Paxum:Is there anyone else MasterCard being in "Printing" Status for too long?

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  • Firestarter30
    Confirmed User
    • Sep 2010
    • 167

    #1

    Paxum:Is there anyone else MasterCard being in "Printing" Status for too long?

    Since August 19 my card is in printing status,and of course hasn't been mailed to me...
    Support replied as:We do not have a timeline for when it will be printed

    Anyone else having the same problem?
    Last edited by Firestarter30; 09-27-2013, 04:09 PM.
  • ls101
    Confirmed User
    • Nov 2012
    • 713

    #2
    They want you to pay extra to expedite the process. The worst part is mailing time.

    Comment

    • Arnox
      Confirmed User
      • Sep 2009
      • 2169

      #3
      I put in my documents for a new Paxum card three weeks ago. It's still on 'submitted'. Well past 12 business days.
      Need Text? X Copywriters | Adult Writing Service - [email protected]

      Comment

      • Firestarter30
        Confirmed User
        • Sep 2010
        • 167

        #4
        Originally posted by ls101
        They want you to pay extra to expedite the process. The worst part is mailing time.
        The problem is on their bank's end, as i understood...
        Anyone know what's the bank's name?

        Comment

        • arock10
          Confirmed User
          • Jan 2006
          • 6217

          #5
          I gave up with their MasterCard circus and just sticking to ETF
          Sup

          Comment

          • Konda
            ...
            • Apr 2003
            • 2280

            #6
            Originally posted by Firestarter30
            The problem is on their bank's end, as i understood...
            Anyone know what's the bank's name?
            Their cards used to be issued from Choice Bank.

            Comment

            • Firestarter30
              Confirmed User
              • Sep 2010
              • 167

              #7
              Originally posted by Konda
              Their cards used to be issued from Choice Bank.
              Well i think bad news are coming, http://choicebankltd.com is down, the google cache have a snapshot taken on September 17 with no css applied to it...
              Is Choice bank still active or their out of business?

              One other weird thing, is that my card initially activated on September 22 2011, but my account says that my card activated (better to say re-activated) on August 9 2013...
              I was able to withdraw funds from ATM though, which means the money are not "in motion" at least...
              Last edited by Firestarter30; 09-28-2013, 10:57 AM.

              Comment

              • Denny
                Too lazy to set a custom title
                • Feb 2005
                • 17389

                #8
                Originally posted by Firestarter30
                Well i think bad news are coming, http://choicebankltd.com is down, the google cache have a snapshot taken on September 17 with no css applied to it...
                Loads fine here.

                Comment

                • Firestarter30
                  Confirmed User
                  • Sep 2010
                  • 167

                  #9
                  Originally posted by Denny
                  Loads fine here.
                  Weird because http://www.downforeveryoneorjustme.c...cebankltd.com/ saying is down in general

                  Comment

                  • Denny
                    Too lazy to set a custom title
                    • Feb 2005
                    • 17389

                    #10
                    Originally posted by Firestarter30
                    Weird because http://www.downforeveryoneorjustme.c...cebankltd.com/ saying is down in general


                    "It's just you. http://choicebankltd.com is up."

                    Comment

                    • whOaKemosabe
                      So Fucking Stoned...
                      • Aug 2013
                      • 1968

                      #11
                      Originally posted by Denny


                      "It's just you. http://choicebankltd.com is up."
                      Oops! Google Chrome could not connect to choicebankltd.com

                      Try reloading: choicebankltd.hacom

                      Comment

                      • bluebook18
                        Confirmed User
                        • Mar 2012
                        • 4082

                        #12
                        contact ruth so that she can look into your account.

                        Comment

                        • Firestarter30
                          Confirmed User
                          • Sep 2010
                          • 167

                          #13
                          Originally posted by bluebook18
                          contact ruth so that she can look into your account.
                          I emailed Ruth 2 days ago, but no response....

                          Comment

                          • geneticmonkey
                            Confirmed User
                            • May 2010
                            • 125

                            #14
                            Same issue here. 6 cards expired in September, they were not printed, support does not give information on eta.

                            So Paxum please give an offical explantion since this is getting fishy. What is going on with the card renewals and when will they be released to printing ?
                            Last edited by geneticmonkey; 09-29-2013, 02:22 PM.

                            Comment

                            • Firestarter30
                              Confirmed User
                              • Sep 2010
                              • 167

                              #15
                              Originally posted by geneticmonkey
                              Same issue here. 6 cards expired in September, they were not printed, support does not give information on eta.

