Contact for ExoClick?

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  • Cendent
    Confirmed User
    • Apr 2011
    • 108

    #1

    Contact for ExoClick?

    Anyone have a good contact for exoclick? Someone got my username / password and changed the email address. Been getting the run around from customer service for the past week. Was just told today they are keeping the $600 that was in the account and I should create a new account.
  • TheSquealer
    Mayor of Thneedville
    • Oct 2004
    • 26174

    #2
    just use the ticket system... they'll reply.
    .
    Yes, fewer illegal immigrants working equates to more job opportunities for American citizens.

    Rochard

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    • Cendent
      Confirmed User
      • Apr 2011
      • 108

      #3
      Thanks, but they just really useless, just tell me to create a new account.

      Comment

      • xXXtesy10
        Fakecoin Investor
        • Jul 2012
        • 7127

        #4
        [email protected]
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        • TheSquealer
          Mayor of Thneedville
          • Oct 2004
          • 26174

          #5
          I, along with many others have spent huge sums of money with them buying traffic. Many make huge sums selling their traffic through exoclick. Whenever i've had any issues, they were dealt with by the ticket system, usually within 24hrs. If i recall correctly, when i was trying to track someone down that was higher up the food chain, i was told the owners wife was answering support tickets.

          I sincerely doubt they just randomly said "we're keeping your money.... just open a new account" and left it at that. There is clearly something missing that you aren't telling everyone. Right?
          .
          Yes, fewer illegal immigrants working equates to more job opportunities for American citizens.

          Rochard

          Comment

          • Cendent
            Confirmed User
            • Apr 2011
            • 108

            #6
            I understand who ever makes/spends more will get the better service. Only doing $200 - $300 a month with them, which is basically nothing. It wasn't random, like I said 'Someone got my username / password and changed the email address.'. Using there ticket system was told to create a new account, I did. Then told to create new ad zones and the money in my other account is theirs.

            I agree if I was doing more business with them the issue would have been resolved quickly. I have offered to send any info they want and photos of me holding passport / drivers license.

            Comment

            • Tom-LifeSelector
              Confirmed User
              • Sep 2013
              • 767

              #7
              i think it is a really big disadvantage at ExoClick that you don't have dedicated account manager or online support. Sometimes it takes 3-4 days to solve a problem...


              LifeSelector Affiliates - Make money today promoting the online porn of tomorrow.

              tom [at] lifeselector.com
              skype: tom-ia
              icq: 684001976

              Comment

              • TheSquealer
                Mayor of Thneedville
                • Oct 2004
                • 26174

                #8
                Originally posted by Cendent
                I understand who ever makes/spends more will get the better service. Only doing $200 - $300 a month with them, which is basically nothing. It wasn't random, like I said 'Someone got my username / password and changed the email address.'. Using there ticket system was told to create a new account, I did. Then told to create new ad zones and the money in my other account is theirs.

                I agree if I was doing more business with them the issue would have been resolved quickly. I have offered to send any info they want and photos of me holding passport / drivers license.
                Again, you are not telling the full story. They didn't just say "hey, we're keeping your money but create a new account and start over". Something happened that you're not willing to share.
                .
                Yes, fewer illegal immigrants working equates to more job opportunities for American citizens.

                Rochard

                Comment

                • Cendent
                  Confirmed User
                  • Apr 2011
                  • 108

                  #9
                  Originally posted by TheSquealer
                  Again, you are not telling the full story. They didn't just say "hey, we're keeping your money but create a new account and start over". Something happened that you're not willing to share.
                  I wish there was something I was leaving out, at-least then I would know what I need to do.


                  Originally posted by Tom-LifeSelector
                  i think it is a really big disadvantage at ExoClick that you don't have dedicated account manager or online support. Sometimes it takes 3-4 days to solve a problem...
                  Yes it does =/

                  Comment

                  • freecartoonporn
                    Confirmed User
                    • Jan 2012
                    • 7683

                    #10
                    Originally posted by xXXtesy10
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