Paxum Security Double Standard

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  • AdultKing
    Raise Your Weapon
    • Jun 2003
    • 15601

    #1

    Paxum Security Double Standard

    It seems Paxum will not accept identification if you place a watermark on the scan which says "For Paxum ID Purposes Only".

    There's no way in hell I'm going to give any company a large format scan of my Passport or other Identification documents for potential misuse later on.

    If all Paxum need the documents for is for Know Your Customer then a watermark stating "For Paxum ID Purposes Only" should not matter. On the other hand, a large format clear unwatermarked image of an ID document would be perfect for ID fraud down the track

    Paxum: Don't expect your customers not to take precautions with valuable documents.
  • Freaky_Akula
    Confirmed User
    • Oct 2005
    • 3670

    #2
    Paypal accepts documents with a watermark on them.

    Comment

    • AdultKing
      Raise Your Weapon
      • Jun 2003
      • 15601

      #3
      Originally posted by Freaky_Akula
      Paypal accepts documents with a watermark on them.
      Correct, they do.

      There is no possible legitimate reason Paxum should not accept documents that have been marked as only for use for the prescribed purpose.

      Comment

      • KingNigel
        Confirmed User
        • Aug 2006
        • 1756

        #4
        OKpay also allows watermarked scans and I believe they use the same bank Paxum uses.
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        Comment

        • AdultKing
          Raise Your Weapon
          • Jun 2003
          • 15601

          #5
          The choice is simple, don't deal with companies that don't take the protection of personal documents seriously. There are too many examples of "rogue employees" in this business not to take precautions with documents.

          Comment

          • ladida
            Confirmed User
            • Nov 2005
            • 2179

            #6
            Originally posted by AdultKing
            It seems Paxum will not accept identification if you place a watermark on the scan which says "For Paxum ID Purposes Only".

            There's no way in hell I'm going to give any company a large format scan of my Passport or other Identification documents for potential misuse later on.

            If all Paxum need the documents for is for Know Your Customer then a watermark stating "For Paxum ID Purposes Only" should not matter. On the other hand, a large format clear unwatermarked image of an ID document would be perfect for ID fraud down the track

            Paxum: Don't expect your customers not to take precautions with valuable documents.
            Hahaha. Nice one. Don't see why they wouldn't accept it like that, unless it was plastered all over your face and your face is hidden
            agentGFY *at* gmail.com

            Comment

            • AdultKing
              Raise Your Weapon
              • Jun 2003
              • 15601

              #7
              Originally posted by ladida
              Hahaha. Nice one. Don't see why they wouldn't accept it like that, unless it was plastered all over your face and your face is hidden
              Light transparent watermark over the document stating "For Paxum ID Verification Only"

              Paxum's reply

              Mr. *redacted*,

              We inform you that we do not accept edited scans/photos of your documents.

              We kindly ask you to submit your Passport one more time, making sure that the uploaded scan/photograph does not contain any watermarks and that all the real margins of the document you submit are clearly visible and not touching the margins of the scan.

              You can check the examples regarding how the scan/photo should look like in Profile Settings >> Identity confirmation.

              Do not hesitate to contact us if you need further assistance.

              Best regards.
              Such a perfect image of original documents is perfect for ID fraud. Fuck that.

              Paxum should take the security of their customer's personal ID documents seriously. If a customer wants to ensure their document will not be re-used then a watermark shouldn't be a problem.

              Of course there is no reason to be suspicious when every Paxum support rep uses Paxum22 or Paxum23 as an identifier, no name or anything. It's a bit rich anonymous reps demanding the handing over of perfect unadulterated scans of ID documents.

              Comment

              • bigluv
                Confirmed User
                • Jul 2008
                • 850

                #8
                Their CSR's are retarded. If they aren't third world dirtfeet then they are the same quality.

