I don't think I'm special. I see small delays sometimes. A few of the people complaining are fake nicks. And look at Harmon. He doesn't even use them. Why is he starting polls, calling them dead and bumping old threads? vdbucks clearly is having issues and I hope they get resolved.
Robbie said he got paid yesterday in another thread. I think he's also using the Zombaio + RedPass combo. Someone else also said they were being paid in a previous thread too.
We are sometimes paid early. if late only due to bank holidays. Support for us has not been an issue. We normally get an issue resolved within 24 hours. and sometimes Zombaio fixes the issue and then replies, saving us the hassle.
I see fake nicks and some people known to create drama when it is not needed as the complainers here. I do not see Zombaio responding here, the same way ccbill and other billers do not usually jump into such threads. If you have an issue its called support tickets and a calm and professional ticket from YOU. I can just imagine some of the tickets that get generated by the complainers.
We are sometimes paid early. if late only due to bank holidays. Support for us has not been an issue. We normally get an issue resolved within 24 hours. and sometimes Zombaio fixes the issue and then replies, saving us the hassle.
I see fake nicks and some people known to create drama when it is not needed as the complainers here. I do not see Zombaio responding here, the same way ccbill and other billers do not usually jump into such threads. If you have an issue its called support tickets and a calm and professional ticket from YOU. I can just imagine some of the tickets that get generated by the complainers.
Yeah, those of us who haven't been paid in a month or more are nothing but fake nicks and drama trolls... sure thing.
We are sometimes paid early. if late only due to bank holidays. Support for us has not been an issue. We normally get an issue resolved within 24 hours. and sometimes Zombaio fixes the issue and then replies, saving us the hassle.
I see fake nicks and some people known to create drama when it is not needed as the complainers here. I do not see Zombaio responding here, the same way ccbill and other billers do not usually jump into such threads. If you have an issue its called support tickets and a calm and professional ticket from YOU. I can just imagine some of the tickets that get generated by the complainers.
We used to get paid early. They would miss a payout or two, then we'd get them both plus another one for the next settlement date. Now we're about 5 payments behind. We're getting paid out from settlement dates originating in February.
They're obviously having problems as this is being corroborated by a slew of their clients here. The issue of late payments is not resolved until they catch up on all their late payments. Paying us weekly for payouts settled months ago is not paying on time or even early. Until they send us the 4 -5 payments they owe use, then pay on time, they're late.
The concern is't the late payouts as much as why they're late, if they'll be late in the future and if they'll even pay out. It's a valid concern. They've made no public announcements in regards to their late payouts.
When they moved to a new datacenter we all got an email notification that their new IP's need to be whitelisted by our servers. Tell me, why can't they email everyone and tell them what the problem with payouts is? Seems like that would be more efficient and responsible than relying on GFY hate-threads and irate customer support tickets on an individual basis.
I'm not here to hate Zombaio. I think I speak for everyone when I say I hope they resolve their issues so people can continue to work with them. As of now, they've left a sour taste in our mouths.
Happy for you today, 27 April on a SUNDAY, when all banks are closed, YOU get paid. I hope they can payout me also on CLOSED banking days.
Zombaio not pay on open/working banking days
Maybe tomorrow on a business working day, MONDAY, I might get paid ( or delaid, delayed), well paid/delaid, sounds the same
It consistently takes a month or 2 to get the money your customers pay...then they set a payout date that they CAN NEVER MEET...my last payment was nearly 2 weeks late, but at least I got it. Now I can move on to a different processor.
In the meantime, I am not taking cc payments for anything. I will get a greendot card and let my clients pay w a credit card THAT WAY, til I can set up a different system.
Originally posted by BIGTYMER
We've heard that for years.. and yet Zombaio is still here. They could've called it quits a million times but they've hung in there. Zombaio is and will continue to get my business.
We are sometimes paid early. if late only due to bank holidays. Support for us has not been an issue. We normally get an issue resolved within 24 hours. and sometimes Zombaio fixes the issue and then replies, saving us the hassle.
I see fake nicks and some people known to create drama when it is not needed as the complainers here. I do not see Zombaio responding here, the same way ccbill and other billers do not usually jump into such threads. If you have an issue its called support tickets and a calm and professional ticket from YOU. I can just imagine some of the tickets that get generated by the complainers.
Well, good for you. You're lucky then, but we are not...
I don't think I'm special. I see small delays sometimes. A few of the people complaining are fake nicks. And look at Harmon. He doesn't even use them. Why is he starting polls, calling them dead and bumping old threads? vdbucks clearly is having issues and I hope they get resolved.
Robbie said he got paid yesterday in another thread. I think he's also using the Zombaio + RedPass combo. Someone else also said they were being paid in a previous thread too.
Not to defend Harmon (I can't stand the loud-mouthed prick sometimes) but he's just using his "special" way to bring this to further attention for his peers in the business.
GFY is, afterall, always going to be and always was a place to expose unfair business practices in the industry. It's just unfortunate that Harmon is "special" in some regards.
Look the company is obviously having cash flow problems, whether it affects you or not, that's the reality. If they work out the issue great, the odds are against it as the problem has only gotten worse not better in over a two year period.
Look the company is obviously having cash flow problems, whether it affects you or not, that's the reality. If they work out the issue great, the odds are against it as the problem has only gotten worse not better in over a two year period.
Ok let's review what was said :
1. Look the company is obviously having cash flow problems . (correct)
2.whether it affects you or not, that's the reality . (correct)
3.If they work out the issue great . (correct)
4.the odds are against it as the problem has only gotten worse not better in over a two year period . (correct)
5.2 cents (nope all facts)
Almost 9 years on this forum and a webmaster , you have seen it before like many of us , I hate to say it but I see no happy ending on this one . This will be my 4th cc biller that I have seen go under .
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Please let me know if someone spoke to them. If we will get paid or not...
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I switched from Verotel to Zombaio some years ago... I am thinking of going back to verotel... but other then the payments being late these few weeks zombaio has been everything ive wanted, with low fees!
Not to defend Harmon (I can't stand the loud-mouthed prick sometimes) but he's just using his "special" way to bring this to further attention for his peers in the business.
GFY is, afterall, always going to be and always was a place to expose unfair business practices in the industry. It's just unfortunate that Harmon is "special" in some regards.
I switched from Verotel to Zombaio some years ago... I am thinking of going back to verotel... but other then the payments being late these few weeks zombaio has been everything ive wanted, with low fees!
If you come back, let me know and I will waive the annual fee and give you 5% through Aug 31. Send me an email if you would like to take the discussion offline.
Has anybody get paid from them in last 7 days? I have Redpass card load pending 4 days already...
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I just got payment, 4 days later but still. I hope these guys in Zombaio will fix this and all will be good again.
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