                              So Paxum please give an official explanation since this is getting fishy. What is going on with the card renewals and when will they be released to printing ?
                              Funny thing is that my account was charged for the new card,3 days before the "Printing" supposed to start (August 16)...Paxum if you wont solve the problem, i want my $44.95 back

                              Comment

                              • RuthB
                                Let's Get Paxumized!
                                • May 2005
                                • 7248

                                #16
                                Hi everyone,

                                We are aware that there is currently an issue with card printing and we apologize for the inconvenience and delay.

                                The bank had an issue with the most recent batches of cards and this resulted in a printing/shipping delay. We have been in contact with them to see what we can do to help get the problem fixed as quickly as possible.

                                We expect the situation to be resolved by the end of the week.

                                We know that the cards have been in pending status for longer than usual, and again we apologize for the inconvenience. We are not considering dropping the cards, and the cards will be released very soon.

                                We appreciate your ongoing patience and we will contact affected clients with an update as soon as we have one.

                                Thanks,

                                Ruth
                                [email protected]
                                Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                Paxum ...... Paxum Bank
                                Email: [email protected] ~ Telegram: PaxumRuth

                                Comment

                                • whOaKemosabe
                                  So Fucking Stoned...
                                  • Aug 2013
                                  • 1968

                                  #17
                                  Originally posted by Firestarter30
                                  I emailed Ruth 2 days ago, but no response....
                                  by the end of the week if u use blue pen mixed with black and 15 forms of identificatin u will enjoy paxm card

                                  Comment

                                  • mr.crowley
                                    Registered User
                                    • Sep 2013
                                    • 7

                                    #18
                                    Originally posted by Firestarter30
                                    Since August 19 my card is in printing status,and of course hasn't been mailed to me...
                                    Support replied as:We do not have a timeline for when it will be printed

                                    Anyone else having the same problem?
                                    IC, i am not the only one then, read my story (the post from my profile) and then you will feel like happy since the "printing" status is only about 10 days old..

                                    Comment

                                    • Just Alex
                                      Liv Benson to You, Bitch
                                      • Aug 2007
                                      • 6060

                                      #19
                                      So how are we supposed to withdraw $$$? Mine is about to expire next month or so.

                                      Comment

                                      • geneticmonkey
                                        Confirmed User
                                        • May 2010
                                        • 125

                                        #20
                                        The week is about to end, any updates ?

                                        Comment

                                        • Fat Panda
                                          Porn is Dead. Move along.
                                          • Aug 2006
                                          • 13296

                                          #21
                                          funny paxum is not responding

                                          silence...just like concerning mastercard to checking transfers

                                          Comment

                                          • Firestarter30
                                            Confirmed User
                                            • Sep 2010
                                            • 167

                                            #22
                                            Originally posted by geneticmonkey
                                            The week is about to end, any updates ?
                                            Well the status of my card changed to :
                                            Submitted (This process can take up to 12 business days) Submitted on 2013-10-01

                                            Im assumning this means that the bank, send the card to Paxum after 1,5 month?

                                            Comment

                                            • RuthB
                                              Let's Get Paxumized!
                                              • May 2005
                                              • 7248

                                              #23
                                              Originally posted by Firestarter30
                                              Well the status of my card changed to :
                                              Submitted (This process can take up to 12 business days) Submitted on 2013-10-01

                                              Im assumning this means that the bank, send the card to Paxum after 1,5 month?
                                              The status of your card has changed to show Submitted since it has now been submitted for reprinting.

                                              As I stated a few days ago in this thread:

                                              The bank had an issue with the most recent batches of cards and this resulted in a printing/shipping delay. We have been in contact with them to see what we can do to help get the problem fixed as quickly as possible.

                                              We expect the situation to be resolved by the end of the week.
                                              That problem is now fixed and cards have been resubmitted for printing.

                                              Thanks again for your patience while this was fixed, and thanks for choosing Paxum
                                              Last edited by RuthB; 10-03-2013, 03:42 PM.
                                              Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                              Paxum ...... Paxum Bank
                                              Email: [email protected] ~ Telegram: PaxumRuth

                                              Comment

                                              • geneticmonkey
                                                Confirmed User
                                                • May 2010
                                                • 125

                                                #24
                                                I dont think the problem was fixed beucase now the status I got on one of our cards is this:

                                                Submitted
                                                (This process can take up to 12 business days)
                                                Submitted on 2013-10-01

                                                Then 2 days ago it the status was changed to
                                                Submitted
                                                (This process can take up to 12 business days)
                                                Submitted on 2013-10-10

                                                So basically the card submitted date got prolonged. What is really going on ?
                                                When will the card be actually printed ?

