                                    We have hired additional staff, we are providing unlimited overtime to our staff, and our entire crew has been working non-stop every single day to review and approve all accounts. We do apologize for the delay, please rest assured we will review your documents and contact you via email.

                                                                                                                                    Originally posted by monica2012
                                                                                                                                    Like a new usser poin of view ...

                                                                                                                                    I m an independent cam girl working with just 1 platform , till now i was getting pay by FCP - recive the founds on my card and all was fine ( i can t use bank accounts because i have them blocked ).Now that platform i work with it s offering paxum also as payment option .Please ask me with some answers about your system :

                                                                                                                                    1.from the moment i will open my paxum account and the moment i will recive my card i must wait ? A) 3-4 weeks B) 5-6 weeks or C) over 6 weeks
                                                                                                                                    2.the new cards will be issued by what bank ? ( right now i have 3200$ stuck on my fcp card because the Choice Bank allowed me to take out only 10000 before they block the rest of the amounts ) ,Do you have ideea what are the limits at the new bank ?
                                                                                                                                    3.let s say i open a paxum account and i wish to witdraw the amount by wire in my sister bank account ..it is possible or she must open a separate paxum account and if it s this situation ...i can transfer the amounts by my account to her account ?

                                                                                                                                    Thank you anticipated
                                                                                                                                    Thank you for signing up with Paxum!

                                                                                                                                    At the moment we are printing and shipping replacement cards to existing card-holders. We project this will be completed within 2-3 weeks. At that time we will then open new card creation to everyone else. We anticipate a card turnaround of about 1-2 weeks between request and receipt.

                                                                                                                                    The temporary cards have limits as follows:
                                                                                                                                    $2k USD can be loaded to the card per day
                                                                                                                                    $1k USD is the ATM daily withdrawal limit
                                                                                                                                    $5k USD is the maximum card balance
                                                                                                                                    $20k USD is the monthly card limit

                                                                                                                                    At any time the funds available on the card can be used in their entirety for POS purchases. For example, if you have $5k USD on your temporary card and you wish to make a purchase for $5k USD, you can do so.

                                                                                                                                    If you wish to withdraw by wire, but to your sister's bank account, then yes, you will need to ask your sister to create and verify a Paxum account as well. Once her account is verified then you would be able to instantly transfer your account funds to her account (there is a $0.25 USD transfer fee) and then she could initiate a withdrawal from her Paxum account direct to her bank account.

                                                                                                                                    Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                                                                                                                    Paxum ...... Paxum Bank
                                                                                                                                    Email: [email protected] ~ Telegram: PaxumRuth

                                                                                                                                      Comment

                                                                                                                                      • CaptainHowdy
                                                                                                                                        Too lazy to set a custom title
                                                                                                                                        • Dec 2004
                                                                                                                                        • 94727
                                                                                                                                        #84
                                                                                                                                        I need a raise just by looking how the people at Paxum are working this through ...

                                                                                                                                          Comment

                                                                                                                                          • Tapaz
                                                                                                                                            Confirmed User
                                                                                                                                            • Jun 2005
                                                                                                                                            • 1745
                                                                                                                                            #85
                                                                                                                                            I got my first payment on paxum today ans I wanted to ask fir a card and still I can not ask .. I an verified but strangeky I cant ask . Any advice?

                                                                                                                                              Comment

                                                                                                                                              • e-god
                                                                                                                                                Confirmed User
                                                                                                                                                • Jan 2003
                                                                                                                                                • 1738
                                                                                                                                                #86
                                                                                                                                                Originally posted by RuthB
                                                                                                                                                At the moment we are printing and shipping replacement cards to existing card-holders. We project this will be completed within 2-3 weeks. At that time we will then open new card creation to everyone else.
                                                                                                                                                Please inform us when it's open. Thanks

                                                                                                                                                  Comment

                                                                                                                                                  • Tapaz
                                                                                                                                                    Confirmed User
                                                                                                                                                    • Jun 2005
                                                                                                                                                    • 1745
                                                                                                                                                    #87
                                                                                                                                                    Originally posted by Tapaz
                                                                                                                                                    I got my first payment on paxum today ans I wanted to ask fir a card and still I can not ask .. I an verified but strangeky I cant ask . Any advice?
                                                                                                                                                    I mean after how long I can ask for a card?? I thought it was right away.

                                                                                                                                                      Comment

                                                                                                                                                      • TheBlackShark
                                                                                                                                                        Confirmed User
                                                                                                                                                        • Aug 2016
                                                                                                                                                        • 266
                                                                                                                                                        #88
                                                                                                                                                        @RuthB:

                                                                                                                                                        Two days ago "Apply for Card" link inside my Paxum account was active, i received payout yesterday so tried today requesting a card, but now the link is not active and showing "Apply for Card (Coming Soon)", so when will possible apply for card? When will be finished the replacement phase to card-holders?

                                                                                                                                                        So i need to wait 2-3 weeks and after card request again 1-2 weeks depending to shipping method, it is correct?

