How long to get a replacement paxum card ?

**RuthB** · 02-26-2013, 11:39 AM

Hey fris,

First, you need to cancel the lost card. Please do so by logging in to your account and opening a ticket in the Message Center explaining what happened, and that you'd like a new card to be issued.

Once the request has been accepted for a new card, then it goes to the printers and that takes about 7-10 days on average. Shipping the card to North America usually takes 1-2 weeks for regular delivery. So realistically you'd likely have your new card about 3-4 weeks after you request it.

In the meantime, don't forget we have multiple withdrawal methods - wire, check, EFT/ACH, and to an external CC. Let me know if you require any assistance.

**candyflip** · 02-26-2013, 11:41 AM

I would have figured being in Canada like Paxum, would have it to you quicker.

**brassmonkey** · 02-26-2013, 11:50 AM

Originally posted by RuthB

Hey fris,

First, you need to cancel the lost card. Please do so by logging in to your account and opening a ticket in the Message Center explaining what happened, and that you'd like a new card to be issued.

Once the request has been accepted for a new card, then it goes to the printers and that takes about 7-10 days on average. Shipping the card to North America usually takes 1-2 weeks for regular delivery. So realistically you'd likely have your new card about 3-4 weeks after you request it.

In the meantime, don't forget we have multiple withdrawal methods - wire, check, EFT/ACH, and to an external CC. Let me know if you require any assistance.

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**tfs** · 02-26-2013, 01:13 PM

Facepalm, please?

How long to get a replacement paxum card ?

How long to get a replacement paxum card ?

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