Namecheap royally fucked me.

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  • Oracle Porn
    Affiliate
    • Oct 2002
    • 24433
    #1

    Business Namecheap royally fucked me.

    So I had/have a good domain, it showed expiration date of 2020 and I login every month to my namecheap account to make sure I don't have any expiring domains I want to renew.

    Today I went to the url of one of my domains and I see it expired, I was like WTF. Since its an LLLL.com I was mad, went to my namecheap account and I see expiration date year 2020.

    Support gives me this answer:
    Thank you for holding. Unfortunately, the domain name expired on 3/9/2016. The information in your account was displayed incorrectly, so I updated it.
    It is still possible to renew the domain at the regular rate
    Yes, I understand your frustration. Unfortunately, the domain name was last renewed on 2/18/2015. Since the incorrect expiry date was indicated in the account, no renewal notice was sent


    This has cost me some money in lost revenue, is there anything I can do? is this normal? One thing I know is that after over 10 years with them I'm moving away, where to though?


    Tags: None
    • woj
      <&(©¿©)&>
      • Jul 2002
      • 47882
      #2
      many registrars play games like that... when the name is worthless they send you a reminder just about every day before and after the domain expires...

      when the domain is actually valuable, many registrars seem to have glitches like you've experienced... :-/

      to prevent issues like this I would invest in some domain management software, or at the very least create a spreadsheet with all your domains and their expiration dates...

      also, namesilo.com is pretty good, use coupon "cheaper" to save $1 off any new domain or transfer...
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        Comment

        • MiamiBoyz
          fgfdftre6
          • Oct 2012
          • 6690
          #3
          Dirty bastards!

            Comment

            • Oracle Porn
              Affiliate
              • Oct 2002
              • 24433
              #4
              Where should I move to though? Namesilo any good? Site look like its from 98


                Comment

                • Relic
                  So Fucking Banned
                  • Aug 2002
                  • 10300
                  #5
                  20,000 domains on and off at namecheap since 2004. Internet.bs and Tucows are both better. If the domain is worth it, you might want to consider markmonitor.

                    Comment

                    • Oracle Porn
                      Affiliate
                      • Oct 2002
                      • 24433
                      #6
                      Seems like this issue happened to another 3 of my domains that was already dropped and registered by someone else. I am mad as hell.


                        Comment

                        • The Porn Nerd
                          Living The Dream
                          • Jun 2009
                          • 19787
                          #7
                          Why no auto renew? I have Aall my domains on auto renew so if I ever decide to drop one I go and UNcheck it. Never an issue.

                          Anyway best of luck (and listen to Woj above, too).
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                            • DBS.US
                              Geo Cities
                              • Aug 2003
                              • 11843
                              #8
                              My Namecheap account still shows six domains I sold a year ago.
                              Have an unused domain? Make a Free Chaturbate White Label site and be making money tonight

                                Comment

                                • Paul&John
                                  Confirmed User
                                  • Aug 2005
                                  • 8643
                                  #9
                                  Originally posted by Oracle Porn
                                  Where should I move to though? Namesilo any good? Site look like its from 98
                                  Got plenty at namesilo (also at namecheap), so far looks good ;)
                                  Use coupon 'pauljohn' for a $1 discount at already super cheap NameSilo!
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                                    Comment

                                    • Jman
                                      Already an AI veteran
                                      • Sep 2003
                                      • 22838
                                      #10
                                      Name cheap gives you a grace period of 1 month usually
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                                        Comment

                                        • Adraco
                                          Confirmed User
                                          • May 2009
                                          • 3745
                                          #11
                                          Originally posted by DBS.US
                                          My Namecheap account still shows six domains I sold a year ago.
                                          This is due to Namecheap not being "fully accredited" or whatever the term now may be. They are a nice, polished front for Enom, where the domains are really kept. So Namecheap does not have "full access" to the registration data and sometimes shit goes wrong.

                                          Before they switched their control panel, there used to be a synchronization button, which would sync the domains shown in your account with the notes of Enom. They just never told you that it was Enom they synched with. Now, the function is called something else, but it is still there for the same purpose, to get a "live" sync of your domains in NC account to match with Enom account.

                                          I guess you could say, a glorified White Label...
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                                            Comment

                                            • Vendot
                                              Confirmed User
                                              • May 2002
                                              • 3376
                                              #12
                                              Originally posted by Adraco
                                              I guess you could say, a glorified White Label...
                                              Well in that case, they're also a whale as they have over 5 million domains in their book.
                                              "In a Time of Universal Deceit, Telling the Truth is a Revolutionary Act." - George Orwell

                                                Comment

                                                • DraX
                                                  Confirmed User
                                                  • Oct 2002
                                                  • 7147
                                                  #13
                                                  Fuck man that is just terrible, I'm not sure what to say.

                                                  Some days it just feels like everyone is fucking with you.

                                                  I hope you get it back, I don't know from your post if it's now completely lost.

