Paxum the Next ePassporte?

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  • mariahxxx
    Confirmed User
    • Feb 2006
    • 176

    #1

    Paxum the Next ePassporte?

    Over the years I have had a love hate relationship with Paxum. In some respects it is far better than Payoneer/FirstChoicePay because they don't charge the huge fees. But their customer service sucks. If you get a refund for something they freeze your Mastercard until you provide them a reason for the refund and proof of it which is also ridiculous. You can never reach someone by phone and support tickets take days for a reply.

    Now I'm told that Paxum is no longer issuing Mastercards to US citizens which tells me the end if very near. Last month I had 5 days where I had no access to my money, which was a large amount. It took 4 days for a reply to my ticket and that answer was "We'll look into it and let you know" Never got a reason.

    So I'd like someone from Paxum to explain their plans and why anyone should continue to do business with them. I think that is more than fair considering they are asking us to continue to trust them with our money.
  • jscott
    jscizzle
    • Feb 2001
    • 25415

    #2
    Ya i found out last month about how US citizens no more Mastercards I hope they pull through.
    I doubt Paxum is anyway comparable to Epass though, remember who ran that company? he is scam all the way through
    If you think tough men are dangerous, wait until you see what weak men are capable of.
    - Jordan B. Peterson
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    Comment

    • Barry-xlovecam
      It's 42
      • Jun 2010
      • 18083

      #3
      All of these Money Transfer Agent businesses are just that -- transfer agents AND NOT BANKS. All monies are uninsured.

      Use them for what they are intended for and maintain low account balances -- pay the fees -- move the money to safer domicile (even if that means under your bed in a cigar box).

      Comment

      • Matyko
        PsyHead
        • Aug 2005
        • 8681

        #4
        ahh, your youtube cooking channel is over and you are back to the adult biz?
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        • mariahxxx
          Confirmed User
          • Feb 2006
          • 176

          #5
          No I still do very well with my youtube channel. I am in the Warner Bros youtube network I have been filming travel vids the last few months and in the process of editing the final 3 episodes.

          I still get payouts for affiliate sales and for my pornhub channel. haven't been involved in any other aspect of adult since 2012.

          Comment

          • tammix
            Confirmed User
            • Apr 2006
            • 2164

            #6
            ruth? any comment from paxum lady?

            Comment

            • danep
              Confirmed User
              • Oct 2016
              • 264

              #7
              Mariahxxx, I'm not recommending my service, however I do offer a small insight. A refund can raise issues if the transaction was not made originally with the card that gets refunded, it needs a mirror charge. I hope it's relevant and helping.
              "Ain't in it for my health"
              Levon Helm

              "No temas pon la otra mejilla que golpeo con beso"
              El Barrio

              Email: [email protected]

              Comment

              • mariahxxx
                Confirmed User
                • Feb 2006
                • 176

                #8
                Originally posted by danep
                Mariahxxx, I'm not recommending my service, however I do offer a small insight. A refund can raise issues if the transaction was not made originally with the card that gets refunded, it needs a mirror charge. I hope it's relevant and helping.
                if you make a purchase with your paxum mastercard and it gets refunded like an airline ticket or something you return in a store, they put a lock on your mastercard and it takes days to get it unlocked

                Comment

                • TrainWreckContent
                  Confirmed User
                  • Dec 2008
                  • 8152

                  #9
                  Originally posted by mariahxxx

                  Now I'm told that Paxum is no longer issuing Mastercards to US citizens which tells me the end if very near.
                  they just charged me my yearly fee for a new card this month. Im in the US but havent actually got the new card yet.

                  Telegram @DanTrainwreck / Whatsapp TrainWreck / Email [email protected]

                  Comment

                  • mariahxxx
                    Confirmed User
                    • Feb 2006
                    • 176

                    #10
                    Originally posted by TrainWreckContent
                    they just charged me my yearly fee for a new card this month. Im in the US but havent actually got the new card yet.
                    It just keeps getting weirder. They didn't charge me for my new card that I'll never get,,,yet. We'll see what Ruth has to say.

                    Comment

                    • SleepWalker
                      Confirmed User
                      • Apr 2009
                      • 683

                      #11
                      Originally posted by mariahxxx
                      It just keeps getting weirder. They didn't charge me for my new card that I'll never get,,,yet. We'll see what Ruth has to say.
                      Ruth will not post any comment you'll see.