                                                                                                                                                          Comment

                                                                                                                                                          • Zeiss
                                                                                                                                                            Confirmed User
                                                                                                                                                            • May 2012
                                                                                                                                                            • 5189
                                                                                                                                                            #89
                                                                                                                                                            Can't wait to get my new card!


                                                                                                                                                            Adult Webmasters Guides

                                                                                                                                                              Comment

                                                                                                                                                              • 2MuchMark
                                                                                                                                                                Mark of 2Much.net
                                                                                                                                                                • Aug 2004
                                                                                                                                                                • 50969
                                                                                                                                                                #90
                                                                                                                                                                Ruth is awesome.

                                                                                                                                                                's for Ruth!

                                                                                                                                                                  Comment

                                                                                                                                                                  • nikki99
                                                                                                                                                                    Supermodel
                                                                                                                                                                    • Nov 2004
                                                                                                                                                                    • 23087
                                                                                                                                                                    #91
                                                                                                                                                                    Originally posted by 2MuchMark
                                                                                                                                                                    Ruth is awesome.

                                                                                                                                                                    's for Ruth!
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                                                                                                                                                                      Comment

                                                                                                                                                                      • bloggerz
                                                                                                                                                                        Too lazy to set a custom title
                                                                                                                                                                        • Dec 2006
                                                                                                                                                                        • 16255
                                                                                                                                                                        #92
                                                                                                                                                                        ruth can you please check your email about USA business account that wants to use the same email as the one I used for my USA personal account. thanks
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                                                                                                                                                                          Comment

                                                                                                                                                                          • x3m
                                                                                                                                                                            Confirmed User
                                                                                                                                                                            • May 2001
                                                                                                                                                                            • 256
                                                                                                                                                                            #93
                                                                                                                                                                            Originally posted by RuthB
                                                                                                                                                                            Wires are processed within 3 business days of submitting the request, and they take about 3 business days to reach you. At the moment we're typically seeing clients receive wires within 3-5 business days from submitting the request.
                                                                                                                                                                            Ruth,

                                                                                                                                                                            I submitted my wire transfer request on 2018-04-13 01:35:33, before the business day started on last Friday 13th.

                                                                                                                                                                            So it was Friday, Monday, Tuesday and Wednesday, four business (banking) days.

                                                                                                                                                                            My wire status in my Paxum account is still “Processing”.


                                                                                                                                                                            That was a test wire for me, for a few hundred dollars, just to see if it will be processed on time. But once again, before sending wires for thousands on a regular basis, I want to make sure that this is a reliable way to withdraw money. Is there any Customer Support that I can contact about wires if I need information about my particular transfer, that can reply promptly? Because nobody is answering tickets now, they are all busy with verification requests as you said. So it feels like sending money into a black hole without Customer Support, not really comfy.

                                                                                                                                                                            Maybe you can have a couple of guys there dedicating themselves to answering questions regarding wires/ACH/EFT and everything else NOT related to verification, new accounts and cards? Or is there any phone support about wires?

                                                                                                                                                                            Thank you!

                                                                                                                                                                              Comment

                                                                                                                                                                              • wswswws
                                                                                                                                                                                Confirmed User
                                                                                                                                                                                • Sep 2005
                                                                                                                                                                                • 1023
                                                                                                                                                                                #94
                                                                                                                                                                                Hi Ruth,
                                                                                                                                                                                I'm NEW to Paxum.
                                                                                                                                                                                Just one question: is there any restriction for Paxum account holder from China? Just like issue & ship the prepaid Mastercard?

                                                                                                                                                                                I see this in your another thread.
                                                                                                                                                                                Originally posted by RuthB
                                                                                                                                                                                The restrictions specifically apply to the Withdrawal to External Credit/Debit card option. It is not available to certain countries; USA, Canada, Israel or Japan.
                                                                                                                                                                                Thank you so much!

                                                                                                                                                                                  Comment

                                                                                                                                                                                  • Tapaz
                                                                                                                                                                                    Confirmed User
                                                                                                                                                                                    • Jun 2005
                                                                                                                                                                                    • 1745
                                                                                                                                                                                    #95
                                                                                                                                                                                    They are not answering tickets lately, and support is available only by tickets, no phone or any other way I guess. I still can not understand if they even let verified people apply for a card now or not. They state that an "apply for a card option" ( button?) should appear there after 24h you receive the first payment, but nothing is there at least for me. New verified people are left in the dark without any knowledge of the system.

                                                                                                                                                                                    Ruth, can you state if we can ask a card right after the first payment or this service not available for new verified customers?

                                                                                                                                                                                    When will support be back to normal?

