Photoshop experts

**TMM_Vlad** · 02-22-2013, 12:15 PM

Did it give you a prompt to update your text layers?

**yuu.design** · 02-22-2013, 12:19 PM

Originally posted by TMM_Vlad

Did it give you a prompt to update your text layers?

Nup, well, i can open, on my mac and my pc, both with cs6. The problem its on my client and coder pcs :S

they have this error :S and cant open de file :S

**yuu.design** · 02-22-2013, 12:20 PM

that its what my client and coder get on theur pc's

https://docs.google.com/file/d/0B7hn...szbmgtSjA/edit

**Roald** · 02-22-2013, 12:26 PM

probably because the other files are made in a different photoshop version

are you having the correct fonts installed?

**lucas131** · 02-22-2013, 12:34 PM

google have some answers

http://www.google.com/search?q="Coul...id+text+layer"

**yuu.design** · 02-22-2013, 12:35 PM

Originally posted by Roald

probably because the other files are made in a different photoshop version

are you having the correct fonts installed?

yes, me and client and coder have the same font installed. Im on cs6 and client on photoshop 8

**yuu.design** · 02-22-2013, 12:37 PM

Originally posted by lucas131

google have some answers

http://www.google.com/search?q="Coul...id+text+layer"

i already search on google and read all those pages, and guess what... NOTHING

**Rob** · 02-22-2013, 01:00 PM

Open it in Gimp, delete (or rasterize) the conflicting layer, save, open in Photoshop. Or just redesign or export it directly out of Gimp.

**Rob** · 02-22-2013, 01:01 PM

If he's on 8 and you're on CS6, have them save in a legacy format and resend. Have you tried that yet?

**Colmike9** · 02-22-2013, 07:21 PM

If it's not caused by a bad font file, it's probably a known error opening PS files in different versions of PS. Mostly non-CS files opening in CS+.

Here's a trick that might work, but you'll lose your text layers:

Open the file. Click ok on the error. Link all of the text layers and then merge. Resave as a different name and reopen.

**PornMD** · 02-22-2013, 08:48 PM

There've been times in the past where I have a font that realistically is the same font, but because it's not named exactly the same, computer doesn't recognize it as being the same. That shouldn't cause the file not to open period, but just mentioning that. Like "XXX Bold" vs. "XXX" with Bold variation selected - same font probably but Photoshop won't recognize it as such.

I would say it's probably an issue of different versions. Especially if they're really far apart versions, that can cause mysterious errors like this where Photoshop doesn't even recognize the real error and gives some unrelated one instead.

**yuu.design** · 02-22-2013, 09:20 PM

thanks guys, i reinstalled photoshop and working fine, just open the file and get text resterized :S , hope to dont have problems with new files :S

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