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This was their reply to my question "Why do the titles still appear as if the files are removed?":
************************************************** **********************
Dear Sir/Madam,
I do not understand your mean ( Sorry about my bad english ) But the links which you send to us , all of them was removed,
Kind regards
************************************************** **********************Comment
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122 pages and a year (?) later, and whatever AK is doing is totally useless, yet pirates and upload monkeys care..... yeah that make sense.Comment
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OTE Upload is now facing difficulty.
For a recap on OTE Upload see: http://stopfilelockers.com/oteupload...-exploitation/
We're keeping up the pressure on UltraMegaBit.
We need rights holders having issues with DizzCloud to escalate their DMCA notices to [email protected]
We'll have a new escalation tool available on the Copy Control website soon which will make it easier to bring urgent issues to our attention.Comment
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I'll have to confirm this observation... AK, even if one abusing host is stopping to pay, there are plenty of new ones who will pay or just say they pay but upload monkeys will go after it and there is no change at all.
I followed this thread as I thought you would make a real difference in fighting infringements, but it became "same, same but different" in upload monkey language
Last edited by donnyt81; 11-07-2013, 12:15 PM.Comment
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Upload monkeys will always follow the money, however they are not our primary focus.
Our primary focus is shutting down the various revenue streams of the file locker eco-system and to that end we have been very successful.
We have virtually eliminated Paypal, Payza and Moneybookers as a source of revenue for file lockers. We're cutting deep into the ad revenue of file locker eco system sites such as ddl sites, blogs, forums and so on.
It's becoming much harder for a file locker to get a merchant account and the card associations and acquirers are identifying file lockers as very high risk, which is marginalising the industry.
All of this work takes time and effort. Nothing happens overnight however as we move forward we're slowly reshaping the view payment systems have of the file locker industry and this helps us become more effective at shutting their payment methods down.Comment
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Rudy Corella's UltraMegaBit.com is deliberately targeting the porn industry by encouraging the sharing of copyright infringing content of high quality and recent release.
For a recap of Rudy Corella and his history of scamming, his outstanding $500,000 debt to Washington State and his shady involvement with Elite Torrents which resulted in the jailing of one of it's members please read the following articles:
http://stopfilelockers.com/ultramega...w-pirate-cove/
http://stopfilelockers.com/more-copy...ramegabit-com/
http://stopfilelockers.com/ultramega...american-soil/
http://stopfilelockers.com/ultramega...o-be-shutdown/
http://stopfilelockers.com/ultramega...ub-for-piracy/
Recent infringements include those from Pink Visual along with other producers.
Every day we find thousands of previously uncatalogued infringements on this site.
As the evidence mounts, the likelihood grows that we'll be able to break the back of UltraMegaBit.com. They're already facing serious challenges and it remains to be seen how long they will be able to keep processing payments.Comment
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UltraMegaBit is a growing problem for rights holders.
http://www.google.com/transparencyre...ramegabit.com/
We're working hard to ensure that UltraMegaBit is wiped out. Judging by recent outbursts by Rudy Corella it looks like he's beginning to worry.Comment
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MegaCloud.com, hosted by Choopa is now gone.
Domain Name: MEGACLOUD.COM
Creation Date: 2005-06-01 13:41:00Z
Registrar Registration Expiration Date: 2015-06-01 13:41:00Z
Registrar: ENOM, INC
Registrant Name: WHOIS AGENT
Registrant Organization: WHOIS PRIVACY PROTECTION SERVICE, INC.
Registrant Street: PMB 368, 14150 NE 20TH ST - F1
Registrant Street: C/O MEGACLOUD.COM
Registrant City: BELLEVUE
Registrant State/Province: WA
Registrant Postal Code: 98007
Registrant Country: US
Admin Name: WHOIS AGENT
Admin Organization: WHOIS PRIVACY PROTECTION SERVICE, INC.
Admin Street: PMB 368, 14150 NE 20TH ST - F1
Admin Street: C/O MEGACLOUD.COM
Admin City: BELLEVUE
Admin State/Province: WA
Admin Postal Code: 98007
Admin Country: US
Admin Phone: +1.4252740657
Admin Phone Ext:
Admin Fax: +1.4259744730
Admin Fax Ext:
Admin Email: [email protected]
Tech Name: WHOIS AGENT
Tech Organization: WHOIS PRIVACY PROTECTION SERVICE, INC.
