A message to Zombaio and Red Pass

I guess we'll all find out in 20 days.

They will either pay the arrears and catch up as planned, OR they are just stretching us all out just before they finally pull the dam plug.

Got payment today (one down, two more to go).

The ONLY reason I started using Redpass was because the ACH bank wires (which should be fast) were taking up to a MONTH to come in. And that was a couple of years ago. They told me it was their bank's fault and I should move to Redpass so I could get my money instantly.

And when Redpass started fucking up, they told me again that it was their bank's fault

So I asked them to change me over to a check in the mail. They told me that the checks would also be coming from that same bank and would take even longer than Redpass or ACH!

In other words...there is NO way to get your money on time ever.

So no, I don't "blame" myself. I blame them. And I took appropriate actions to insure that I didn't throw good money after bad with them. Now I'm like so many others...just trying to get my rebill money and "reserves".

This is going to be long and rambling, but I was talking to a friend who has a ton of experience with online payment processing who talked to Tomas yesterday and was just explaining to me what his gut feeling about everything is.

I have no real inside information my friend Is actually probably why the message yesterday was sent, because he was getting on Tomas about the lack of transparency and the lack of follow up after the email from earlier this summer claiming things would be "fixed" within a month...and just the overall shity way they handle things.

From support tickets to the whole when there are delays in payouts there not being any sort of "pro active" alert when there are problems. And according to him he said Tomas agreed that they'd handled things poorly and that he realizes that they o need to be more open and honest about whats going on when something goes wrong, but that there was a fear at least last spring that if they did come out and fully explain the problems they were having that people would bail and they'd go under simply because of merchants running away but he said Tomas said he would start addressing issues more head on (and followed up with the message that everyone else got).

My friend said he doesn't have any inside info on what if any changers are coming. So I don't really have any new facts to add, but my buddy has been involved with web based businesses for a while now, got my foot in the door with alot of things. So I trust his gut and this is the "short" version (its going to be long and rambling, but I'm passing along what I consider an "informed educated guess" as to what is going on) of what he says his gut tells him about Zombaio.

He says he doesn't think they are thieves which is good, but he says he thinks there's alot of "learning as they go" which is not an ideal situation for them to be "learning" while messing around with everyone's money.

He says the feel he's gotten from various chat session and email excahnges with the people around the company is Zombaio pays in batches, two maybe three times a week. "Payout cleared" is not "we've received your money and are sending it to you, its a "this payment has been assigned to a batch for payout" when the batch is paid out depends on when they have the money to pay it out. (He also said Tomas mentioned that once everything is settled and payouts are normalized, that he does agree they need to turn their attention to improving the front end reporting of payouts)

But he said his feeling is the way things have been is Zombaio uses a bunch of smaller, banks to deal with processing. (they probably have shit credit, and takes whatever deals they can get) some of these can't settle to the US for example, which means US accounts are routed through a handful of other banks, some of their banks can't accept payments from certain places so those are settled to who knows where and all the while each bank is taking a processing cut, you have salaries for Michael O, Jesper, David, Tomas.. you likely have Samport and whoever taking their cut (more than likely they or somebody provided start up money, and while it sucks, does mean they technically are a creditor and Zombaio does or at least did have to pay them). And at the end of the food chain are the merchants, when there's enough money received to settle a batch of payouts they settle and we get paid.

When you ask Michael O where are x,y,z payments, more then likely he can see what batch its assigned to and what day that's scheduled to go out and that's what info he gives you. The problem with that is if there's been too many bites taken out of the money pie, they simply don't have the money to settle a payout batch.. so that batch rolls over and even though you were told the money would be sent Tuesday, it isn't.

Which all sounds horrible, and sounds like a company that has no way out because even if they get a infusion of cash now its like paying off a credit card with another credit card. But what my friend says his guess is they've secured a deal that covers the three things they need not to go under and what "restructuring" refers to.. and that's a partner with a little more knowledge/organizational know how than the current group, cash, and more important a banking deal.

The cash clearly is needed to allow them to catch up and get out from under all the past problems, organization because they honestly don't seem to know whats coming in vs whats going out which is why support is basically worthless 99% of the time. And a better banking deal will hopefully allow them to cut out some of the middle man BS. (They're more than likely basically laundering money through various 3rd parties in order to be able to serve as many countries as they do).

He said if he had to guess, processing rates likely won't go up, but he wouldn't be surprised if settlement dates are pushed back to 30 days or something like that instead of 20 (which I mean I think everyone would be fine with since now 20 = 60+ days), reserve % may increase - because larger banks may want to see larger reserves in order to do business with them. And he said, if he was in charge he would probably eliminate weekly payouts, and possibly even bi-weekly payouts at least temporarily to eliminate the fees they have to pay every time they payout, and to make record keeping easier until they get better organized and a payment flow.

