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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
09-11-2017, 03:03 PM
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#1 |
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Confirmed User
Industry Role:
Join Date: Sep 2015
Posts: 186
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Collection Attorney Recommendation
So I have 2 customer charge-back fraud cases here which went way over my tolerance limit. We normally eat them but these special people really deserve some tlc.
If anyone here can recommend someone I would appreciate. (They are both located in USA). Thanks  |
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09-11-2017, 03:06 PM
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#2 | |
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Videochat Solutions
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 45,825
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Quote:
You don't need an attorney. Do this: First, collect all of the notes, screen shots, emails and conversations that you have with your client. Create a document that highlights the important aspects. Then contact your payment processor and let them know that this chargeback was not authorized and that you want to contest it. They will tell you what you can do and what your options are. Good luck!
__________________
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09-11-2017, 03:14 PM
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#3 |
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Confirmed User
Industry Role:
Join Date: Sep 2015
Posts: 186
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Yeah I could do that with my other processor but unfortunately this one refunded the guy without asking questions
so It was already too late to fight it back. It's been credited. But I have everything to prove it's the guy. So I guess collection is the only option now. |
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| Tags |
| deserve, people, recommend, special, tlc, recommendation, attorney, collection |