Tech Street: PMB 368, 14150 NE 20TH ST - F1
Tech Street: C/O MEGACLOUD.COM
Tech City: BELLEVUE
Tech State/Province: WA
Tech Postal Code: 98007
Tech Country: US
Tech Phone: +1.4252740657
Tech Phone Ext:
Tech Fax: +1.4259744730
Tech Fax Ext:
Tech Email: [email protected]
Name Server: NS1.MEGACLOUD.COM
Name Server: NS2.MEGACLOUD.COM; <<>> DiG 9.8.5-P1 <<>> megacloud.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 28673
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;megacloud.com. IN A
;; Query time: 36 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sat Nov 09 16:02:12 EST 2013
;; MSG SIZE rcvd: 31Comment
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nobody even thanked me for coming up with this solution,
10$-20$-30$-100$ rebill account for AK. Post in here if you are willing to support his campaign.Comment
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Thank you. It was an awesome idea.
I hope more people take up the option.
https://copycontrol.org/contribute
We also accept contributions via Paxum at [email protected]Comment
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Made another donation via paxum
http://uploaded.net/
http://rapidgator.net/
http://luckyshare.net/
worst in my book...Last edited by GoldBarsXXX; 11-09-2013, 01:03 AM.Comment
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Every week, new file lockers spring up hoping to profit from copyright infringing content.
A lot of our work involves cutting these new sites off at the knees before they can gain a foothold.
Obviously we've already begun work to mitigate the ability of this new file locker to accept payments. The danger is, if we don't act on new file lockers, that sites like this will become very popular very quickly.
It's an important part of our work to ensure that no new file lockers replace the ones we are killing off.Comment
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https://mobile.twitter.com/modami2000
All the resident scumbag pirates trying to divert attention as well. You and signbucks need to get a room and fuck each other.
Comment
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Rudy Corella thinks we have uploaded every file issued with a Takedown request at UltraMegaBit.
As Krylon/Moogie/Rudy Corella seems to be reticent to post in this thread anymore I thought I'd share with you all his latest rants.
Date: 9 November 2013
From: rudy <[email protected]>
Subject: lol
Message Body:
Robert are you hurting that bad for donations you resort to fabricating all your stories? You're a joke dude. I only decided to comment on your stupid blog stories because I cant believe all your sheep buy the bullshit you feed them. it's fucking hilarious. We're not facing any problems whatsoever. With our hosting nor paying affiliates nor accepting payments. why would we? We're 100% in compliance with the law. Do you really think if we weren't, that we'd still be operating? Anyway, ill let you get back to your miserable life of fantasizing about Ultramegabit. Lol. Go take some more screenshots of files you upload and post on gfy that I'm really starting to feel pressure from your so called campaign.
--
This mail is sent via contact form on Copy Control http://copycontrol.org
208.54.4.151
Date: 10 November 2013
From: rudy <[email protected]>
Subject: heads up
Message Body:
hey robert! hope all is well. just giving you a heads up to keep an eye out for my interview.we'll be discussing a lot of topics such as why you are posting so many topics about a 100% compliant cloud hosting service, how many merchant accounts you have actualy had shut down, how many cloudhosting operators have actually had their homes raided at 6am and criminal charged brought up against them, how many domains you have had seized. lol. basically just going to put the REAL truth out in the public on what you have and have not been able to accomplish this far. because it seems that your giving the impression to the public that you are actually successful in terminating merchant facilites. hell, even plugrush got scared of your threats. only if they knew that you've been saying you're making progress since last year, and you have not shut down any merchant accounts, the only thing you are capable in doing is exploiting policy violations with paypal payza and moneybookers, maybe they would have ignored your dumb ass like you deserve to be. hope this news doesent cause a stir at gfy like it did when I outed you about accepting money from Fabian. we want to keep your donations coming so that you can pay your phone bill.seems it was disconnected? so go ahead and upload some more files and give them some weird infringing names take some more screenshots and create a new post talking about how were going through do many difficulties right now because of the post you did. lol. by the way Dave knows you can't do shit to their merchant account nor their PayPal account. we act as a service provider and comply with all takedowns, so good luck with that.the only thing you're accomplishing is making yourself look even more like a complete tool. anyway. article should be posted in the next few days. I'm actualy giddy like a schoolgirl to see the publics response when truth of what you have really have done is brought out. you make some pretty scary threats to companies.its a shame that you have nothing to backup those threats.