                Comment

                • AdultKing
                  Raise Your Weapon
                  • Jun 2003
                  • 15601

                  #9
                  Originally posted by bigluv
                  Their CSR's are retarded. If they aren't third world dirtfeet then they are the same quality.
                  Which makes me even less inclined to send an unwatermarked copy of my documents.

                  Comment

                  • Hermes
                    Confirmed User
                    • Oct 2010
                    • 264

                    #10
                    We inform you that we do not accept edited scans/photos of your documents.
                    If the problem is just the photo editing, technically you could add some kind of watermark there with a piece of transparent foil before taking the photo.
                    The Most extensive list of Paxum affiliate programs -> Paxum Sponsors .net

                    Comment

                    • MrCain
                      Confirmed User
                      • Jun 2006
                      • 3332

                      #11
                      Do Payoneer and redpass accept watermarked scans?
                      Sigmund

                      Comment

                      • Harmon
                        ( ͡ʘ╭͜ʖ╮͡ʘ)
                        • Mar 2004
                        • 20012

                        #12
                        Paxum is a joke.
                        [email protected]

                        Comment

                        • AdultKing
                          Raise Your Weapon
                          • Jun 2003
                          • 15601

                          #13
                          Originally posted by MrCain
                          Do Payoneer and redpass accept watermarked scans?
                          Payoneer do, or at least did when I submitted my docs to them.

                          Comment

                          • KillerK
                            Confirmed User
                            • May 2008
                            • 3406

                            #14
                            Well, strike one for Paxum

                            Comment

                            • Tom_PM
                              Porn Meister
                              • Feb 2005
                              • 16443

                              #15
                              Maybe they can address it after the show. I'm not sure what the deal would be since I never had to do these things with paypal (the only thing I've used). Why does paypal ask for documents?
                              43-922-863 Shut up and play your guitar.

                              Comment

                              • u-Bob
                                there's no $$$ in porn
                                • Jul 2005
                                • 33063

                                #16
                                Originally posted by PR_Tom
                                Maybe they can address it after the show. I'm not sure what the deal would be since I never had to do these things with paypal (the only thing I've used). Why does paypal ask for documents?
                                KYC requirements. Paypal asks for docs once a certain amount of money has gone through your account.

                                Comment

                                • signupdamnit
                                  Confirmed User
                                  • Aug 2007
                                  • 6697

                                  #17
                                  Who are the owners of Paxum and what countries do they live in? Is there a statement or guarantee made anywhere in writing with a remedy for if they use the information supplied for anything but the intended purpose (verification only)?

                                  I imagine soon they will have a complete database of most people in the industry with a lot of home addresses, photo IDs, and government documents. I'd hope they aren't basically free to do with it whatever they please.

                                  You don't like my posts? Put me on ignore or fuck right off. I'll say what I want.

                                  Comment

                                  • Tom_PM
                                    Porn Meister
                                    • Feb 2005
                                    • 16443

                                    #18
                                    Originally posted by u-Bob
                                    KYC requirements. Paypal asks for docs once a certain amount of money has gone through your account.
                                    Oh I didnt know. I've only had a couple of thousand go through mine directly to my bank account. Sure would suck if I need to transfer money and couldnt send them a document.. not sure I have a working scanner. I'll have to read up on what documents they will eventually require.
                                    43-922-863 Shut up and play your guitar.

                                    Comment

                                    • epitome
                                      So Fucking Lame
                                      • Jun 2009
                                      • 12156

                                      #19
                                      Originally posted by signupdamnit
                                      Who are the owners of Paxum and what countries do they live in? Is there a statement or guarantee made anywhere in writing with a remedy for if they use the information supplied for anything but the intended purpose (verification only)?

                                      I imagine soon they will have a complete database of most people in the industry with a lot of home addresses, photo IDs, and government documents. I'd hope they aren't basically free to do with it whatever they please.
                                      The (main?) owner is Octav from Canada, who made his name with a penis pill company. If I recall from when they launched, there were other 'owners' or 'partners' but they refused to disclose who said 'owners,' 'partners,' 'investors,' whatever were.