                                                  I do hope it resolves in your favor, keep us informed.
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                                                    Comment

                                                    • SmutGiant
                                                      Confirmed User
                                                      • Oct 2003
                                                      • 4896
                                                      #14
                                                      Originally posted by Adraco
                                                      This is due to Namecheap not being "fully accredited" or whatever the term now may be. They are a nice, polished front for Enom, where the domains are really kept. So Namecheap does not have "full access" to the registration data and sometimes shit goes wrong.

                                                      Before they switched their control panel, there used to be a synchronization button, which would sync the domains shown in your account with the notes of Enom. They just never told you that it was Enom they synched with. Now, the function is called something else, but it is still there for the same purpose, to get a "live" sync of your domains in NC account to match with Enom account.

                                                      I guess you could say, a glorified White Label...
                                                      That used to be the case but they are accredited now.

                                                        Comment

                                                        • adultchatpay
                                                          Let's Make Money
                                                          • Dec 2008
                                                          • 8785
                                                          #15
                                                          That sucks!

                                                            Comment

                                                            • Spunky
                                                              I need a beer
                                                              • Jun 2002
                                                              • 133986
                                                              #16
                                                              Take a walk in the park to forget about it

                                                                Comment

                                                                • Matyko
                                                                  PsyHead
                                                                  • Aug 2005
                                                                  • 8681
                                                                  #17
                                                                  Very sad to her this... 95% of my domains are at namecheap, now I feel quite uncomfortable...
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                                                                    Comment

                                                                    • The Porn Nerd
                                                                      Living The Dream
                                                                      • Jun 2009
                                                                      • 19787
                                                                      #18
                                                                      Two words: Go Daddy.

                                                                      Danica Patrick would never fuck you like this.
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                                                                        Comment

                                                                        • Oracle Porn
                                                                          Affiliate
                                                                          • Oct 2002
                                                                          • 24433
                                                                          #19
                                                                          Originally posted by The Porn Nerd
                                                                          Two words: Go Daddy.

                                                                          Danica Patrick would never fuck you like this.
                                                                          not sure if you are serious or not but there have been numerous amounts of Go daddy complaints & horror stories here on gfy.


                                                                            Comment

                                                                            • CurrentlySober
                                                                              Too lazy to wipe my ass
                                                                              • Aug 2002
                                                                              • 38945
                                                                              #20
                                                                              Originally posted by Oracle Porn
                                                                              not sure if you are serious or not but there have been numerous amounts of Go daddy complaints & horror stories here on gfy.
                                                                              I thought the same. Back in 2004/05 godaddy let an impostor into my account (who proceeded to run amok) based on nothing more than a forged headed piece of paper that was sent to them in the post. Online security at godaddy is fine, but offline is virtually non existent


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                                                                                Comment

                                                                                • Denny
                                                                                  Too lazy to set a custom title
                                                                                  • Feb 2005
                                                                                  • 17393
                                                                                  #21
                                                                                  Damn, that's not good

                                                                                    Comment

                                                                                    • suesheboy
                                                                                      Confirmed User
                                                                                      • Nov 2002
                                                                                      • 5211
                                                                                      #22
                                                                                      Originally posted by The Porn Nerd
                                                                                      Why no auto renew? I have Aall my domains on auto renew so if I ever decide to drop one I go and UNcheck it. Never an issue.

                                                                                      Anyway best of luck (and listen to Woj above, too).
                                                                                      That is what I do and special domain get renewed 5 or 10 years at a time.
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                                                                                        Comment

                                                                                        • Oracle Porn
                                                                                          Affiliate
                                                                                          • Oct 2002
                                                                                          • 24433
                                                                                          #23
                                                                                          Originally posted by The Porn Nerd
                                                                                          Why no auto renew?
                                                                                          Even if I had auto renew on it wouldn't have processed because of a namecheap error that showed it was good until 2020.


                                                                                            Comment

                                                                                            • CarlosTheGaucho
                                                                                              Confirmed User
                                                                                              • Oct 2005
                                                                                              • 9556
                                                                                              #24
                                                                                              I went through something similar with Moniker around the time of their "overhaul" clusterfuck.

                                                                                              Originally posted by Oracle Porn
                                                                                              Where should I move to though? Namesilo any good? Site look like its from 98
                                                                                              Transferred all my domains to NameSilo two years ago and am pretty satisfied so far.

                                                                                              Site may not look hype or super fancy as many others (and much worse registrars) but the back end is intuitive and rock solid. Has everything I ever needed, runs fast, smooth, transparent pricing (with volume discounts and free WHOIS privacy), no issues with support either.

                                                                                              Have earned just about every penny so far and it's not a coincidence they may as well be the fastest growing registrar lately (with a huge help of the Moniker disaster).

                                                                                              Recently also introduced their own marketplace that makes for painless trading of domains with fellow registrars.

                                                                                              So yes I can recommend NameSilo.
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