Dealing with Paxum

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  • TACNet
    Confirmed User
    • Jan 2009
    • 452

    #1

    Dealing with Paxum

    Hi

    Has anybody else here had problems communicating with Paxum ?

    2 weeks ago someone managed to get hold of our login info for paxum and for my email account. Long story but with that, he was able to switch off Paxum's second level of security (ie the transaction approval codes) and steal $3,000.00 from us that we had just loaded to pay our affiliates.

    Some of the money went to 24change.com and some went to what appears to be another Paxum account

    Ever since, we have been trying to contact paxum about this issue and we are getting nowhere. Their phone is permanently on answerphone so none of our calls have been returned and any emails relating to this issue just get ignored (although they have answered other emails that are not related to this issue).

    All we have been told is "its being investigated" and thats it.... for over 2 weeks now.

    I dont know about elsewhere but if this had happened with a bank over here in the UK, they would be all over it but with Paxum we cant even get them to pick up the phone and talk to us


    TAC Amateurs - The World's LARGEST Amateur Porn Network
  • plaster
    So Fucking Banned
    • Apr 2015
    • 2295

    #2
    Scrubbing the card holder so hard they forget to scrub the thieves.

    Comment

    • AdultKing
      Raise Your Weapon
      • Jun 2003
      • 15601

      #3
      I'm waiting on a new card from Paxum. My guess it's on the slow boat from Belize.

      Comment

      • MrDeiz
        • May 2008
        • 9802

        #4
        sorry, but there's no chance to get your money back in situation like that
        me and some other people have lost money due to scammers in Paxum
        Paxum bans those accs, but doesn't return money
        Make money with WEBC$MS
        The only way to still make money in adult

        Comment

        • TACNet
          Confirmed User
          • Jan 2009
          • 452

          #5
          Originally posted by MrDeiz
          sorry, but there's no chance to get your money back in situation like that
          me and some other people have lost money due to scammers in Paxum
          Paxum bans those accs, but doesn't return money
          Yeah i guess your right. Cant see us getting the money back but its just so frustrating that we cant seem to get any response from Paxum. Just a wall of silence


          TAC Amateurs - The World's LARGEST Amateur Porn Network

          Comment

          • MrDeiz
            • May 2008
            • 9802

            #6
            Originally posted by TACNet
            Yeah i guess your right. Cant see us getting the money back but its just so frustrating that we cant seem to get any response from Paxum. Just a wall of silence
            Ruth is pretty much helpful for industry folks
            mail her ruth at paxum.com

            and btw hit me up at skype mr.deiz or mail me mrdeiz signbucks com

            p.s. on the money. scammers are fast enough to withdraw those. so it's not like paxum taking your money, but those are getting converted into cash and there's no way to make it back in time in most cases. i'm pretty sure that exchanger is going to lose those money as well.
            Make money with WEBC$MS
            The only way to still make money in adult

            Comment

            • TACNet
              Confirmed User
              • Jan 2009
              • 452

              #7
              its ruth we have been emailing but just getting no response. Phone is on answerphone so cant contact them that way

              This is the worst customer support i think ive ever experienced. Just being completely and totally ignored


              TAC Amateurs - The World's LARGEST Amateur Porn Network

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