                                      Totally transparent, nothing to worry about.

                                      Comment

                                      • AdultKing
                                        Raise Your Weapon
                                        • Jun 2003
                                        • 15601

                                        #20
                                        No Paxum response ?

                                        Comment

                                        • Freaky_Akula
                                          Confirmed User
                                          • Oct 2005
                                          • 3670

                                          #21
                                          There is that small Xbiz gathering in Miami. Maybe the Paxum reps are on a plane and not reading GFY.

                                          Comment

                                          • AdultKing
                                            Raise Your Weapon
                                            • Jun 2003
                                            • 15601

                                            #22
                                            Originally posted by Freaky_Akula
                                            There is that small Xbiz gathering in Miami. Maybe the Paxum reps are on a plane and not reading GFY.
                                            Personally I don't give a shit if the second coming is occurring. The rest of the world doesn't stop operating because there's a small XBiz gathering in Miami.

                                            Poor form Paxum, great way to show us all how little you regard your customers.

                                            Comment

                                            • garce
                                              Confirmed User
                                              • Oct 2001
                                              • 7103

                                              #23
                                              Originally posted by PR_Tom
                                              Oh I didnt know. I've only had a couple of thousand go through mine directly to my bank account. Sure would suck if I need to transfer money and couldnt send them a document.. not sure I have a working scanner. I'll have to read up on what documents they will eventually require.
                                              When Epass (yes, I know how well THAT worked out...) cut me off and asked for photo documention, I had a passport picture taken at WalMart and it was stamped, signed, and attached to a letter from my attorney.

                                              My lawyer - as I'm sure yours is - is a notary public; and his stamp and signature are all that is needed to produce an official government photo ID.

                                              It works at more than Epass, too.

                                              I don't even scan this I.D. - I use a webcam to create an unuseable - but perfectly legible - copy of a non-descript, non-threatening, government issued photo ID.

                                              YMMV.

                                              Comment

                                              • asdasd
                                                So Fucking Banned
                                                • Feb 2005
                                                • 1225

                                                #24

                                                Timothy Hortons
                                                Last edited by asdasd; 05-15-2012, 04:24 PM.

                                                Comment

                                                • AdultKing
                                                  Raise Your Weapon
                                                  • Jun 2003
                                                  • 15601

                                                  #25
                                                  Originally posted by garce
                                                  When Epass (yes, I know how well THAT worked out...) cut me off and asked for photo documention, I had a passport picture taken at WalMart and it was stamped, signed, and attached to a letter from my attorney.
                                                  .
                                                  I wonder what happened to the massive store of documentation Epassporte had control over ? All that personal information under the control of that scammer Mallick ? I'd feel real good about that.

                                                  Comment

                                                  • KillerK
                                                    Confirmed User
                                                    • May 2008
                                                    • 3406

                                                    #26
                                                    Originally posted by u-Bob
                                                    KYC requirements. Paypal asks for docs once a certain amount of money has gone through your account.
                                                    This is not true, I've done 50-75k thru my paypal account and never have been asked to prove anything.

                                                    Comment

                                                    • KillerK
                                                      Confirmed User
                                                      • May 2008
                                                      • 3406

                                                      #27
                                                      Originally posted by epitome
                                                      The (main?) owner is Octav from Canada, who made his name with a penis pill company. If I recall from when they launched, there were other 'owners' or 'partners' but they refused to disclose who said 'owners,' 'partners,' 'investors,' whatever were.

                                                      Totally transparent, nothing to worry about.
                                                      What was the penis pill company?

                                                      Comment

                                                      • epitome
                                                        So Fucking Lame
                                                        • Jun 2009
                                                        • 12156

                                                        #28
                                                        Originally posted by KillerK
                                                        What was the penis pill company?
                                                        O.A. Internet / Pills Money

                                                        In their defense, they have been around for a long time.

