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-   -   Yellow Fiber, why the fuck is our server down for 4+ hours? (https://gfy.com/showthread.php?t=1079419)

Spudstr 08-27-2012 08:10 PM

Quote:

Originally Posted by ladida (Post 19148943)
Lol what? Here we go, are you going to explode now or what?

What "false accusations" have i made? I'm commenting on your temper, which is quite clear and seen in almost any of your posts. But please, let me know what "false accusations" have i made against your company, im very curious about that.


You are a smart person, I am sure you are more than capable of figuring it out.

anexsia 08-27-2012 08:10 PM

I live really close to Yellow Fiber :)

papill0n 08-27-2012 08:12 PM

Quote:

Originally Posted by anexsia (Post 19148951)
I live really close to Yellow Fiber :)

i have a shirt with some yellow fibers in it

selena 08-27-2012 08:13 PM

Talk to Brad at Mojohost.

You won't be sorry.

And I don't need my ref link to tell you that.

Spudstr 08-27-2012 08:16 PM

Quote:

Originally Posted by 6South (Post 19148947)
Really the important question is why are you having to run fsck on a 6TB volume in the first place? Having to run it at all indicates something seriously hit the shit, why is your server crashing so badly it's corrupting the file system?

6TB on a single machine is NOT a big deal though, I have machines with double that amount of data on them up for years with no issues. I've had to replace failed drives, rebuilt RAID arrays, etc but I've never had one down for hours running fsck.

I'd recommend adding a SAN or NAS to your setup given the amount of data though, at least you'd be on a platform that can resume service without a 6 hr file rebuild short of someone dropping a bomb on the server. A network storage system w/ replication would be your best bet in terms of ending downtime issues.

We suspect the problem is actually related to r1soft while performing hot copy/snapshots for backups on creating a larger than 2tb "back up chunk". If you want more information on how r1soft does its backups I can point you to their documentation. R1softs backup software only works with ext3 file systems, so using XFS file systems.. which is preferred on large file systems could not be backed up via r1soft due to the drivers that r1soft integrates into the kernel. Sadly Ext3/4 are both journalized file systems... and can be hell if you have to check the file system. Most file system errors that are easy to get resolved in these cases are due to inode issues/duplication which are easy to be fixed once the system boots into a single user mode and has access to the spindles to basically de-dupe the duplicate inodes.

A SAN.. stil doesn't help file systems, a SAN is just a storage level object that resides on a network, the access to the spindles is still block level. The file system still sits on top of this level.

A NAS.. same thing unless your talking a proprietary file system thats under the network storage protocol of NFS.. such as Netapp or, ZFS for Solaris or EMC's file system. Otherwise your just using a linux box with somesort of ext/xfs file system under a network protocol.

Spudstr 08-27-2012 08:17 PM

Quote:

Originally Posted by anexsia (Post 19148951)
I live really close to Yellow Fiber :)

We are hiring, or come by our office and visit :)

ladida 08-27-2012 08:19 PM

Quote:

Originally Posted by Spudstr (Post 19148949)
You are a smart person, I am sure you are more than capable of figuring it out.

Yea, i am. It's why i know you're just raging now because you can't control yourself. You're just hoping that mentioning "legal" would for some reason make me stop talking, which is funny.


Why do you think i, or anyone who said you have temper problems came in here to say it? I have a fetish for making up crap about you? Out of nowhere, i'd make stuff up? No, i'd make shit up about other people also, which would be evident in my posts. I had the displeasure of having to try and deal with you for a client and it was the worst experience i encountered in 10 years working in adult. I don't understand how you think such things would not surface eventually. Also, if i was making stuff up, i'd be the only person saying these things, which i clearly am not (or maybe you're paranoid so you think i'm all those nicks also)? So yea, whenever someone mentions they encountered temper issues with you, i'll chime in and say i had the same experience, because i have.

Better work on your temper problems then make false legal threats.

AliGbone 08-27-2012 08:31 PM

Quote:

Originally Posted by 2012 (Post 19148320)
webair . up for years .................

