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Well I have to say GFY as been most entertaining today, you and Dankasaurus should to a stand up post tour ;)
Thanks for the closing laughs |
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Its not only the MC fee. That I was willing to forget. The whole termination process without notice, fraud, embezzlement, lies etc is just too much. I will get them on at least one count and that is fraud. They stole my rebills and didn't remove the logins 2 months after the account termination. I had to do that manually. |
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We have been in contact with someone who has done some deep and exhaustive shall we say.... *looking into* this whole idea of 500 dollar annual registration fees and the findings are quite shocking,upsetting, and disenchanting to put it mildly. Most of this industry operates from a posture of hallucination with respect to 3rd party processors, billers, and pseudo banks. The problem is our industry at large does not understand dealing with these middle men is a *CON*-fidence game. The moment you have rock solid reason to lose confidence in your middle man there is next to nothing that middle man can do to get it back. It does not take much to lose that confidence these days as more and more of us are seeing our accounts closed and shut down when we attempt to hold them accountable on the boards. Can you imagine if it were not for these boards how dire things would be? We realized back in august of 2010 the game was rigged when we had an insider of one of these billing companies drop dime on the billing company and of all places they dropped it squarely in our lap. That told me that we had a fan or two on the inside who must have heard or read about our gripes and did their very best to prove to us we were most certainly on to something by asking certain direct questions on the boards! I will leave it at that... but the game is certainly rigged and as Beaner said in his above post why anyone would use 3rd party payment processors in these times is quite risky and imprudent unless they simply have no other option. Many thanks for bringing your issue to the boards where at the very least others can see for themselves the desperate and insidious practices that we are confronted with every day when dealing with shady buck passing middle men. It's not for me to say segpay is shady because we never had a direct relationship with them, I am speaking in generalities because middlemenry regardless of the different company names is the same exact blood sucking animal. Having your sales sold back to you at 15-20% interest is the real crime here..on top of the 500 dollar annual ransom to stay processing |
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WTF. Nice post title.
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That is shady as fuck... |
I use segpay from many years and never had an issue; always replied my questions also in icq. I did not opted out for the mastercard fee so I don't know how they handled who opted-out; I suppose the bank bills them unless notified within a certain deadline: obviously the opt-out it was given to bank too late so that bank billed the $500 to SegPay, who in turn took it from the merchant (as the chat log shows). Matter it is how soon the merchant told to segpay to opt out from mastercard (or segpay itself) VS the deadline of the bank to say that; and further it SegPay did wanted to loss $500 ofrom their pocket to pay bank and avoid a guy to make drama in GFY forum (still - others who paid the $500 would complain - it is unfair you paid the $500 for this one guy just because he cry in GFY, should we all cry in GFY to get $500 paid?).
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Segpay did nothing wrong here.
You failed to keep track of the renewal date. It's not their fault. This is business, you cant just call the week before and say you don't want to renew. It's written in the contract you signed. Read it and own up to your responsibility, and stop blaming everyone else for your shortcomings |
over and over I have said,
1. I should have had the chance to opt out of that MasterCard fee just like epoch and ccbill but I didn't. That's shady. 2. I never made a request to have my account terminated. I just mentioned here on gfy a while back that I would remove them from my cascade and yet they terminated my account based on that without any notice! I never made a formal request. I had to find out myself after 2 months when all my rebills were gone and I had no sales. That's shady. 3. I had a number of rebills and they're all gone. I just checked my htpasswd file and realized the logins were still there. That's shady. 4. They owed me 750$ and and yet sent me only 337.82$ and defrauded me of the rest.That's shady. It's not just one issue. It's a number issues. |
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Do all the middle men read from the same playbook...."The Art of the Approval Decline" |
Dear Gold Bars,
Per your request, we refunded your $500 and have continued to payout your account as scheduled. You notified your Sales Director that you would be removing SegPay from your cascade. From a risk perspective we do not keep inactive accounts open. You had 5 rebills remaining at the time of account closure, is this what you have an issue with? We can transfer those 5 members to a PCI compliant third party if you wish. |
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1.I did not get the 500$. 2.I did not my sales director that I would be removing SegPay from my cascade. I mentioned here in the thread. That doesnt mean anything. 3. I had 6 rebills and that means the account must have remained active. But you stole them. You cannot terminante an active account with rebills no matter what. Not to mention terminating it without notice. I lost two months rebills and sales. 4. I should have had the chance to opt out of that MasterCard fee just like epoch and ccbill but I didnt. 5. I checked my htpasswd file two months after the account termination and realized the logins were still there. That's fraud. |
Still no news from these swindlers.
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still ignoring my requests.
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Yikes! Big mistake.
First, like everyone else here, Segpay is a really respected biller. Cathy and her whole team go out of their way to help their clients. Trying to trash them in a public forum by calling them a scam makes you look bad, not them. Besides that, you should not cancel your Mastercard service. Even if your Mastercard sales are low, you need to make it as easy as possible for your customers to spend money, not harder. You already have at least 2 billing processors in a cascade for this very reason. If I were you I'd offer up an apology to Segpay and get back to work increasing your sales. Best, |
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1.I did not get the 500$.