--
This mail is sent via contact form on Copy Control http://copycontrol.org
172.56.16.177Comment
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More from Rudy Corella.
From: rudy <[email protected]>
Subject: awesome
Message Body:
thanks for not editing my message. by the way 3,000 submissions in almost 2 years is not bad at all for a public service provider without the kind of funds like Google and Dropbox have to hire a compliance department. And you seem to like twisting statements around. I never said you uploaded every infringing file that was submitted to Google. I say you submit files with infringing names or cp names and then submit those to paypal or whoever you submit your screenshots to besides gfy.
how are you enjoying those db dumps that your lemonparty buddy pete Bronson/wdf gave you?
or are you going to deny that you received those as well? of course you'll deny anything that might stop you from bringing in donations to your non-profit business eh? it's a dogs breakfast!
keep watching for that interview. should be a good read for you, but your supporters may be a little shocked as all they're used to hearing from you is lies and exaggerations. it will be nice to actually give them some truth as to what you can really do. You seem a little worried lately? seems everytime I message something about you, you're quick to retaliate with a quick screenshot of some fresh files you uploaded, posting you're awesome find on gfy, with a post along the lines that you're just about to nailthat last nail in our coffin. "please give us some more donations. its just a little bit longer. our contacts with LE said theyre going to arrest him soon, so send us more money so we can put more pressure on ultramegabit! We only need a few thousand more so I can fly to bangcock, and get his domain seized! look look its working!!"
If you find infringing files of your clients why don't you submit them for removal like every other agency does? that's right because you have only 1 client, and everything else you find, you're not authorized to submit takedown notices for.
post this one to gfy you tool!
anyway, where's that document you sent me? Is it still on the way? Did you send it tied to the leg of a pigeon?
--
This mail is sent via contact form on Copy Control http://copycontrol.org
142.136.46.202Comment
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Sonic Locker has no payment methods less than a week after being launched.
All payment methods have now been terminated.
We will keep on top of this site.
Every week, new file lockers spring up hoping to profit from copyright infringing content.
A lot of our work involves cutting these new sites off at the knees before they can gain a foothold.
Obviously we've already begun work to mitigate the ability of this new file locker to accept payments. The danger is, if we don't act on new file lockers, that sites like this will become very popular very quickly.
It's an important part of our work to ensure that no new file lockers replace the ones we are killing off.Comment
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what's the story on keep2share? they're dragging their heels over DMCAs sent
Anyone else have the go slow treatment with these monekeys?Comment
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Sonic Locker had a bit of a cry about losing their Paypal account.
Put simply, you don't go recruiting from WJunction.com if you want to run a legitimate cloud service.From: Sonic Locker <[email protected]>
Subject: SonicLocker.com
Message Body:
Hello,
This email is in response to the following recent post http://gfy.com/showpost.php?p=19869435&postcount=6090 which was brought to our attention by one of the users in the WJunction.com forum. I am aware that the orignal poster "Adult King" is associated with your website copycontrol.org. What surprised me about this post is that this organization hastily and labelled the site without any supporting facts of illegal activity.
SonicLocker has been clear from day one that we are not looking for copyright infringers or to stream content from sites that promote such content. Believe me at $80/CPD we have been approached numerous times. Soniclocker.com is just a simple file locker website. Clearly, your website has misjudged and I welcome you to provide evidence or links to support your conclusion.
On a side note, I find it bizzare that your organization stated a claim of your influence with Paypal regarding our business relationship when in fact, we have only been subject to standard procedures for all new business accounts. Further, I am greatly appalled to learn that your site is a participating member of such a distasteful forum, gfy.com. It's also contradictory that your business purpose is to solicit "donations" to harm and gain power over websites that you deem unscrupulous. In turn, these facts raises questions to the authenticity and credibility of the copycontrol.org website
You are more than welcome to retract your statements.
Sincerly,
Sam Carrera
CEO @ Soniclocker.com
--
This mail is sent via contact form on Copy Control http://copycontrol.org
162.243.51.141Comment
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Thieves never think they are in the wrong and always find ways to justify their actions.
One thief told me that if I didn't want my content stolen then I shouldn't post it on the web. This is their thought process. So basically don't own anything unless you want it stolen.Comment
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We had kingfiles.net Paypal account shut down, in this case they cannot pay uploaders or receive payments using Paypal.