I second that.. They have kept me up for years now. All the bs u see about them on gfy are $2 virtual accounts that complain about not knowing how to send email ..give them a shot they wont disappoint.

martinsc 08-27-2012 09:11 PM

www.CertifiedHosting.com aka Naked Hosting :thumbsup :thumbsup

GAMEFINEST 08-27-2012 09:19 PM

mojohost.com

to the fullest.

teeheiman 08-27-2012 09:47 PM

Our servers fly at mojo!

glowlite 08-27-2012 10:02 PM

Quote:

Originally Posted by The Ghost (Post 19148340)
I have our mission critical servers at Cyberwurx already. Great support :thumbsup

+1 Marty

rowan 08-27-2012 11:06 PM

I had a similar problem with excessive fsck times under FreeBSD because I had 100 million plus files on it (mostly small thumbnails). My server would be down for at least 2-3 hours after a crash, sifting through all of those files to find and correct errors. At the time my server was crashing because of a bug with FreeBSD's soft updates causing a panic (the *nix version of a blue screen of death) so those 2-3 hours of downtime each time started accumulating at an alarming rate.

I fixed that nasty boot delay by enabling journalling, which removes the need for a mandatory single-user mode fsck after a crash has caused file system damage. There may still be unwritten data and indirect corruption leading to some weird things happening at the application level, but the file system itself is intact, so the OS boots in seconds rather than hours.

I don't know if there's a similar solution available for Linux's journalling file systems. :pimp

janosik 08-27-2012 11:27 PM

I have been with Mojohost for years and never had a single problem with them.

xXXtesy10 08-27-2012 11:32 PM

Quote:

Originally Posted by Spudstr (Post 19148931)
I'm growing tired of your shit slinging on my company and making false accusations about situations which you are not part nor do you have any insight on. You will find yourself on the receiving side of a letter from our legal team. And yes, they are very good at what they do. Consider this your last and final warning.

:1orglaug:1orglaugh:1orglaugh:1orglaugh:1orglaugh: 1orglaugh:1orglaugh:1orglaugh

DamageX 08-27-2012 11:34 PM

Gotta love all the idiots recommending other hosts, especially the hosts who jumped in to recommend themselves. Especially since Brad already posted this was not the fault of the host and would've been no different at any other host, given the circumstances.

Just reminds me how much waste of human DNA GFY is.

AdultEUhost 08-27-2012 11:40 PM

Quote:

Originally Posted by DamageX (Post 19149149)
Gotta love all the idiots recommending other hosts, especially the hosts who jumped in to recommend themselves. Especially since Brad already posted this was not the fault of the host and would've been no different at any other host, given the circumstances.

Just reminds me how much waste of human DNA GFY is.

Actually that is not entirely true, as Zak stated they are using R1Soft which limits them into using ext2/ext3. Another host might use a different backup solution and possibly a different filesystem (at least one which doesn't require fsck).

Anyway, he was quickly back online again which is the most important.

DamageX 08-27-2012 11:42 PM

Quote:

Originally Posted by AdultEUhost (Post 19149154)
Actually that is not entirely true, as Zak stated they are using R1Soft which limits them into using ext2/ext3. Another host might use a different backup solution and possibly a different filesystem (at least one which doesn't require fsck).

Anyway, he was quickly back online again which is the most important.

You missed the "given the circumstances" part of my post. :)

epitome 08-28-2012 12:03 AM

Quote:

Originally Posted by AliGbone (Post 19148985)
I second that.. They have kept me up for years now. All the bs u see about them on gfy are $2 virtual accounts that complain about not knowing how to send email ..give them a shot they wont disappoint.

I used those old hair club for men commercials where the guy would say something like I am not only the president, I am also a client.

London Banker 08-28-2012 01:48 AM

Quote:

Originally Posted by AdultEUhost (Post 19149154)
Actually that is not entirely true, as Zak stated they are using R1Soft which limits them into using ext2/ext3. Another host might use a different backup solution and possibly a different filesystem (at least one which doesn't require fsck).

Anyway, he was quickly back online again which is the most important.

Zak doesn't know (or care?) how to properly setup a disk/filesystem.
When we suggested a better way to do it, he completely ignored it, saying that he knew better.

He's got some serious megalomania issues.

ladida 08-28-2012 04:34 AM

Quote:

Originally Posted by DamageX (Post 19149149)
Gotta love all the idiots recommending other hosts, especially the hosts who jumped in to recommend themselves. Especially since Brad already posted this was not the fault of the host and would've been no different at any other host, given the circumstances.