                                                Stop replying with "funds are in motion" type of replies, provide a deadline when the cards will be printed. If there is none I'll take that as a signal to jump boat.
                                                Last edited by geneticmonkey; 10-12-2013, 01:00 PM.

                                                Comment

                                                • arock10
                                                  Confirmed User
                                                  • Jan 2006
                                                  • 6217

                                                  #25
                                                  I just like how they changed the requirements to get a debit card but you can't transfer money from the debit card back to your main account
                                                  Sup

                                                  Comment

                                                  • romek
                                                    Registered User
                                                    • May 2012
                                                    • 7

                                                    #26
                                                    Still haven't got my mastercard. Since 2013-08-12 status is "Submitted".

                                                    Comment

                                                    • geneticmonkey
                                                      Confirmed User
                                                      • May 2010
                                                      • 125

                                                      #27
                                                      Official reply would be welcome.

                                                      No reply is welcome also as each passing minute tilts the scale towards "seek alternative option" for our company.

                                                      Comment

                                                      • suesheboy
                                                        Confirmed User
                                                        • Nov 2002
                                                        • 5211

                                                        #28
                                                        What a nightmare.

                                                        How about you drop the annual charge and ship cards next day for free?
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                                                        Comment

                                                        • suesheboy
                                                          Confirmed User
                                                          • Nov 2002
                                                          • 5211

                                                          #29
                                                          BTW I have had various credit and bank cards for more than 30 years and never had a delay from anyone. Replaced cards at most took day and that is when my picture was printed on the back.

                                                          If there is smoke, there is fire...
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                                                          Comment

                                                          • Captain Peacock
                                                            So Fucking Banned
                                                            • Jul 2013
                                                            • 155

                                                            #30
                                                            Looks like now they are asking people to upload second form of ID like SS#, National ID or Passport. Wonder how long it will take them to "review" those and delay the process for another few weeks.
                                                            Paxum, really? WTF?

                                                            Comment

                                                            • JOP
                                                              Confirmed User
                                                              • Apr 2001
                                                              • 931

                                                              #31
                                                              I have been waiting forever too. they changed the status to:

                                                              "Submitted
                                                              (This process can take up to 12 business days)
                                                              Submitted on 2013-10-02"

                                                              which has been long after it was initially submitted.
                                                              JOP

                                                              Comment

                                                              • ITraffic
                                                                Confirmed User
                                                                • Jul 2013
                                                                • 2725

                                                                #32
                                                                so is a new card dead in the water? i need to order one and wondering should i just switch everything to payoneer?

                                                                Comment

                                                                • geneticmonkey
                                                                  Confirmed User
                                                                  • May 2010
                                                                  • 125

                                                                  #33
                                                                  Great news!
                                                                  Paxum added as payment processor for Epoch! Kudos Paxum
                                                                  http://gfy.com/showthread.php?t=1123621

                                                                  Now we can get surfers to pay with paxum instead of ccs, and get monies directly into our paxum, and then transfer to cards and withdraw to atms.

                                                                  MM no sorry.. some messup.. now we can get monies directly into our paxum and then spend the money on buying memberships to other sites.

                                                                  GREAT !!! Hooray !!

                                                                  Comment

                                                                  • suesheboy
                                                                    Confirmed User
                                                                    • Nov 2002
                                                                    • 5211

                                                                    #34
                                                                    How much longer you will you all continue to be abused?
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                                                                    Comment

                                                                    • whOaKemosabe
                                                                      So Fucking Stoned...
                                                                      • Aug 2013
                                                                      • 1968

                                                                      #35
                                                                      Originally posted by geneticmonkey
                                                                      Great news!
                                                                      Paxum added as payment processor for Epoch! Kudos Paxum
                                                                      http://gfy.com/showthread.php?t=1123621

                                                                      Now we can get surfers to pay with paxum instead of ccs, and get monies directly into our paxum, and then transfer to cards and withdraw to atms.

                                                                      MM no sorry.. some messup.. now we can get monies directly into our paxum and then spend the money on buying memberships to other sites.

                                                                      GREAT !!! Hooray !!

                                                                      Comment

                                                                      • Yahook
                                                                        Confirmed User
                                                                        • May 2002
                                                                        • 840

                                                                        #36
                                                                        I hope it's really a temporary problem and everything will be ok soon.

                                                                        Comment

                                                                        • RuthB
                                                                          Let's Get Paxumized!
                                                                          • May 2005
                                                                          • 7248

                                                                          #37
                                                                          Cards are being printed and shipped.

