Paxum Card Lost

**brassmonkey** · 10-14-2016, 05:14 AM

get your hair and stool sample ready. and take a pic with you and your dog holding your passport

**Nick_awt** · 10-14-2016, 05:27 AM

LOL - They are damn useless and their customer service is a joke.

Long story short is. I never received my new card. Then they tried to charge me $8 for a re-issue. I was like well, i didnt fucking lose it. Why should i pay ? So eventually they waived the fee.

Now my new card has been in the 'Submitted' phase for 15 working days (10 days max it says this should take) and only yesterday they ask me for a utility bill for proof of address !

I have been without a valid card now for 10 weeks + , and with this latest delay, I have again requested they send my new card by express post for FREE. I think they owe me that for all the inconvenience.

**Denny** · 10-14-2016, 05:32 AM

Nope, always received it in time.

**Fat Panda** · 10-14-2016, 05:34 AM

rofl good luck with that

**Sharon1974** · 10-14-2016, 06:33 AM

Originally posted by brassmonkey

get your hair and stool sample ready. and take a pic with you and your dog holding your passport

LOL

good one!

**charlie g** · 10-14-2016, 06:40 AM

mine got lost and they wanted another $45 to send a replacement. customer service is the worst I have experienced from any company I have ever dealt with in adult. I have nothing good to say about paxum

**Nick_awt** · 10-14-2016, 07:09 AM

$45 ? That is digusting. I hope you didnt end up paying that ?

I see there is a thread about Paxum cards not working atm, as well.

**xXXtesy10** · 10-14-2016, 07:20 AM

**Sharon1974** · 10-14-2016, 07:46 AM

It's not working today so do not worry ...

**CaptainHowdy** · 10-14-2016, 12:06 PM

Always on time ...

**TheDynasty** · 10-14-2016, 05:48 PM

Originally posted by CaptainHowdy

Always on time ...

What the "Maintenance"

**marlboroack** · 10-14-2016, 08:23 PM

Originally posted by Nick_awt

Hi

Has anyone here had problems with their Paxum Card getting lost in post ?

If so, please post your story and what happened next.

Thanks
Nick

I had 10 paxum cards sent to me at once be4

**romeo22** · 10-14-2016, 11:35 PM

it will come to you much later snce it might get lost and will be returned to you

**Nick_awt** · 10-14-2016, 11:50 PM

Originally posted by marlboroack

I had 10 paxum cards sent to me at once be4

PMSL. Where they in 10 different names ? That might explain what happened to my card !

@romeo22 - Even if it does eventually turn up, that card has already been cancelled, as a new one has been submitted for processing.

On top of all this I have heard sweet f all from Ruth. However, she managed to keep posting to the other Paxum threads created yesterday here on GFY.

Paxum Card Lost

Paxum Card Lost

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