2.I did not my sales director that I would be removing SegPay from my cascade. I mentioned here in the thread. That doesn't mean anything. Quote:
You talk about defamation. how about embezzlement? They should contact me not the other way. I have 6 very old re-bills running with them and they are not paying me those either. ----------------------------------------------------------------------------------------------- 3. I had 6 rebills and that means the account must have remained active. But you stole them. Quote:
Also as you can see it says "Segpay Scam?" in the title which makes it a question and not a statement. In fact I made this thread AFTER I had contacted them several times and had made a more friendly thread "Mastercard fee" to get some answers. I still want my re-bills.'' ---------------------------------------------------------------------------------------------- 3. I had 6 rebills and that means the account must have remained active. But you stole them. You cannot terminante an active account with rebills no matter what. Not to mention terminating it without notice. I lost two months rebills and sales. 4. I should have had the chance to opt out of that MasterCard fee just like epoch and ccbill but I didnt. Quote:
It does not say anywhere there that they can terminate an account on a whim wihtout prior notice WITH ACTIVE REBILLS!!! ---------------------------------------------------------------------------------------------- 5. I checked my htpasswd file two months after the account termination and realized the logins were still there. That's fraud. ---------------------------------------------------------------------------------------------- They do not answer my requests to transfer those re-bills to ccbill or epoch. |
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Just use the gfy support ticket until your query is resolved. |
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http://www.ripoffreport.com/ https://www.ftccomplaintassistant.gov/ http://www.mastercard.us/support/mer...iolations.html (not the right place but worth a shot since it could get forwarded ) http://sheriff.org/ (Broward county sheriff) http://www.coralsprings.org/Police/ContactUsPolice.cfm Segpay seems to have a Coral Springs, FL address in the U.S. Sometimes bringing things to the attention of local authorities can bring surprising results when there is a porn connection. Especially in Florida. For the .htpasswd I think you can change that yourself. They might not want to touch it after they terminated your account since they presumably don't own the server and they severed business relationships/contracts. Anyway you would think it would be smarter for them to reasonably work with you even though you aren't a "bro". It's never smart to piss someone off no matter how big they are. |
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In addition to that less than a week after taking the $500 fee which he could not opt out of you have now unilaterally closed his account because he said some things on the forum about you. So he paid $500 for one week. |
This thread is brewing
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Not impressed, I still have segpay in the billers list.
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Also If you are a racist which I cannot confirm but I certainly have no reason to doubt Beaner if he insists that you are....that in my opinion makes you no better than the cheesy rats who fucked your rebills and closed your account. Please clarify your position...why would you send Beaner a nasty email he certainly was backing you in the thread and so was I until this revelation? |
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This new Mastercard fee is pure bullshit and I for one think its wonderful that people are opting out. I started using my own merchant accounts through Netbilling a few years back and at $500 a year is was worth it to keep my 2 CCBill accounts and my Epoch account open. At $1000 a year it isn't. I let my Epoch account lapse yesterday and one of my CCbill accounts is due for renewal next week, I think I will take the opportunity to let MC know where they can stick it. |
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I know 100% and can prove 100% which I won't do on gfy but 3rd party billing is and was a barrier to me making transactions and sales...period It should be obvious the cheesy rats need to be cleaned out of this biz..for the overall better efficiency of everyone. There has to be another way and a better way where they do not have all of the control and access to data, and transactions. Everyone should remember despite what mark prince would have you believe we are the ones who are the engine of the industry the middle men simply transfer funds...no innovation or skill required...that is how you keep them in check remind them of whatthey really are and never refer to them as anything other than middle men. example...good evening mr middle man I have an issue with my account. How are you today mrs.middle man why are my transactions showing yo yo's just keep reminding them in a subtle manner that you are the shot caller..and they are not. It is a point that we may have to go to war over but we run this mother and they should conduct themselves in a manner that proves this fact. They should not act like they can play fast and loose with accounts and individuals. Its an arrogance embedded in their genes and its disgusting okay good luck I'm out |
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The word "bitching" got me to overreact. But I am not a racist since I am not white myself.
Sorry for the miscommunication. I am just not a big fan of cursing. |
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Thank you VERY much for this information. As I've already stated I had already let go of the MC fee. But I need those re-bills back. That's 150-200$ a month and very old customers. |
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We can all have different opinions on different things but where we should be united is against shady middle men and cheesy rats...we should form alliances and when the cheesy rats try funny business with one of us...we should pile up on them and make them think long and hard before they do it again. We all know the sting of cheesy rat middle men just doing what the fuck they want to do with impunity taking monies that are not theirs and closing accounts and then coming to GFY and posting wanton lies thru their keyboards completely lying to the public trying to salvage and save their companies image! I can assure you the power of the gfy support ticket...I used it recently to close out a past misunderstanding that most likely would not have been settled if not for the power of the gfy support ticket. |
I contacted them to have my rebills moved to ccbill. Now they tell me they are gone.
Those were very old rebills amounting to about 250$ a month. I also just realized that these people are ex-ibill people and you must know they like to solicit business and that's how they got me a few years ago. |
class act lawsuit coming...
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and what happend goldbarsxxx?
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Segpay was started by ex Ibill employees so i have been waiting for shit like this to start.
As they say the apple never falls far from the tree. |
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They owe me 1000+ dollars now with all those rebills. However I have removed the logins from my htpasswd file. |
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Duke |
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Quoted for truth. Cathy and all of Segpay are excellent, honest, efficient, flexible and maybe most importantly, very helpful to both new and existing businesses. Goldbarsxxx I'm sorry dude but you handled this issue in the worst possible way. What you should have done is get someone on the phone, explain the issue, work it out and get a simple agreement by email. Bringing it to a public forum made you look bad, and made Segpay shine. |
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Please read the entire thread and you'll see how many shady things they've done. You're are on your own. They got me on board by soliciting and I know for a fact nothing good comes out of people soliciting. |
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