Just reminds me how much waste of human DNA GFY is.

Did you ever get to work with zak? He's mr. knowitall don't tell me anything. If you did, then i guess you haven't went against his "advice".
Quote:

Originally Posted by London Banker (Post 19149258)
Zak doesn't know (or care?) how to properly setup a disk/filesystem.
When we suggested a better way to do it, he completely ignored it, saying that he knew better.

He's got some serious megalomania issues.

Haha yea, he knows everything best and if you question it, he starts to fume. Even when it's evident he does not.

Spudstr 08-28-2012 04:45 AM

I find this entertaining the same two trolls keep posting and bringing up how much I? Or my company sucks at our job.

Typically problems when we have someone who doesn't like how we operate. I am sorry London that you think how we setup servers and manage them and in your eyes is wrong. This is always the case when we get someone who wants a server setup their way but forget what the term managed means.

CamTraffic 08-28-2012 04:53 AM

Quote:

Originally Posted by DamageX (Post 19149149)
Gotta love all the idiots recommending other hosts, especially the hosts who jumped in to recommend themselves. Especially since Brad already posted this was not the fault of the host and would've been no different at any other host, given the circumstances.

Just reminds me how much waste of human DNA GFY is.

Yet you keep coming back every day for more :winkwink:

London Banker 08-28-2012 04:55 AM

Quote:

Originally Posted by Spudstr (Post 19149406)
This is always the case when we get someone who wants a server setup their way but forget what the term managed means.

Then don't get your panties in a twist when customers complain about constantly failing disks and downtimes because of your "management".

Spudstr 08-28-2012 05:03 AM

Quote:

Originally Posted by London Banker (Post 19149415)
Then don't get your panties in a twist when customers complain about constantly failing disks and downtimes because of your "management".

Ok, what was your name or email again or client id then?

ladida 08-28-2012 05:03 AM

Lol same 2 trolls.
https://gfy.com/showthread.php?t=1054751

Just in this thread there's more then 2 people, and if i was actually bothered enough to go through gfy threads, in every there's 1 or 2 more people commenting the bad service, attitude by you, or something similar.


So now that someone suggests something on a "managed" box you say they don't understand what "managed" means, but once that same "managed" box goes down, it's the customer that doesn't understand it had to be that way.

Nice nice.

Spudstr 08-28-2012 05:17 AM

Quote:

Originally Posted by ladida (Post 19149425)
Lol same 2 trolls.
https://gfy.com/showthread.php?t=1054751

Just in this thread there's more then 2 people, and if i was actually bothered enough to go through gfy threads, in every there's 1 or 2 more people commenting the bad service, attitude by you, or something similar.


So now that someone suggests something on a "managed" box you say they don't understand what "managed" means, but once that same "managed" box goes down, it's the customer that doesn't understand it had to be that way.

Nice nice.

You have a real hate passion for us. I am finding your hate threads since 2009 against us. Its almost like you wait for the words yellow fiber to appear so you can keep posting about us. We have our first real obsessed fan it seems.

seeandsee 08-28-2012 05:38 AM

cyberwurx support is amazingly good!

Matyko 08-28-2012 05:39 AM

Quote:

Originally Posted by The Ghost (Post 19148322)
Get the fuck out of here. Anything other than webair.

MojoHost.com
There's no flawless hosting, but they are pretty good. The support, especially during the US office hours is good. :2 cents:

ladida 08-28-2012 05:44 AM

Quote:

Originally Posted by Spudstr (Post 19149438)
You have a real hate passion for us. I am finding your hate threads since 2009 against us. Its almost like you wait for the words yellow fiber to appear so you can keep posting about us. We have our first real obsessed fan it seems.

Must be it. Hope you found other people aside from "2 same trolls" also in those threads, or did the selective reading kick in?

The Ghost 08-28-2012 05:44 AM

Just finished a good talk with Zak on Skype. Very satisfied with the outcome. He came up with a good plan and upgrades to keep the issue from happening again. More than made up for the issue and then some.


Thanks to Brad for his feedback on the issue too. Wish there were more knowledgeable hosts posting on GFY.

