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08-18-2014, 03:48 AM | #1 |
Confirmed User
Industry Role:
Join Date: May 2010
Posts: 5,735
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Can someone from Paxum (like Ruth) help me?
I'm trying to verify my Paxum account to withdrawal money that's in it...Paxum accepted my submitted documents but said I had another personal account that I would need to close before they verified me.
The problem is, that other account uses an email address I no longer have access to so I can't login and that's why I created a new Paxum account...the old Paxum account is not even verified. Ticket Id: #255482 Only reason I'm posting this here is because people here say Ruth is the go to person at Paxum to get shit done . |
08-18-2014, 07:37 AM | #2 |
Let's Get Paxumized!
Industry Role:
Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,233
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Hi anexsia,
Thanks for choosing Paxum! I will contact our support department and ask them to assist you with your ticket to get this resolved. You should have an update within 24 hours. FYI for future queries; my email is [email protected] and my SKYPE is PaxumRuth. Ruth
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08-18-2014, 07:41 AM | #3 | |
Confirmed User
Industry Role:
Join Date: May 2010
Posts: 5,735
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Quote:
I actually was finally able to access that old email account, login to that old Paxum account and deactivate it like Support asked me to so I could have my account finally verified...they told me an operator would help me shortly but I just wanted to say that I did successfully deactivate the old account...and was told that my documents were accepted so I'm hoping I will be verified shortly . |
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