Again I don't have any inside information, simply relaying an educated guess from a friend who I trust and I know he talked to Tomas yesterday about everything (he told me before the message was sent yesterday that a message was likely incoming regarding everything) --- it could be 100% wrong he said Tomas didn't tell him the new terms, didn't tell him what the restructuring consistent of and Zombaio could be thieves or the "restructuring" could fail and they could still end up belly up. But in his opinion the effort to make sure everyone gets paid is genuine, and that if they do actually have "more favorable terms", as the message sent yesterday said, from their banking partners things could get much better pretty soon.

Nice post jdubs!

Good insight...not sure how accurate, but good post

Well as far as I know there is only one company large enough to bail them out and keep them going . No its not based in Utah , but your close . As for settlement dates if it is taken over by the company I am thinking of , settlement dates would be shorter . As for which way this goes I can tell you now those who left and have reserves sitting there can say bye bye to them . The problem moving forward with the name Zombaio is it is tied to stolen money and that will never go away . Here is to hoping someone buys out the business they do have , gets to paying everyone on time and brings back some stability .

Like I said, it could be 100% wrong, but that was his read on it. And I got a payout today, one.. that's over a month late, and my first in many weeks. But even looking at that I have ACH payouts -- it doesn't come from Zombaio, it comes form some 3rd party that you have to assume doesn't just settling their ACH payments for free. So I don't know there's probably some merit to it.


@beenthereb4 We really know nothing about their financials, a few months ago, after the first "we messed up things will be better in a month" email. Things were better, at least for me, I went from some where between 15-20 payouts missing to, 5 or so behind as of a few weeks ago when I started missing payouts again. I could be, I don't know.. a quarterly interest payment or something came due. Taxes, annual filing fees, who knows. We have to remember Zomabio is really what 4 or 5 guys with an internet connection, not the "international payment processor with offices in 5 cities across 4 countries" they make themselves out to be on their contact form. If they are 40K in the hole, Improved banking deal, better interest rates any of that would go a long way towards making sure there's enough profit, even after paying bills and paying out current merchants to settle back payments to merchants (but I can almost guarantee you if it comes down to current vs former merchants current ones will get paid first) But again this is all just guesses.

And I don't know about changing the name, I was on a thread about Payza a few days ago and 75% of the questions were about Alert Pay. Its the internet age, its much harder to wipe away past deeds with a simple name change. In fact if they did this board would probably be filled with "See look they're thieves just trying to cover their tracks" their best hope is to start paying out on time and consistently. Their rates and the ease to sign up and get set up for people who don't want to pay the Visa and MC fees means there will always be a market for them but they just need to get payments on track, keep them on track.. and let trust build by being consistent. I mean I'm clearly not a Zombaio "hater" like many people on here, but I stopped using them as a primary processor because they aren't consistent. But If they improve their services, they can rebuild.. maybe

I actually got a payment today, way late. However, since all of my posts have been about not getting paid, thought i would post about actually getting paid.

By check, wire, RedPass?

My RedPass transfers are still pending. 3 weeks and counting..

So - as I said 10 pages ago, they are insolvent.

i.e. They are unable to meet their financial commitments soon, if ever.

In the UK it is illegal for a company director to carry on business when he knows the business is insolvent. He is duty bound to declare the business insolvent. I would assume that many countries have similar regulations for company officers.

These things do not end well.

Good luck.

While Michael Olsen, Jesper Thörnblad and Karl David Jönis Venngren are real physical persons - we should not pay too much attention to the so-called vice-president "Tomas B. Anderson". He is just a fictional character whom they have made up, so they can hide behind "Tomas".

Samport was founded by John Antonio Cavebring. He is also the founder of Cawen Financial Group AB (together with Karl David Jönis Venngren).

Karl David Jönis Venngren founded IOMS AB together with Jesper Thörnblad's brother Martin Gustav Thörnblad.

Jesper Thörnblad founded Zombaio Payment Services Ltd in California (that company is no longer functional).

Karl David Jönis Venngren lives together with John Cavebring's sister, Alexandra Patricia Lundberg.

Money from Cawen Financial Group was used to set up a hair saloon called UnCutMe AB owned by John Cavebrings's sister Alexandra Patricia Lundberg and his wife Veronica Elisabeth Cavebring.

Jesper Thörnblad is also an old Samport employee.

Zombaio.com and Samport.com used to be hosted on the same IP subnet.

Zombaio and Samport Payment Services both share the same physical address "Linjegatan 5, Halmstad, Sweden".

There are many many more connections.
All these companies are run by the same little tight group of people.

Samport Payment Services AB (http://www.samport.se) is actually a trusted payment service provider in the Scandinavian countries. Their card terminals are installed in many taxies for example.