                                                                          However we do have a backlog due to the original issue. We are sending more accounts for printing every day and we will be back on track in a few days.

                                                                          Please rest assured your cards are simply in queue and will be printed and shipped soon. We apologize for the inconvenience and delay.
                                                                          Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                                                          Paxum ...... Paxum Bank
                                                                          Email: [email protected] ~ Telegram: PaxumRuth

                                                                          Comment

                                                                          • whOaKemosabe
                                                                            So Fucking Stoned...
                                                                            • Aug 2013
                                                                            • 1968

                                                                            #38
                                                                            Originally posted by RuthB
                                                                            Cards are being printed and shipped.

                                                                            However we do have a backlog due to the original issue. We are sending more accounts for printing every day and we will be back on track in a few days.

                                                                            Please rest assured your cards are simply in queue and will be printed and shipped soon. We apologize for the inconvenience and delay.

                                                                            Comment

                                                                            • RuthB
                                                                              Let's Get Paxumized!
                                                                              • May 2005
                                                                              • 7248

                                                                              #39
                                                                              Originally posted by whOaKemosabe
                                                                              Sorry if my post confused you.

                                                                              Cards are being printed and shipped.

                                                                              Not ALL cards have been printed and shipped yet.

                                                                              Those cards that have not yet been printed and shipped are in queue and will be printed and shipped soon.

                                                                              I hope that clears it up
                                                                              Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                                                                              Paxum ...... Paxum Bank
                                                                              Email: [email protected] ~ Telegram: PaxumRuth

                                                                              Comment

                                                                              • whOaKemosabe
                                                                                So Fucking Stoned...
                                                                                • Aug 2013
                                                                                • 1968

                                                                                #40

                                                                                Comment

                                                                                • Firestarter30
                                                                                  Confirmed User
                                                                                  • Sep 2010
                                                                                  • 167

                                                                                  #41
                                                                                  Originally posted by RuthB
                                                                                  Sorry if my post confused you.

                                                                                  Cards are being printed and shipped.

                                                                                  Not ALL cards have been printed and shipped yet.

                                                                                  Those cards that have not yet been printed and shipped are in queue and will be printed and shipped soon.

                                                                                  I hope that clears it up
                                                                                  I saw my status changed from submitted to printing today, i just hope it will not actually be like this for 15 days...
                                                                                  Btw with all this delay i hope the expiration date of the new cards will be November or October 2015, and not September 2015...

                                                                                  Comment

                                                                                  • mikesinner
                                                                                    Confirmed User
                                                                                    • Nov 2005
                                                                                    • 5646

                                                                                    #42
                                                                                    Sponsors, please, please switch to Payoneer. It's so much easier to deal with. Why are there so many stubborn sponsors that will only use Paxum?

                                                                                    My Best Sponsors MPl l Camsl CUMSHOTSl LESBIANSl FETISHl BJ RACESl TEEN BJl BSDMl VODl USE YOUR PC TO CURE CANCER

                                                                                    Comment

                                                                                    • whOaKemosabe
                                                                                      So Fucking Stoned...
                                                                                      • Aug 2013
                                                                                      • 1968

                                                                                      #43
                                                                                      Originally posted by mikesinner
                                                                                      Sponsors, please, please switch to Payoneer. It's so much easier to deal with. Why are there so many stubborn sponsors that will only use Paxum?
                                                                                      did you get your card yet?

                                                                                      Comment

                                                                                      • mikesinner
                                                                                        Confirmed User
                                                                                        • Nov 2005
                                                                                        • 5646

                                                                                        #44
                                                                                        Originally posted by whOaKemosabe
                                                                                        did you get your card yet?
                                                                                        Waiting to get a new I.D in the mail with my correct mailing address. I'm just hoping I don't go through what everyone else is going through when I get my account confirmed.

                                                                                        My Best Sponsors MPl l Camsl CUMSHOTSl LESBIANSl FETISHl BJ RACESl TEEN BJl BSDMl VODl USE YOUR PC TO CURE CANCER

                                                                                        Comment

                                                                                        • madeofmoney
                                                                                          So Fucking Banned
                                                                                          • Aug 2013
                                                                                          • 323

                                                                                          #45

                                                                                          Comment

                                                                                          • ls101
                                                                                            Confirmed User
                                                                                            • Nov 2012
                                                                                            • 713

                                                                                            #46
                                                                                            Copy paste response of their support tickets is one of the most pathetic support I ever experience.

                                                                                            Comment

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