We are now seeking to shut down the Paypal accounts of all file lockers using Paypal to send payments to uploaders.Comment
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This is intense.
scrolldog.com/stopfilelockers-re-exposed-lies-manipulation-failure-live-audio/Comment
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everyone wants to eat. there's nothing bad about it
AK is legit until he chases filelockers. he successfully does that, so who cares about other thingsComment
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That so called story is so full of crap I don't know where to begin.
Firstly, we are in a physical office located at Level 9, 440 Collins Street Melbourne.
Our rent as of now is $2,200.00 per month. Last month our rent plus sundry expenses was $2541.37.
As we employ more people and need more space we will be moving to a much larger office on the same floor which will cost us $4000 per month plus GST.
The Virtual office provider you have "uncovered" is in fact another tenant on the same floor.
If you google "Level 9, 440 Collins Street, Melbourne, 3000" then you will find several companies reside on that floor.
Our office number goes to our reception during business hours and after hours goes to a 24 hour 7 day overflow service so we can receive calls at any time.
As for our legal costs. We have dedicated legal support from a boutique Melbourne based IP law firm.
As for you TrueTraffic/ScrollDog/To0/Richard Humphrey let's explore your history:
http://www.computerworld.com/s/artic...r_house_arrest
http://www.justice.gov/opa/pr/2010/A...0-crm-447.html
TrueTraffic is indeed Richard Humphrey who set up a blog pretending to be a "news" site. Arrested and jailed for piracy amongst other things.
Through this blog he manages to add 1 + 1 and reach the number 5.
It's amazing what lengths these pirates will go to in order to attempt to discredit us when they claim in the same breath we don't have any impact.
For those that really despise these smug pirates, you can help us make their life hell.
We have recurring or one of Paypal contributions which can be made at https://copycontrol.org/contribute
or alternatively you can send us funds via Paxum to [email protected]
Don't let these smug, self serving thieves win.Last edited by AdultKing; 11-14-2013, 06:20 AM.Comment
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This is intense indeed, but at the same time funny and not surprising at all.
I wonder does cleaning a virtual office work? Do you get one of those virtual desktop naked Mexican pornstars to clean your virtual toilets lol?
AK's response sounds very weak to be honest, does not inspire any kind of confidence no matter how much of it actually true or not and as always it ends with asking for money.
I have been watching this since the beginning and my doubts and opinions are only being confirmed. AK took tens of thousands from Manwin, God knows how much he takes from Uploaded.net on monthly basis and also rips off already struggling webmasters. How does that new car working out for you AK?
Anyway all those donating to AK, have you thought about who is AK? What do you know about him? He obviously runs a business and feeds of of you.
If some company finally goes after him for tortious interference or some similar thing, my guess would be that AK will disclose every contributor during discovery and those would technically be accomplices, financing hacks and what not (we probably can't even begin to imagine the kind of crap he really does that we don't see). After all, AK does not discuss current operational details.Last edited by freakfiles; 11-14-2013, 08:24 AM.Comment
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Comment
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My responsive is definitive, we have physical offices. What your little friends did was Google our address, find a virtual office supplier who resides on the other side of our floor and call them pretending to want a virtual office like us. There are several companies on this floor.
Then being the "smart detectives" they are they rang our number out of hours, went to the overflow line which is answered 24/7 because we deal with people globally.
Then they decided we must be in a virtual office because they rang our office number after hours.
We do not receive and have not received any money from Uploaded and we would not accept any money from them either.I have been watching this since the beginning and my doubts and opinions are only being confirmed. AK took tens of thousands from Manwin, God knows how much he takes from Uploaded.net on monthly basis and also rips off already struggling webmasters. How does that new car working out for you AK?
Our funding arrangement with Manwin concluded months ago.
It's self serving for you to instil doubt as you benefit from illegal activity. You're just another pirate parasite feeding off content that does not belong to you.Anyway all those donating to AK, have you thought about who is AK? What do you know about him? He obviously runs a business and feeds of of you.
I'd love a commercial piracy operation to come after us, then we could subpoena all sorts of information most of you guys would prefer didn't come out.If some company finally goes after him for tortious interference or some similar thing, my guess would be that AK will disclose every contributor during discovery and those would technically be accomplices, financing hacks and what not (we probably can't even begin to imagine the kind of crap he really does that we don't see). After all, AK does not discuss current operational details.
We are not using a virtual office. We have a physical office housing desks for five people in two rooms. Every day there is a minimum of three people (including myself) working here.