This is a case of John Cavebring running a legitimate business Samport, and at the same time committing crimes with Zombaio (via Samport).
Now he has set up Pizza24 Nordic AB with the aim of making a competitor to JustEat.com - and most likely also to steal processing reserves etc from various pizzeria owners.

I wish people would stop thinking that Zombaio is simply having cash-flow problems. This a crime scheme set up by John Cavebring and Jesper Thörnblad.

A crime. Plain and simple.

And this is not the first time that Jesper Thörnblad has committed fraud. He and his brother used to run a company called iohelp International Handelsbolag, which had a website called Papperslagret.se - Thörnblad's company sent out almost 1600 fake invoices to random Swedish companies for products they had never ordered. The fraudulent invoices totaled around 2,5 million Swedish crowns (350,000 USD). 100's of companies filed complaints to the Swedish police.

Emails from Papperslagret.se were sent from the mail server dmz1.zombaio.com

This is also not the first time that Jesper Thörnblad and his friends are conducting business from business entities which have been de-registered from the official companies registry. They did this illegal practice in Sweden, and they did it in USA.

Before Jesper Thörnblad and John Cavebring created Zombaio, they had already provided payment processing for the gambling industry via their old websites IOcharge.com and IObilling.com

If you want to know where Zombaio merchant's reserves are hiding today, you only need to take a look at www.pizza24.se and www.uncutme.se

It's just crazy that the Swedish authorities have not yet stopped this duo and their scams. How long are they allowed to continue?

Zyber, I don't know if what you put is true or not, but it is pretty compelling and would explain a lot about what's happening with this shady ass company

well, I think it simply means they want webmaters to keep on sending money their way, till Oct at least.
Happy Halloween

ACH, showed up in my account today...

^
No sign of my wire. 3 weeks late 3 payments behind

I tried to take their historic arrears catch up promise to bank and they laughed at me.

no sign of payment this week as well

I'm on the 8th day of waiting for Redpass to load.

I figure they must be trying to salvage the whole thing so they can try to sell it.

I got paid. I'm not happy about the wait but they paid me. As always.

Also got the transfer to my redpass card yesterday.
3 weeks wait time.

Actually I noticed they are doing a compliance scan to see if their linking code is still active . I am sure those of us who have pulled the plug will receive a letter soon that we are no longer compliant . Probably has something to do with trying to figure out how many sites are still active .

That's good time, we hold record at 2 months wait time in december?

Damn that's a long time

Is Tuesday the magic day to get paid for US merchant. I have been getting my "eventual" pay on Tuesday for at least 2 years... what days are you getting funds

We just received payment today for last month. Still have 100+ rebills with them so I hope they keep it up.

I have been promised payment in next few days three times already. Every time they just promise and postpone.
Hardly a sign of good times in future

Zombaio famous last words "tomorrow tomorrow"

Three promises to pay in next few days and three weeks later, there isnt a cent of my penging payments in the bank.
Time to cancel all rebills as well

no such thing as always on tuesday. It has been erratic and random

leave dead users rebills, disable just active members
lots of promises, but better "later" than "never".

Yeah, i stopped sending any money their way.

I am sure no one is sending them any business and that is why they are not able to pay anyone now.

Since the people you are talking about must be reading this, be careful fucking with Just Eat. Those guys do not have the same boundaries as most regular business people do

Good luck to all in getting their funds, why anyone does not cut their losses and move on is beyond me.

Ditto

I think you misunderstood it. JustEat is not involved in this Zombaio/Samport/Pizza24 circus. It is the owner of Zombaio who is creating a competitor to JustEat.

Just wanted to clear that up.
Have a nice day!

I did get that, but thanks They will learn the hard way I guess.

I doubt if anyone is using them and hence sending new money.
But you just can't forget the moeny owed to you and walk away.

Still no sign of payment. Damn

anyone got their money this week?

Nope! But got a Charge Back Today lolololol HAHAHA lo lo HA HA HA :/

Well supposedly in 4 -5 days everybody should be current and new terms revealed

Advice don't hold your breath....

They have not sent me a cent in past one month. There is no chance in hell that they would pay everything in next 3/4 days. Looks like its end of their ponzi scheme line.

i got 4 payouts with 2-3months delay

you must be the lucky one. It seems like they have stopped paying completely.
Not a sign of a company about to fix its problems

time for historic catch up LOL

Historic only in the fact of Zombiao's belief that you can abuse a person's trust, use and mis-manage their money and think your reputation isn't fucked

and also in the sense this is not first or last time webmasters have been fucked by payment processors

Got paid today! Late :/ very late:/ but I got paid... promises of a new dawn October 1. So we shall see.

Today is the day, everybody should be paid up and Zombaio reveals it's new honest and transparent business plan ....now hold your breath...lol