Since our name was brought up...

CCBill remains very strict on matters that would result in even the appearance of a conflict of interest between ourselves and our clients. We have set internal policies and if it is discovered that this is any of our employees are violating any of those policies, the issue will be dealt with.

Sorry for the delayed response... I just saw the post.
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Sobegirl,

I can assure you 100% that we have NEVER, EVER, EVER used one email address of any of our clients. We have had our personal paysites since 1997 and started Netbilling in 1998 when we could not find a processor that we liked.
Netbilling has grown by leaps and bounds and the paysites have stayed the same. 99% of our time goes into working with Netbilling and our clients. Very little of our own time goes into the pay sites. However, we do have a non-Netbilling employee that does daily updates etc... We do do some traffic trades with some of our clients, but we would never steal or redirect and traffic, email addresses, or sell any merchant or customer information.
We have received many, many offers in the past to sell customer lists and would never do so. It is against our personal ethics and against our contracts with our processing clients.

If you talk to people I know and work with in the industry, you will without a doubt know that I (and my partners) are extremely ethical and would never do anything to jeapordize or take busines away from any of of our clients.

After talking to you personally on the phone a couple of times, I would have thought that you would have gained some sort of trust and understood my personal dedication to Netbilling, but I guess not.

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J.C.,

It has been a pleasure to serve you for some time now and I would be happy to discuss any concerns that you may have. Feel free to call me today at the office. (661)252-2456 x1002 or on my cell after 5pm at: 661-212-8967

Thanks, Mitch

I wouldnt use them.. too risky they'll contact your members.

DatingGold,

I'd be willing to bet a years worth of processing on it.

:)

Mitch

I've been surprised at the amount of people in this thread who are willing to overlook it. I can't think of any other industry where people would let such a gross conflict of interest slide.

Gutterboy,

You don't think that the owners of PPC search engines list their own sites? I can also name at least 2 other processing companies where the owners run sites as well (but I won't). If we were jacking signups or email addresses, we would surely do more than 30k per month in sales. As a matter of fact, we would be able to retire with all of the signups we could obtain. However, this would be against our merchant contract and our morals. As a matter of fact, we do not even promote other programs or companies when sending emails to our merchants unless it is something that would truly benefit them, such as a trade show announcement. You will not find a more honest bunch of business owners.

Thanks, Mitch

I wasn't accusing anyone mitch. I'm just surprised at the amount of people I've seen in this and other threads who just shrug their shoulders at the practice.

In any other industry the mere suggestion of a conflict of interest like that would have the subpoenas flying.

Gutterbiy,

Our best interest is always to put our merchants first, and we pride ourselves and do not hide the fact that we have our own sites. I publish it in interviews and speak about it at workshops too. It is one of the reasons why our processing gateway is so robust & flexible... we know first hand what the merchants need. We have nothing to hide.

Mitch

Mitch, I do have to say that you were very helpful when trying to hook me up with amerchant account. Very helpful indeed. Trust has nothing to do with this thread. WEbmasters getting fucked left and right does. I think it is a practice that is wide spread. In my opinion there is a terrible conflict of interest for those companies that do billing and have pay sites and webmaster programs at the same time. YOu can argue the point but it will not change my opinion. I say this with all due respect to you and your company. And I am not singling netbilling out for this. I am sure it is done by all processors one way or another.

Ditto from EPOCH. never have; never will. We have our hands full trying to be the best processor - next to CCBill :)

C

50 BIATCH!

Darn AaronM,

I always miss #50.

Mitch

Mithch, If what you say is true, and you would NEVER NEVER steal a customers email, then why is it important that you scrub your own signups. You state that in your email and I quote "We do all our own scrubbing". If you are being fair in your business then why should that give you any advantage? The scrubbing should be the same for your own paysites and the paysites for your netbiliing customers. Or, do you scrub differently for yourown sites than you do for those of your billing customers. Those are your own writings. Answer that one please.

Sobe,

Sorry for the delay.

Here is yur answer to the question above. We provide all of our scrub filters up front to our merchants and they can set the thresholds themselves if they want to increase conversions while minimizing fraud. It is one of the great features of our system and the reason why so many webmasters see a 20% average increase in signups when coming from another processor. I have my scrubbing different for each of my sites, based on previous fruad in those sites and member loyalty. Niche sites typically have a lower rate of fraud then general sites. Our Netbilling cleints have all of the same tools that I use for my own sites... another way that my "webmaster experience" has benefited our clients.

Does that answer your question?

Mitch

What are netbillings fees for adult sites? Also, how do they differ from the other major processors? I don't see the name thrown around as much.

well.. life goes on..

everyone does a bit of everything its just a matter of life and business. There is nothing wrong with that, it may chap your hide but you probably been in the industry long enough to realize that.

For sure Gateway. Looking forward to seeing you in a few weeks.

I agree completely..

stocktrader23,

We charge only 1.5% and 15¢ per transaction + merchant account fees (typically 7-9% total for both). Our fees are the same for adult or mainstream, product sales or memberships. The difference with Netbilling compared to IPSPs is that our merchants use their own merchant account with our system. You get paid daily and have full control over all aspects as you wish. One misconception is thaqt people think that f they get a merchant account, they must handle their own customer service. This is not true. We handle it all, just as the IPSPs (third party processors) do.

We actually process for many of the large programs and many, many small ones as well. You can read the 4 page feature on us in the new issue of Klixxx magazine and ask questions about us on any of the boards. Although many of our merchants do not frequent GFY, but do frequent Netsurprise, Ynot, hahahahahahaha, Oprano etc...

Would you iike to demo our system? I think you would be very impressed.

Visit: netbilling.com

Toll Free within the US: (888)357-8166
Outside the US: (661)252-2456
Thank you, Mitch Farber

\

Thanks for the quick response. Will definately look into it.

Thank you Stocktrader. I look forward to hearing from you.

:thumbsup

Mitch

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Pornkings,

We actually do traffic trades with several of our merchants and have helped many of them buid their businesses when they were just starting out by sending them some free traffic as well. It is not a conflict in our merchants eyes.

Mitch

i guess you dumbasses dont know who owns jettis ??


nothing wrong with billing CO running its own paysites.
As Simon said its all about trust, and in Netbillings case i've never done biz with them but over the years i've only heard good things about Mitch and his company


and btw many billing companies, CC and ACH run their own programs.

Don't get all touchy there Slav, the separation between Jettis and CQ is as strong as it is with any of their other clients. Kjell doesn't do CQ stuff that I know of and CQ people don't have access to anything Jettis that does not pertain to CQ.

And as we all know, Ken's too busy walking funny and being sick to do anything ;)

Kimmy in no way did i mean that they're in each others biz or share info. I know for a fact CQ and jettis run very good and honest operations.

slavdogg,

Thanks for the kind word. We have always done things up front and honest.
Jettis and Netbilling are not the only ones either that have deal with or run their own paysites. Nothing wrong with it at all as long as their is no conflict.

Mitch

No, the Bottom Line is, TRUST NO ONE.

With all due respect to Mitch at Netbilling he is a damn good guy. But the practice that these bililng companies all think is ok I think stinks.

Just to clarify on Mitch's post (and Mitch I know no harm was intended). Jettis does not own any paysites. Jettis is privately held, by a number of owners, some of whom do own paysites. None of these shareholders, or those without paysite affiliation, are involved in the day to day operations of Jettis.

Jettis is a one man operation...it's all Kjell. ;-)