As stated above, given the huge number of files and our for more space for people, documents and equipment we will soon have to move into larger space on the same floor.
Anyone who wants to hit me up on Skype is welcome to a video tour of our offices, I'll walk around the whole complex with my iPad and show you where we work.Comment
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and i thought kim.com hired AK for this ...
sucks my bad.
</j/k>Comment
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Honestly AK if the most amount of dirt they can find on you is a discrepancy between a physical office or a virtual office then I think you are doing pretty damn good. As someone on the front lines, who is sending out dozens of DMCA's every day, there is no denying that your efforts are making things tougher for the File Locker World and I commend you for it and will continue to donate monthly.Comment
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And they didn't even find such a discrepancy, they just made it up.
This is what Virtual HQ (who share our floor) said to them
I guess we shouldn't be too surprised that thieves are also liars. Rudy Corella is a well experienced liar and fraudster, fined $400,000 by Washington State for computer crimes/consumer fraud, as the document below proves:From: Info [mailto:[email protected]]
Sent: Monday, November 11, 2013 3:03 PM
To: [email protected]
Subject: RE: Virtual Office - Rudy of Ultra Megabit (www.ultramegabit.com)
Hi Rudy,
Thank you for your email.
I actually cannot find a company listed with us under the name of ?Copy Control?. Perhaps he is listed under his registered company name or perhaps he is listed under the name he trades by which may be different to the company name you are aware of.
If you would like to advise me of this client?s first and last name I will be able to search under this criteria.
Thank you Rudy.
Best Regards
Lynette Cordery
Sales and Customer Service
Virtual Headquarters Pty Ltd
Level 14, 275 Alfred Street
North Sydney NSW 2060
Sydney: 02 8231 6556 Fax: 61 2 8231 6558
Melbourne: 03 8677 0802
Brisbane: 07 3036 5202
Adelaide: 08 8311 3902
Perth: 08 6313 3902
Canberra: 02 6103 0972
Mobile: 0433 13 42 42
Email: [email protected]
Web: www.virtualheadquarters.com.au
http://www.atg.wa.gov/uploadedFiles/...ella050208.pdfComment
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Lol too bad this email you listed is only the first email between the two. More info gave more results.lolComment
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I'll post the whole exchange shall I ?
Continued below?..From: [email protected] [mailto:[email protected]]
Sent: Tuesday, 12 November 2013 10:50 AM
To: Info
Subject: RE: Virtual Office - Rudy of Ultra Megabit (www.ultramegabit.com)
Hi, his name is Robert King, and his address is:
Copy Control Pty Limited
Level 9
440 Collins Street
Melbourne 3000
Local Callers Phone: 1300 312 005
International Callers Phone: +61 3 9001 0575
Thanks for the help Lynette!
Just want to make sure I get the same plan as he?s using, and I don?t really want to bother him, as he is somewhat of an Idol to me.
Thanks for your help again!
From: Info [mailto:[email protected]]
Sent: Monday, November 11, 2013 3:03 PM
To: [email protected]
Subject: RE: Virtual Office - Rudy of Ultra Megabit (www.ultramegabit.com)
Hi Rudy,
Thank you for your email.
I actually cannot find a company listed with us under the name of ?Copy Control?. Perhaps he is listed under his registered company name or perhaps he is listed under the name he trades by which may be different to the company name you are aware of.
If you would like to advise me of this client?s first and last name I will be able to search under this criteria.
Thank you Rudy.
Best Regards
Lynette Cordery
Sales and Customer Service
Virtual Headquarters Pty Ltd
Level 14, 275 Alfred Street
North Sydney NSW 2060
Sydney: 02 8231 6556 Fax: 61 2 8231 6558
Melbourne: 03 8677 0802
Brisbane: 07 3036 5202
Adelaide: 08 8311 3902
Perth: 08 6313 3902
Canberra: 02 6103 0972
Mobile: 0433 13 42 42
Email: [email protected]
Web: www.virtualheadquarters.com.au
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, 12 November 2013 9:41 AM
To: Info
Subject: RE: Virtual Office - Rudy of Ultra Megabit (www.ultramegabit.com)
Hello Lynette,
Can you please confirm that this is the same plan that he has, I don?t really want to overpay for services which I can be without. He briefly explained what he uses, and the rates seemed pretty fair.