                      Comment

                      • brassmonkey
                        Pay It Forward
                        • Sep 2005
                        • 77397

                        #12
                        Originally posted by mariahxxx
                        if you make a purchase with your paxum mastercard and it gets refunded like an airline ticket or something you return in a store, they put a lock on your mastercard and it takes days to get it unlocked
                        transfer your money to a fucking bank! why do you a holes think paxum is a bank???
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                        Comment

                        • Paul Markham
                          Too old to care
                          • Jun 2001
                          • 52942

                          #13
                          I have no problems with them.



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                          • CaptainHowdy
                            Too lazy to set a custom title
                            • Dec 2004
                            • 94741

                            #14
                            Originally posted by Paul Markham
                            I have no problems with them.
                            ...

                            Comment

                            • danep
                              Confirmed User
                              • Oct 2016
                              • 264

                              #15
                              I believe we are discussing a pre-authorization/pending transaction, and not a blocking of a card. These are two very different terms and actions. Just my two cents about it. Even if we are discussing a competitor, one has to be a gentleman.
                              "Ain't in it for my health"
                              Levon Helm

                              "No temas pon la otra mejilla que golpeo con beso"
                              El Barrio

                              Email: [email protected]

                              Comment

                              • Adraco
                                Confirmed User
                                • May 2009
                                • 3745

                                #16
                                There will not be any official comments here from Paxum.

                                They always dodge those threads or Ruth and/or Chris will show up and say ?send me message privately?.
                                ----------------------------------------------------------------------------------
                                The truth is not affected by the beliefs, or doubts, of the majority.

                                Comment

                                • bns666
                                  Confirmed Fetishist
                                  • Mar 2005
                                  • 11555

                                  #17
                                  Originally posted by Matyko
                                  ahh, your youtube cooking channel is over and you are back to the adult biz?
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                                  Comment

                                  • RuthB
                                    Let's Get Paxumized!
                                    • May 2005
                                    • 7248

                                    #18
                                    We apologize for the inconvenience. We have temporarily suspended new card creation for US Paxum clients. Due to some changes we are making to the Paxum.com service (introduction of new services such as 3rd party payments, and dedicated EUR IBAN accounts) we are awaiting a green light from our legal team before we re-instate card renewals for US clients. For the record, Paxum is not having any issues with US authorities, and this measure has been pro-actively taken to ensure that remains the case. We will allow card renewals again for US clients as soon as we receive the okay from our legal team.

                                    We appreciate your patience while we settle this matter, and in the meantime US clients can withdraw their Paxum account funds by Wire withdrawal or through EFT withdrawal.

                                    Thanks,
                                    Ruth
                                    Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                    Paxum ...... Paxum Bank
                                    Email: [email protected] ~ Telegram: PaxumRuth

                                    Comment

                                    • JFK
                                      FUBAR the ORIGINATOR
                                      • Jan 2002
                                      • 67373

                                      #19
                                      Originally posted by Paul Markham
                                      I have no problems with them.
                                      same here

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                                      • Denny
                                        Too lazy to set a custom title
                                        • Feb 2005
                                        • 17399

                                        #20
                                        Originally posted by Paul Markham
                                        I have no problems with them.
                                        +1

                                        Comment

                                        • Adraco
                                          Confirmed User
                                          • May 2009
                                          • 3745

                                          #21
                                          Originally posted by RuthB
                                          ... in the meantime US clients can withdraw their Paxum account funds by Wire withdrawal or through EFT withdrawal.
                                          In the meantime, US clients can withdraw their Paxum account funds by Wire withdrawal at ridicouous fees...!
                                          ----------------------------------------------------------------------------------
                                          The truth is not affected by the beliefs, or doubts, of the majority.

                                          Comment

                                          • RuthB
                                            Let's Get Paxumized!
                                            • May 2005
                                            • 7248

                                            #22
                                            Originally posted by Adraco
                                            In the meantime, US clients can withdraw their Paxum account funds by Wire withdrawal at ridicouous fees...!
                                            We also offer ACH(EFT) withdrawal for US clients. The fee is $5 USD, and the per transaction limit is $3,000 USD.
                                            Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                            Paxum ...... Paxum Bank
                                            Email: [email protected] ~ Telegram: PaxumRuth

                                            Comment

                                            • TrainWreckContent
                                              Confirmed User
                                              • Dec 2008
                                              • 8152

                                              #23
                                              Originally posted by RuthB
                                              We apologize for the inconvenience. We have temporarily suspended new card creation for US Paxum clients. Due to some changes we are making to the Paxum.com service (introduction of new services such as 3rd party payments, and dedicated EUR IBAN accounts) we are awaiting a green light from our legal team before we re-instate card renewals for US clients. For the record, Paxum is not having any issues with US authorities, and this measure has been pro-actively taken to ensure that remains the case. We will allow card renewals again for US clients as soon as we receive the okay from our legal team.

