Access to RedPass not Zombaio, I work for Redpass and I have access to RedPass and the information I need. Since Zombaio owns RedPass I try to assist whenever I can but I have to go through someone else to assist with Zombaio.

I am looking into getting more information on this but as of right now I have no information regarding it.

We don't happily pay anything. The fact of the matter is this... Epoch and CCBill don't offer ACH, effectively leaving no other choice but wires. Sure, we could opt for paper checks but it makes more sense, and is more responsible to use wires. If they offered an ACH method, we'd be on it like white on rice, but they don't, so we're not.

On the other hand, Zombaio does offer ACH. And their primary responsibility is handling money. They really have no other responsibility than handling peoples' money. And if they're going to offer ACH as a payout method, then it is on them to make sure the system doesn't fail, not the clients.

And there is a huge difference between spending money when you have to as opposed to throwing it away for nothing. And if you actually ever ran your own successful business, you'd probably know that.

As far as GFY goes... the last thing we want to do is come here and start these threads. But when GFY yields faster results than their own support system, we will do just that. For instance, we're now set to receive our late checks via wire, with them covering the fee. As many times as we've had to get on with their support, this was never offered to us. It was always "hurry up and wait".

So again, it is not my fault, or responsibility, as the client if they cannot process payouts on time, nor is "whining" on gfy getting things done faster and more favorable than their own support personnel.

Sorry my post was meant for the OP vdbucks, not you. I guess I should have specified that better.

To you I would say, weigh up the pluses and minuses of using ANY processor and if minus comes out on top, switch them off. I acknowledge vdbucks can't easily do that due to their rebills, but there is always a work around.

As a camsite owner, nobody needs to tell me about the effects on cashflow of payments being late, especially as we pay out money everyday 10 to 20 days before we receive it in.... and that is when it is on time.

I am out of this thread, I will be limited online for the next 48 hours due to me going to Internext so please email me that will be the best and quickest way.

That's all any of us want. People who try to suggest otherwise are, quite simply, simpleton trolls.

So if Zombaio were to withdraw ACH and like ccbill and Epoch leave you no choice but wires, then all would be ok in your world?

Zombaio are trying what neither of the others can even be bothered to try and because they have recurrent problems with it, you crucify them?

Flawed logic mate.

Imagine that, Michael O of the Epassporte scam is now part of another comapny that is mysteriously late on payments, and then swapping information and lying to it's customers.

I said it before, and I'll say it again... I wouldn't touch ANYTHING that Michael O had ANYTHING to do with. Some people just do not learn their lessons. :2 cents:

Except for the fact that wires and apparently even RedPass payments were late as well this year...

Except for the fact that they changed the payout dates on everyone's accounts to try and make it look like nothing went wrong.

No matter how trolls like you try to spin it, they are providing the service, and therefore it is their responsibility to do it right. And if not for the simple fact that you'd have a better chance at getting answers and results from a brick wall than their customer support people, unfortunately gfy is pretty much the only way to get things done. I did not make it this way. If I had it my way, I'd never come to these boards, like I normally never do, and continue to focus on my rapidly growing company. The last thing I want is to get into a precarious relationship with them over these issues; but at the same time, I will not sit back and let problems go unanswered... But then, you can't begin to know how many of our payouts over the past 2 years were late, how many times we contacted their customer support and were basically told "hurry up and wait, our bad" or how many times we didn't come to gfy about the problems.

And if you were paying attention, I didn't create the other thread; and the focus point of this thread isn't about their being late on everyone' payouts... The focus point of this thread is to shine light on and address their altering payout settlements dates in order to make it look like no payouts were late.

Michael O wasn't working for Zombaio (or RedPass or w/e) when we started with them... and back then, as I've said in every complaint thread I posted in regarding them, back then they were about as solid a processing company as could be expected in adult and we had nothing bad to say about them...

Fiddy Michael O's to the rescue.

:pimp

While I rarely get along with or see eye-to-eye with lagcam, he's far from a troll.

:2 cents:

Actually, Michael O has been with Redpass since it launched (and before) :2 cents:

this is fucking up my site updates :2 cents:

sorry to hear that shimmy that fucking sucks!

Its hard to fathom a middle man (processing company) having so much control over the industry to the point when they fuck up our monies....

It starts to fuck with updating your site and pleasing your customers. It would be one thing if the payout was late and it was just late and arrived a few months later and you did not suffer during the interim.

But trust me some one who is struggling in the adult biz cannot afford to have payouts late 1 day let alone 3 weeks!

I have seen people in this exact situation lose their business and companies because they needed those funds for over head and they just could not cut it!