                                                                                                                                                                                      Comment

                                                                                                                                                                                      • ContentPimp
                                                                                                                                                                                        Confirmed User
                                                                                                                                                                                        • Nov 2008
                                                                                                                                                                                        • 3184
                                                                                                                                                                                        #96
                                                                                                                                                                                        Ruth, we initiated a wire withdrawal on the 12th, and it was processed on the 12th but it still did not arrive. What is going on?
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                                                                                                                                                                                          Comment

                                                                                                                                                                                          • Denny
                                                                                                                                                                                            Too lazy to set a custom title
                                                                                                                                                                                            • Feb 2005
                                                                                                                                                                                            • 17389
                                                                                                                                                                                            #97
                                                                                                                                                                                            Originally posted by Tapaz
                                                                                                                                                                                            I got my first payment on paxum today ans I wanted to ask fir a card and still I can not ask .. I an verified but strangeky I cant ask . Any advice?
                                                                                                                                                                                            I think it's clear, new clients and clients that weren't existing card holders already need to wait until new card creation is opened:

                                                                                                                                                                                            Originally posted by RuthB
                                                                                                                                                                                            We are issuing replacement cards to existing card-holders first and then we will open new card creation to new verified clients and clients that weren't existing card-holders already.

                                                                                                                                                                                              Comment

                                                                                                                                                                                              • RuthB
                                                                                                                                                                                                Let's Get Paxumized!
                                                                                                                                                                                                • May 2005
                                                                                                                                                                                                • 7248
                                                                                                                                                                                                #98
                                                                                                                                                                                                Originally posted by x3m
                                                                                                                                                                                                Ruth,

                                                                                                                                                                                                I submitted my wire transfer request on 2018-04-13 01:35:33, before the business day started on last Friday 13th.

                                                                                                                                                                                                So it was Friday, Monday, Tuesday and Wednesday, four business (banking) days.

                                                                                                                                                                                                My wire status in my Paxum account is still “Processing”.


                                                                                                                                                                                                That was a test wire for me, for a few hundred dollars, just to see if it will be processed on time. But once again, before sending wires for thousands on a regular basis, I want to make sure that this is a reliable way to withdraw money. Is there any Customer Support that I can contact about wires if I need information about my particular transfer, that can reply promptly? Because nobody is answering tickets now, they are all busy with verification requests as you said. So it feels like sending money into a black hole without Customer Support, not really comfy.

                                                                                                                                                                                                Maybe you can have a couple of guys there dedicating themselves to answering questions regarding wires/ACH/EFT and everything else NOT related to verification, new accounts and cards? Or is there any phone support about wires?

                                                                                                                                                                                                Thank you!
                                                                                                                                                                                                Can you please email me - [email protected] - and put GFY in the subject line and let me know your username/email with us. Thanks

                                                                                                                                                                                                Originally posted by wswswws
                                                                                                                                                                                                Hi Ruth,
                                                                                                                                                                                                I'm NEW to Paxum.
                                                                                                                                                                                                Just one question: is there any restriction for Paxum account holder from China? Just like issue & ship the prepaid Mastercard?

                                                                                                                                                                                                I see this in your another thread.


                                                                                                                                                                                                Thank you so much!
                                                                                                                                                                                                I don't believe so, but I can check.

                                                                                                                                                                                                Originally posted by ContentPimp
                                                                                                                                                                                                Ruth, we initiated a wire withdrawal on the 12th, and it was processed on the 12th but it still did not arrive. What is going on?
                                                                                                                                                                                                Can you please email me - [email protected] - and put GFY in the subject line and let me know your username/email with us. Thanks


                                                                                                                                                                                                Originally posted by Tapaz
                                                                                                                                                                                                They are not answering tickets lately, and support is available only by tickets, no phone or any other way I guess. I still can not understand if they even let verified people apply for a card now or not. They state that an "apply for a card option" ( button?) should appear there after 24h you receive the first payment, but nothing is there at least for me. New verified people are left in the dark without any knowledge of the system.

                                                                                                                                                                                                Ruth, can you state if we can ask a card right after the first payment or this service not available for new verified customers?

                                                                                                                                                                                                When will support be back to normal?
                                                                                                                                                                                                We are replacing existing card-holders cards first, then we will open new card requests for new clients. In the meantime, you can withdraw by wire, EFT, ACH, or to an external credit or debit card.

                                                                                                                                                                                                We will notify everyone as soon as the card request featured is re-enabled.
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                                                                                                                                                                                                  Comment

                                                                                                                                                                                                  • Tapaz
                                                                                                                                                                                                    Confirmed User
                                                                                                                                                                                                    • Jun 2005
                                                                                                                                                                                                    • 1745
                                                                                                                                                                                                    #99
                                                                                                                                                                                                    @RuthB could you please provide an estimated time about reopening card request for new clients? Thanks.

                                                                                                                                                                                                      Comment

                                                                                                                                                                                                      • e-god
                                                                                                                                                                                                        Confirmed User
                                                                                                                                                                                                        • Jan 2003
                                                                                                                                                                                                        • 1738
                                                                                                                                                                                                        #100
                                                                                                                                                                                                        Originally posted by Tapaz
                                                                                                                                                                                                        @RuthB could you please provide an estimated time about reopening card request for new clients? Thanks.
                                                                                                                                                                                                        It was mentioned in some other post, as far as I remember it said 2-3 weeks.

                                                                                                                                                                                                          Comment

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