                                              We appreciate your patience while we settle this matter, and in the meantime US clients can withdraw their Paxum account funds by Wire withdrawal or through EFT withdrawal.

                                              Thanks,
                                              Ruth
                                              ok im in the US and you guys charged me for a new card is that going to be refunded?

                                              Telegram @DanTrainwreck / Whatsapp TrainWreck / Email [email protected]

                                              Comment

                                              • RuthB
                                                Let's Get Paxumized!
                                                • May 2005
                                                • 7248

                                                #24
                                                Originally posted by TrainWreckContent
                                                ok im in the US and you guys charged me for a new card is that going to be refunded?
                                                Yes, it can be refunded. Please open a ticket in the Message Center of your Paxum account to ask for your card fee to be refunded. Alternatively feel free to email me your account username (the email you use to log-in) and I will arrange it for you.

                                                Thanks,
                                                Ruth
                                                Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                                Paxum ...... Paxum Bank
                                                Email: [email protected] ~ Telegram: PaxumRuth

                                                Comment

                                                • hdbuilder
                                                  Confirmed User
                                                  • Jun 2012
                                                  • 1338

                                                  #25
                                                  Paxum have shown to be extra careful about many things... Epassorte was completely careless. I doubt that something will happen to Paxum just because of that...

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                                                  • TrainWreckContent
                                                    Confirmed User
                                                    • Dec 2008
                                                    • 8152

                                                    #26
                                                    Originally posted by RuthB
                                                    Yes, it can be refunded. Please open a ticket in the Message Center of your Paxum account to ask for your card fee to be refunded. Alternatively feel free to email me your account username (the email you use to log-in) and I will arrange it for you.

                                                    Thanks,
                                                    Ruth
                                                    ticket opened

                                                    Telegram @DanTrainwreck / Whatsapp TrainWreck / Email [email protected]

                                                    Comment

                                                    • FabianC
                                                      Confirmed User
                                                      • Jun 2001
                                                      • 1616

                                                      #27
                                                      Judging by the replies from Paxum in a non-paxum message board (GFY) I'd say their support is pretty spot on

                                                      Comment

                                                      • jscott
                                                        jscizzle
                                                        • Feb 2001
                                                        • 25415

                                                        #28
                                                        Originally posted by Adraco
                                                        In the meantime, US clients can withdraw their Paxum account funds by Wire withdrawal at ridicouous fees...!
                                                        Anytime you see ACH available, you must use this over wires, save money
                                                        If you think tough men are dangerous, wait until you see what weak men are capable of.
                                                        - Jordan B. Peterson
                                                        Listen to Pomp tell why is Bitcoin important

                                                        Comment

                                                        • adultchatpay
                                                          Let's Make Money
                                                          • Dec 2008
                                                          • 8785

                                                          #29
                                                          Paxum used to be great, i hope they bounce back with all the issues.

                                                          Comment

                                                          • PornoStar69
                                                            Confirmed User
                                                            • Oct 2008
                                                            • 2069

                                                            #30

                                                            I love Payoneer & Neteller.
                                                            GFY King?

                                                            Comment

                                                            • mariahxxx
                                                              Confirmed User
                                                              • Feb 2006
                                                              • 176

                                                              #31
                                                              Ruth, I think that before you fix or change anything you should focus on your customer service. I wasn't able to access my money for 5 days and when i called I couldn't speak to anyone and it took 4 days to get a reply. That is unacceptable. When you guys lock an account you don't notify the card holder. They have to find out when they try to buy something which has happened to me more than once.
                                                              Customer service is vital when you are holding someone's money. I think that is your only problem and its a huge one.

                                                              Comment

                                                              • CaptainHowdy
                                                                Too lazy to set a custom title
                                                                • Dec 2004
                                                                • 94741

                                                                #32
                                                                Originally posted by hdbuilder
                                                                Paxum have shown to be extra careful about many things... Epassorte was completely careless. I doubt that something will happen to Paxum just because of that...
                                                                Well said ...

                                                                Comment

                                                                • st0ned
                                                                  Confirmed User
                                                                  • Mar 2007
                                                                  • 8437

                                                                  #33
                                                                  We've been using Paxum for years with no issues. But yeah due to losing money in the whole ePassporte fiasco we tend to not leave our balance any higher than it needs to be.
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                                                                  • Caldo
                                                                    Confirmed User
                                                                    • Apr 2007
                                                                    • 4003

                                                                    #34
                                                                    hope they will fix everything !


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