Matyko 08-28-2012 05:52 AM

Quote:

Originally Posted by The Ghost (Post 19149460)
Just finished a good talk with Zak on Skype. Very satisfied with the outcome. He came up with a good plan and upgrades to keep the issue from happening again. More than made up for the issue and then some.


Thanks to Brad for his feedback on the issue too. Wish there were more knowledgeable hosts posting on GFY.

:pimp Good to hear about a positive outcome :thumbsup
These things happen, and however it's very hard to accept the downtime you Must deal with it. Downtimes always end and you can focus on working and usually there are No big losses. A month later you won't think about this x hour downtime as something that barely killed your business, but something that was fucking annoying but is OVER. :2 cents:

Peace

DamageX 08-28-2012 05:58 AM

Quote:

Originally Posted by ladida (Post 19149398)
Did you ever get to work with zak? He's mr. knowitall don't tell me anything. If you did, then i guess you haven't went against his "advice".

Yes I have. And no, I never went against his advice. If I knew how to manage hosting, I wouldn't need managed hosting, would I?

Quote:

Originally Posted by CamTraffic (Post 19149413)
Yet you keep coming back every day for more :winkwink:

The mind is strong, the flesh is weak... :Oh crap

6South 08-28-2012 06:00 AM

I do my best to avoid getting into technical debates with other sysadmins, really. It's a complete waste of time but for some reason I'm living dangerously this morning...

If I had a media client w/ 6TB of storage I'd do whatever it takes to get them off ext3 if for no other reason than the probability they are at or near the folder count limit for the file system.

And, mandatory FSCK is NOT required and can be disabled, especially if you have a nice, replicated SAN or NAS storage system where you can rebuild file system errors while the system is online. Do you seriously believe Enterprise clients on Linux are willing to sit around and wait hours on end for a fsck to complete after a crash>? I spent most of the past decade designing and installing storage solutions for the largest corporations in the World and I've never seen it happen (and no, they were not all proprietary SAN or NAS).

Not to mention the fact that most adult hosting servers are not writing data to the file system that requires such drastic measures, the worst you might see would be corruption in the database which you will quickly find out about and that can be fixed in a few minutes if it occurs. Most adult sites are only writing critical data to the database, everything else is temporary minus the rare occasion when a site edit or encoding session is underway at the time of the crash. Most clients would probably re-do that last task vs. be offline for several hours.

Of course, ditching R1 as your backup solution goes without saying in this scenario. Then again, any client paying me 1k plus per month would be on a load balanced, highly available architecture anyway. It looks like he'll be paying 2k in the near future though and I can't fault any provider for getting some, if you can charge that much for what you give him I envy your sales abilities / incredible luck in getting clients like that.

RandyD 08-28-2012 06:12 AM

Dreamhost!!

ladida 08-28-2012 06:33 AM

Quote:

Originally Posted by DamageX (Post 19149480)
Yes I have. And no, I never went against his advice. If I knew how to manage hosting, I wouldn't need managed hosting, would I?

Yes, that's why you probably don't know what i, and others are talking about. It's not my place to question how you do your business, but zak is not all knowledgeable, believe it or not, and there's things he's really clueless about. But, he acts like he knows everything about anything. So once there's a difference of opinions, he puts up an attitude and is impossible to work with.

London Banker 08-28-2012 06:37 AM

Quote:

Originally Posted by 6South (Post 19149486)
I do my best to avoid getting into technical debates with other sysadmins, really. It's a complete waste of time but for some reason I'm living dangerously this morning...

If I had a media client w/ 6TB of storage I'd do whatever it takes to get them off ext3 if for no other reason than the probability they are at or near the folder count limit for the file system.

And, mandatory FSCK is NOT required and can be disabled, especially if you have a nice, replicated SAN or NAS storage system where you can rebuild file system errors while the system is online. Do you seriously believe Enterprise clients on Linux are willing to sit around and wait hours on end for a fsck to complete after a crash>? I spent most of the past decade designing and installing storage solutions for the largest corporations in the World and I've never seen it happen (and no, they were not all proprietary SAN or NAS).

Not to mention the fact that most adult hosting servers are not writing data to the file system that requires such drastic measures, the worst you might see would be corruption in the database which you will quickly find out about and that can be fixed in a few minutes if it occurs. Most adult sites are only writing critical data to the database, everything else is temporary minus the rare occasion when a site edit or encoding session is underway at the time of the crash. Most clients would probably re-do that last task vs. be offline for several hours.