So its almost criminal to have payouts delayed repeatedly and then to have those late payouts start endangering peoples businesses and livlihoods its a horrible and most unsavory practice.

The reality is possession is 9/10ths of the law and a parasite understands this and in many instances parasites think to themselves this thought... "if they are stupid enough to let me hold,handle,and process their money then fuck 'em"

I am not saying that is how michael o and company thinks or acts...however we would be very foolish to think that a certain segment of middle men are not liars,crooks, and cheat with addictions and demons that make holding those hundreds of thousands of dollars very tempting.

With the right bet placed on a sporting contest you could turn that $100,000.00 to $300,000.00 overnight.

Or you could turn that $100,000.00 into.......... -$300,000.00 over night again not saying or suggesting this is the case but when you have 0% over sight and people sitiing in another hemisphere with your money telling you whatever they think you wish to hear....these are the thoughts that people will be assuredly having.

You are a fucking wacko :2 cents:

We started using Zombaio when Epassporte was still legit and Michael worked for them :thumbsup

Ahhhhhhhhhhh my bad :thumbsup

Tis all good friend :thumbsup

Fuck me! You are mental!

Everyone not getting paid through ACH should have their money. If not please let me know via email since I am travelling.
We have some issues with our ACHs and that is a thing we have to have to find out if we want to continue offering this or not, in response to Joes and Vd's posts.
we are sending vdbucks via wire for free and if he don't already have his SWIFT confirmation he should have it in the morning.
We delayed the payout time for ACH clients because of an expected delay in getting the ACHs out.


SHIMMY2 if there are anything I can do to get your money faster via wire or any other method let me know, if you are in send me your Merchant ID and the payout IDs and we will do it, I have BKK-NRT-SFO-LAS in less than 7 hours so there will be a delay in answering but I will do everything I can. If you are in the Dominical republic RedPass would probably be an easier and cheaper choice for you.

I am off again 20 hour flights are coming up so any issues send me a mail to [email protected] or [email protected] and I will do my best.
If you are attending Internext and missing a payment let me know and it will be delivered to your room in cash withing 24 hours, you might have to sign a lot of papers to prove you got the money ;)

email sent, thanks

We were told 2 days ago that due to this ACH screw-up, they would instead send us our money via wire. They also said they'd give us confirmation numbers once they'd done so.

It's now 2 days later on Friday and still no money and no confirmation numbers. It's now 2 full business weeks missing 2 full payouts.

Since we're not getting much information, we can only be left to assume they simply don't have the money right now, for whatever reason.

We've removed them from our cascades but that doesn't help the missing money, and surely doesn't help with all the rebills we have w/ them.

fuck it what time is the playoff game?

Regarding vdbucks/jreg81 I assume you are the same company
When we sent the wire the SWIFT confirmation were not available instantly and because of me leaving on a airplane, I were not able to get it to vdbucks in the promised time, vdbucks have the SWIFT confimations now and I am not sure how it works but I hope he is able to see we sent the wires when we said we did and as I told him anyone not having their money is because of the issues we have with ACH, we continue to have a dialog about this and if he has issues with his upcoming payouts we find a different solution to get vdbucks paid. Going from Nakhom Nowhere to LV took me 38 hours so I have been a bit offline.
The wires were sent on Thursday from Sweden and 2 business days is the norm so you should have the money on Monday if not you have the SWIFT confirmations and then send me a mail and we will take it from there.

Shimmy I answered your mails and we will find out a solution to make you happy ;) We understand delays are not acceptable and we will find a solution to make you happy.

We found a legit reason to get rid of her so we did, who wouldnt?
Later were asked to take her website back and we declined and the reason were not worth the trouble.

Just got another ACH payment.

So they are sending money.

I understand.

Holy... shit. wat?

Well done!

Thanks Beaner! glad you understand!

Beaner seems like a totally normal and reasonable person. I have no clue why he puts up with your shit.

take back what I thought about you because after reading what she wrote you put word for word what I was going to put

Still waiting on an ACH payout that settled on the 7th, then was changed to settle on the 10th. Zombaio is not even meeting their changed schedule.

Received ACH payout from settlement date 1/7/13 this morning. Missing ACH from settlement date 1/14/13. These dates are POST Zombaio adjustment.

Well its tuesday and still nothing new has arrived Missing settlement from 1/8 & 1/15 and those were the zombaio modified dates too

Seems they have problems meeting their self created schedule.

Still a big, fat, juicy nothingburger.

Not good. Even I thought they would make everyone whole by Monday. I see some people are getting paid so assuming it's not just a handful with funds due it must be a financial problem on their side? :(

My ACH's have come two Saturdays in a row.

Hope you guys get paid soon.

i thought about using them. i'll still with ccBill