Zero dollar rebills in NATS?

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  • TheMaster
    Confirmed User
    • Nov 2003
    • 2734

    #1

    Zero dollar rebills in NATS?

    I see them from time to time in NATS run affiliate programs

    anyone know what might be going on?

    - failed rebill
    - something went wrong & should contact affiliate rep
    - ...
  • Cyber Fucker
    Hmm
    • Sep 2005
    • 12642

    #2

    Comment

    • nikki99
      Supermodel
      • Nov 2004
      • 23087

      #3
      Originally posted by Cyber Fucker
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      • wehateporn
        Promoting Debate on GFY
        • Apr 2007
        • 27176

        #4

        Comment

        • Stephen
          Consigliere
          • Feb 2003
          • 1771

          #5
          Originally posted by TheMaster
          anyone know what might be going on?
          Your sponsor knows, ask it

          My guess is that someone complained about something and got a free month out of it

          Comment

          • robwod
            Confirmed User
            • Nov 2005
            • 2540

            #6
            I could be mistaken, but I **think** sometimes these show up when the client purchased a membership via an affiliate's PPS link, and then recurs. Since the affiliate is no longer due a commission, the $ value is 0. The admin side reporting would show the actual recurring revenue generated in its full value.
            NSFW

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            • TheMaster
              Confirmed User
              • Nov 2003
              • 2734

              #7
              Originally posted by robwod
              I could be mistaken, but I **think** sometimes these show up when the client purchased a membership via an affiliate's PPS link, and then recurs. Since the affiliate is no longer due a commission, the $ value is 0. The admin side reporting would show the actual recurring revenue generated in its full value.
              it's not that case, it has actually already rebilled 4 times successfully

              Comment

              • klinton
                So Fucking Banned
                • Apr 2003
                • 8766

                #8
                its the sign of times ;]

                Comment

                • robwod
                  Confirmed User
                  • Nov 2005
                  • 2540

                  #9
                  Originally posted by TheMaster
                  it's not that case, it has actually already rebilled 4 times successfully
                  Either way, I would ask your affiliate program manager directly for an answer. Beyond that, everything else would just be speculation from GFY responses as no one here has access to the actual transaction information. Good luck getting it sorted out.
                  Last edited by robwod; 11-12-2013, 08:34 AM.
                  NSFW

                  Comment

                  • iSpyCams
                    Amateur Gynecologist
                    • May 2009
                    • 4436

                    #10
                    I have seen this, it means you aren't getting paid for that rebill. I run nats and have only seen this happen when I make a PPS program and then don't hide rebills from affiliates, but there are other scenarios I can imagine.

                    As far as I know though, you can't make a rebill $0 for the affiliate if that wasn't the original deal. Even if you change the payout of a program it wont affect existing sales.
                    - As soon as I think up a good sig it's going here.

                    Comment

                    • S P A N N O W
                      Everywhere You Wanna Be!
                      • Mar 2004
                      • 11941

                      #11
                      If you're using a PPM biller in your cascade this sometimes happens when a sale is initiated. The sale is recorded before any time has accumulated therefore totaling $0. In NATS you can modify the settings to correct this. Create a ticket at TMM

                      Comment

                      • PornDiscounts-R
                        Confirmed User
                        • Aug 2006
                        • 1272

                        #12
                        Originally posted by robwod
                        I could be mistaken, but I **think** sometimes these show up when the client purchased a membership via an affiliate's PPS link, and then recurs. Since the affiliate is no longer due a commission, the $ value is 0. The admin side reporting would show the actual recurring revenue generated in its full value.
                        Very true, i had this a while back and talked to the sponsor who confirmed what you said here.
                        Email# rasmus(you*know)porndiscounts.com

                        Comment

                        • Matyko
                          PsyHead
                          • Aug 2005
                          • 8681

                          #13
                          Originally posted by robwod
                          I could be mistaken, but I **think** sometimes these show up when the client purchased a membership via an affiliate's PPS link, and then recurs. Since the affiliate is no longer due a commission, the $ value is 0. The admin side reporting would show the actual recurring revenue generated in its full value.
                          You Are Right. For example Babes.com does this for sure. A bit annoying but nothing special.
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                          Comment

                          • iSpyCams
                            Amateur Gynecologist
                            • May 2009
                            • 4436

                            #14
                            In a way it is helpful as it lets you know you are providing valuable customers to that program, trials are converting etc. You may decide to switch to revshare if it happens a lot. Other than that useless information.
                            - As soon as I think up a good sig it's going here.

                            Comment

                            • lucas131
                              ¯\_(ツ)_/¯
                              • Aug 2004
                              • 11475

                              #15
                              if the user rebilled and then its zero, thats strange for sure, ask program owner, and if he dont answer, of course come back here, we love it but some programs really shows rebills from pps sales, so the rebill is zero ... check that first have luck and let us know

                              Comment

                              • _Richard_
                                Too lazy to set a custom title
                                • Oct 2006
                                • 30991

                                #16
                                you have seen 4 successful rebills for this member, but the 5th is $0?

                                Are you on revshare?

                                is it possible the member cancelled and took the 'please don't go' sales options?

                                Comment

                                • bdld
                                  $100,000
                                  • Dec 2001
                                  • 11452

                                  #17
                                  if it's a pps program don't worry about it.

                                  Comment

                                  • TheMaster
                                    Confirmed User
                                    • Nov 2003
                                    • 2734

                                    #18
                                    Originally posted by lucas131
                                    if the user rebilled and then its zero, thats strange for sure, ask program owner, and if he dont answer, of course come back here, we love it but some programs really shows rebills from pps sales, so the rebill is zero ... check that first have luck and let us know
                                    the next day the $0 turned into $23.97

                                    think I've actually seen this happen before with another NATS program

                                    Comment

                                    • anexsia
                                      Confirmed User
                                      • May 2010
                                      • 5735

                                      #19
                                      I've had this happen before and the rebill amount shows up later

                                      Comment

                                      • AHarper
                                        Confirmed User
                                        • Jul 2010
                                        • 846

                                        #20
                                        I noticed the same af Mofoscash. Had a PPS signup and each month, the rebill appears with amount of 0.00. As it's currently rebill #38 and I only got 35 bucks PPS, PPS was a bad choice for me
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