Of course, ditching R1 as your backup solution goes without saying in this scenario. Then again, any client paying me 1k plus per month would be on a load balanced, highly available architecture anyway. It looks like he'll be paying 2k in the near future though and I can't fault any provider for getting some, if you can charge that much for what you give him I envy your sales abilities / incredible luck in getting clients like that.

Great post. You should write more often.

iSpyCams 08-28-2012 07:08 AM

Mojohost forever. (knocks on wood)

baddog 08-28-2012 07:40 AM

Quote:

Originally Posted by chaze (Post 19148629)
DWHS 100% network up time this year http://www.dwhs.net

They use new servers that are rock solid and run them smoothly so you will be stable 24/7

wow :disgust :helpme

hostcentrex 08-28-2012 07:46 AM

Quote:

Originally Posted by Spudstr (Post 19148927)
There are always two sides to every story,

Yep there is, and I can understand how this is. Everyone get off his back. He's doing the best he can.

Barefootsies 08-28-2012 05:10 PM

Ok, so....

1. Zak's an asshole.
2. He warned you against doing something or another.
3. Whatever he warned you against happened.
4. He is now being an asshole saying I told you so.

Is that the thread in a nutshell? Well,... except for the sabre rattling, and legal mumbo jumbo.

:helpme

Spudstr 08-28-2012 05:45 PM

Quote:

Originally Posted by Barefootsies (Post 19150734)
Ok, so....

1. Zak's an asshole.
2. He warned you against doing something or another.
3. Whatever he warned you against happened.
4. He is now being an asshole saying I told you so.

Is that the thread in a nutshell? Well,... except for the sabre rattling, and legal mumbo jumbo.

:helpme

Pretty far off.. on a lot of parts.. but in a nutshell..

Shit happens
shit was resolved
shit was improved and made better free of charge
Zak may or may not still be an asshole. Up to personal interpretation.

crash_jackson 08-28-2012 06:40 PM

ouch file system checks are grueling but no hosting company is gonna be able to make those go any faster especially on that much data!

papill0n 08-28-2012 06:42 PM

cliffnotes

yellow fiber is a good host and the ghost had an irrational tantrum

Barefootsies 08-28-2012 06:51 PM

Quote:

Originally Posted by Spudstr (Post 19150765)
Zak may or may not still be an asshole. Up to personal interpretation.

:thumbsup

jscott 08-28-2012 08:41 PM

Glad to see you guys got shit resolved :thumbsup

Barefootsies 08-29-2012 08:21 AM

Quote:

Originally Posted by jscott (Post 19150954)
Glad to see you guys got shit resolved :thumbsup

True dat fo shizzie.

:pimp

notjoe 08-29-2012 08:47 AM

Quote:

Originally Posted by Spudstr (Post 19148616)
Customer has backups, we can perform a full bare metal restore and restore their server to new equipment, that isn't the problem. The problem is the large amount of data being restored if we needed to would take.. many many hours to restore... So yes everything is in place for hardware failures etc, there is a hard choice to make and to figure out what will take less time to resolve, letting a server finish its simple check desk routine .. or restore it.. in this case.. letting it finish its check disk was the optimal solution..

And as I write this the customers server is back online and functioning just fine.

For those of you who don't know what fsck is, it is a utility short for file system check, it checks the drive for bad sectors, bad inodes, bad mappings to inodes etc. The slower the drives and greater amount of data you have the longer this process takes, its a 5 step process. In specific situations the linux operating system _forces_ you to do this. This is due to a file system being journalized.

Sure there are alternative file systems that do not have journalized file systems like ext3/4 suchs as riserFS or XFS. but frankly those are a bit inferior for day to day operation and have their own specific uses.


I love your bandwidth, your network, and how quickly you guys reply to my tickets. I do manage my own servers and fix my own problems.

Something you might want to look in to for this clown of a customer is ZFS. I use it on 12TB+ storage arrays. Love it. Would never go back, and the incremental snapshots are a huge plus!

Net Money 08-29-2012 02:51 PM

I always thought their support was good since they got those russian guys at Far Post on board doing it?

KillerK 08-29-2012 03:49 PM

Webair FTW....


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