I got an email from paypal today saying that a payment sent to me 5 days ago has now been reversed because the sender has reports of using a fraudulent bank account.
To help in their investigation they want me to send them info about the sender and myself... should I do that? I don't want my account shut down too.
Here's the email paypal sent:
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We regret to inform you that you received funds from an
account with reports of fraudulent bank account use. The
transaction listed below is under review.
Transaction ID: xxxxxxxxxxxxxxx
Transaction Date: 07/11/2003
Transaction Amount: $25.00
Buyer's Email: [email protected] (withheld until I figure out whats going on)
Buyer's Name: xxxxxxxxxxx
To help in our investigation, please reply with the following
information within 7 calendar days:
1. The item that was purchased and the value of the item.
2. The name and address given to you by the buyer.
3. Whether or not the purchase has been shipped. (If you have not
yet sent the purchase, please do not proceed with the exchange.)
4. If already shipped, please provide the company used, date of
shipment, and tracking number, so that PayPal can verify the
shipment and delivery online. (For transactions of $250 or more,
you must provide a proof-of-receipt in the form of a signature
from the buyer.)
5. Details of any other payments you sent or received that were
related to the above transaction.
6. Your day and evening phone numbers.
We would like to obtain as much information as possible about
the above transaction, including any email correspondence between
you and the buyer, in order to expedite this investigation. Solving
fraudulent cases helps us continue to offer PayPal as a secure and
cost-effective payment service. Thank you for your cooperation and
assistance.
Sincerely,
PayPal ACH Returns Department
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What would you do?
To help in their investigation they want me to send them info about the sender and myself... should I do that? I don't want my account shut down too.
Here's the email paypal sent:
-------------------------------------------------------------------
We regret to inform you that you received funds from an
account with reports of fraudulent bank account use. The
transaction listed below is under review.
Transaction ID: xxxxxxxxxxxxxxx
Transaction Date: 07/11/2003
Transaction Amount: $25.00
Buyer's Email: [email protected] (withheld until I figure out whats going on)
Buyer's Name: xxxxxxxxxxx
To help in our investigation, please reply with the following
information within 7 calendar days:
1. The item that was purchased and the value of the item.
2. The name and address given to you by the buyer.
3. Whether or not the purchase has been shipped. (If you have not
yet sent the purchase, please do not proceed with the exchange.)
4. If already shipped, please provide the company used, date of
shipment, and tracking number, so that PayPal can verify the
shipment and delivery online. (For transactions of $250 or more,
you must provide a proof-of-receipt in the form of a signature
from the buyer.)
5. Details of any other payments you sent or received that were
related to the above transaction.
6. Your day and evening phone numbers.
We would like to obtain as much information as possible about
the above transaction, including any email correspondence between
you and the buyer, in order to expedite this investigation. Solving
fraudulent cases helps us continue to offer PayPal as a secure and
cost-effective payment service. Thank you for your cooperation and
assistance.
Sincerely,
PayPal ACH Returns Department
------------------------------------------------------------------
What would you do?


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