Thanks
Comment
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Continued ?..From: Info [mailto:[email protected]]
Sent: Monday, November 11, 2013 1:52 PM
To: [email protected]
Subject: Virtual Office - Rudy of Ultra Megabit (www.ultramegabit.com)
Hi Rudy,
Thank you for your enquiry.
Below you will find information regarding our live answering service and our Prestigious Mail Addresses. Our services are tailored for each company, therefore should you wish to set up a free trial of our live answering service we will be able to check on your call usage and recommend a plan to suit you at the end of the trial.
With our Prestigious Mail Addresses you are able to subscribe to a three month, six month or twelve month subscription and we have 56 + addresses nationally.
With Virtual Headquarters you are able to subscribe for one or more components as best suits your needs.
To ensure you are considering all the angles, we encourage you to review our one page ?FREE CHECKLIST - Features to Consider? PDF as part of your Live Answering Service decision making process.
We have 35 professional, mature, Australian Based receptionists answering and handling calls for over 3,000 companies. A couple of our clients from the Testimonials Section of our web site include:
· Tec Labs ? Testimonial
· Domain Hill Property Group - Testimonial
· Haddonstone - Testimonial
When you are ready to go, please sign up for our no obligation FREE Trial which takes just 2 minutes to set up.
Please find relevant pricing and other information below.
Prestigious Mail Address
When you sign up for a Prestigious Mail Address with one of our business centres, if appropriate we issue you with a suite number (in some centres we have entire floors so a suite number is not appropriate). All mail addressed to your suite number / floor will be put aside for you, whether or not it is addressed to you personally or your company. As part of the subscription we notify you when mail or items have arrived for you into the business centre. You can collect your mail / items from the business centre which is included in your subscription or we can forward mail / courier items on to you for a small handling fee plus the cost of postage / courier fee.
Our pricing for a Prestigious Mail Address at any one of our 56 business centres is:
3 months $300 (i.e. $100 per month) + $30 GST = $330
6 months $480 (i.e. $80 per month) + $48 GST = $528
For some of our locations pricing for a 12 month subscription is simply TWICE the 6 month subscription being 12 months $960 (i.e. $80 per month) + $96 GST = $1,056.
For most of the business centres however, pricing for a 12 month Prestigious Mail Address subscription is: 12 months $720 (i.e. $60 per month) + $72 GST = $792. For these business centres if you sign up and pay for a 12 month mail box within 72 business hours of your initial inquiry (i.e. close of business Friday 15th November, 2013) you will receive 15 months for the price of 12 ($720 + $72 GST = $792) which works out at $48 per month + GST.
Pricing for all of our Australian business centres is available on our website under the Pricing Tab or click Virtual Address Pricing. A list of all our Australian business centre locations is also available on our website under the Services Tab or click Business Centre Locations.
Some of our business centres have meeting rooms, board rooms and / or offices for hire. Details and Pricing at those business centres that offer such facilities is available on our web site under the Services Tab and Pricing Tab or click Meeting Room Facilities and Pricing or click View the PDF to see a PDF of the pricing.
To get things underway simply EFT funds for the subscription you choose to the Virtual Headquarters bank account. On receipt of those funds, along with a photo ID (e.g. a Passport or Australian drivers license) which you can email [email protected] or fax to us (02 8231 6558), we will notify the business centre manager who will complete the set up process e.g. allocate you a suite number etc. We can be receiving your mail as soon as we receive funds and your photo ID.
NAB
Account Name: Virtual Headquarters Pty Ltd
BSB: 082 401
Account Number: 540415370
Live Answering Service
On signing up for the FREE Trial we allocate you a local phone number (e.g. 08 for Perth; 03 for Melbourne) which is the number that Virtual Headquarters knows your business by. Whether clients call that number directly or you divert any other number (02 / 1300 / 1800 / your mobile etc) to your Virtual Headquarters number, we will be answering your calls instantly.
If you are interested in obtaining a 1300 number, still set up the Free Trial and let us know of your wish for a 1300 number. We can provision a 1300 number to your account instantly.
If you have an iPhone you are also able to set up the Free Trial via our App which you can download to your iPhone from the App Store by searching ?Virtual Receptionist? on your device. Click to view the App Description and App Screen Shots on the App Store.
[sales spiel snipped for 10,000 char limit on posts]
Virtual Receptionist Pricing
After the FREE Trial if you decide to upgrade to a paid subscription (and there is no obligation to do so), pricing for our Virtual Receptionist service is as detailed on our website under the Pricing Tab or simply click Virtual Receptionist Pricing.
At all times you are in control of how calls are answered and handled and therefore the charges you incur. For example if we take a message and email it to you, that is included in your subscription. If we call you on your mobile and introduce and transfer calls, we charge for that as we are incurring mobile diversion charges. In the Free Trial everything is FREE so you can see how Virtual Receptionist is going to best work for you without cost or obligation. Our scheduled fees are detailed in item 7 of our Terms and Conditions which can be viewed on our web site under the Contact Tab or click T?s and C?s.
With Virtual Headquarters there are no set up fees and no long term contracts. It is a month to month arrangement and you can move between plans at any time or cease the service at any time by simply giving us a minimum of just one working day?s notice. There are no cancellation fees.
Our pricing starts from $10 per month plus $2.75 per call and moves up from there. 5 calls a day is $85 per month, 10 calls per day just $125 per month and 15 calls per day $175 per month. Hence on the latter plan if you receive 15 calls per day for the month (i.e. over 300 calls per month) the price per call for your own receptionist to answer calls is only around 58c per call! For varied or higher call volume requirements, for example > 300 calls per month, we can tailor a Virtual Headquarters package for you. Our 1300 numbers are charged at $20.00 + GST plus the cost of the package you subscribe to.
After the FREE Trial we offer a 50% discount for the first two months for new clients signing up to our Virtual Receptionist Live Answering Service.
A Fax to Email service is also available for $10 per month and is available during the Free Trial. Just let us know and we will activate the fax to email service instantly.
My Assistant / Diary Management
If you would like our receptionists to obtain further information (i.e. in addition to the caller?s Name, Number and a Message) or book appointments, we are able to offer you a ?My Assistant? package and/or our Appointment Booking (Diary Management) Service. If you would like further information regarding these packages click here.
After Hours Calls (24/7 Service)
Our Australian based receptionists answer ALL calls during normal business hours which we define as 9am ? 5.30pm Mon ? Fri excluding public holidays. For those clients requiring calls to be answered outside of normal hours we offer the 24/7 Live Answering Service. After hours calls are answered by our UK and US based receptionists. Calls are answered and messages sent exactly like they are during normal hours. There is no charge to have the 24/7 service activated. After hours calls are charged at $2.50 + GST per call so you are only paying for calls we answer.
The 24/7 Service is available during the Free Trial. Just let us know and we will activate the after-hours service instantly.
Call Answering and Call Handling
With Virtual Headquarters, all calls are answered in your company name, with a greeting you choose. Our system allows for notes to be entered by you for our receptionists to refer to when handling customer enquiries. That way our receptionists are able to answer basic customer queries as well as obtaining the caller?s name, number and details of the call which can be emailed and / or SMS'd to you instantly. If staff are available for calls (you may alter that status at any time via the web), we can also introduce calls to the relevant staff member who can choose to take the call or indicate they are busy and would like us to take a message. That means, staff are always in control of how calls are managed.
Feel free to set up the FREE Trial which will allow you and your staff to assess the level of professionalism that we deliver for the 3,000 clients using our Virtual Receptionist live answering service. It?s so real callers will literally think our receptionists are sitting in your office!
We can be answering your phones 2 minutes from now!
Please feel free to call or email me Rudy with any questions or alternatively provide me with a number on which I can contact you.
Best Regards
Lynette Cordery
Sales and Customer Service
Virtual Headquarters Pty LtdComment
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As I said, we are not a client of Virtual HQ. Virtual HQ only share the same floor as our office. They have nothing to do with us other than us bumping into them in the lifts from time to time.From: [email protected] [mailto:[email protected]]
Sent: Tuesday, 12 November 2013 4:57 AM
To: Info
Subject: I'd like to order a virtual office
Hello, someone I met at a conference recommended your services for a virtual office in Melbourne. He said the pricing is really great, and fits his needs very well. Can you put me on the same type of plan which he is?
The company is called Copy Control Pty Limited
If you can let me know which plan he’s on with your services, I’d like to get our virtual office setup ASAP.
Thanks a lot!
We have a physical office, as do more than eight other companies on Level 9. In fact our office area is larger than that of Virtual HQ. Virtual HQ do not actually have a full time physical presence here as they are based in Sydney.Last edited by AdultKing; 11-14-2013, 03:08 PM.Comment
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