                                                        Comment

                                                        • AdultKing
                                                          Raise Your Weapon
                                                          • Jun 2003
                                                          • 15601

                                                          #29
                                                          Now Paxum want me to submit an ID with my watermark but to ensure that the watermark doesn't touch any characters or photos on the ID, hence making a watermark pointless because it could easily be shopped out. The point of a watermark is to prevent misuse of the document. This whole thing smells to me.

                                                          Paxum is too difficult to deal with, never had these problems with Paypal or Payoneer.
                                                          Last edited by AdultKing; 05-15-2012, 11:46 PM.

                                                          Comment

                                                          • Chris
                                                            Too lazy to set a custom title
                                                            • May 2003
                                                            • 27880

                                                            #30
                                                            as someone already guessed, Ruth is in Miami, and her schedule is fairly tight. She would have normally answered by now if she wasn't away. the Paxum official channel of communication is and always was the ticketing system.

                                                            back to the original subject, the support team follows strict rules on what is accepted and what is not. they are trained to look at details on the document. If you wish to watermark it, you can do that on a spot that is white. or you can submit a document twice, with the transparent watermarked in different places, ideally in spots where they wouldn't cover parts of the picture, characters or safety features. all we are interested in is being 100% sure that every id in our system is real. Many users watermark the document outside of the borders of the id, and that has not been a problem thus far. Our work has lots to do with sensitive information, and internal access is restricted. We know at all times which employee has answered each ticket and checked each document.

                                                            we are aware of the fact that the tight security is making some people uneasy, but it's part of our way of ensuring that everyone from our users to our banking partners and ourselves are safe. if other companies are willing to take the risk, that is their choice. though some potential clients will choose to use another system, we are convinced that doinghathingsharight is the way to go for us.
                                                            [email protected]

                                                            Comment

                                                            • AdultKing
                                                              Raise Your Weapon
                                                              • Jun 2003
                                                              • 15601

                                                              #31
                                                              Originally posted by Chris
                                                              as someone already guessed, Ruth is in Miami, and her schedule is fairly tight. She would have normally answered by now if she wasn't away. the Paxum official channel of communication is and always was the ticketing system.

                                                              back to the original subject, the support team follows strict rules on what is accepted and what is not. they are trained to look at details on the document. If you wish to watermark it, you can do that on a spot that is white. or you can submit a document twice, with the transparent watermarked in different places, ideally in spots where they wouldn't cover parts of the picture, characters or safety features. all we are interested in is being 100% sure that every id in our system is real. Many users watermark the document outside of the borders of the id, and that has not been a problem thus far. Our work has lots to do with sensitive information, and internal access is restricted. We know at all times which employee has answered each ticket and checked each document.

                                                              we are aware of the fact that the tight security is making some people uneasy, but it's part of our way of ensuring that everyone from our users to our banking partners and ourselves are safe. if other companies are willing to take the risk, that is their choice. though some potential clients will choose to use another system, we are convinced that doinghathingsharight is the way to go for us.
                                                              I've used the ticketing system without satisfaction, hence I have brought the matter to a public forum.

                                                              The watermark I have placed on my ID is transparent, light and does not detract from the image at all. The only effect of the watermark would be to stop copying of the ID. The completely stupid thing about this is that you have accepted this ID before for another account.

                                                              Seeing as your company seems more interested in collecting insecure identity documents than ensuring KYC best practice, I'd like you to provide me a way to withdraw my funds and close both my Paxum accounts.

                                                              By the way, your customer support sucks.
                                                              Last edited by AdultKing; 05-16-2012, 02:47 AM.

                                                              Comment

                                                              • Nissim-Payoneer
                                                                Confirmed User
                                                                • Jan 2012
                                                                • 138

                                                                #32
                                                                Originally posted by MrCain
                                                                Do Payoneer and redpass accept watermarked scans?
                                                                If Payoneer requests ID confirmation, we simply require it to be an official government-issued ID (driver's license, national ID or passport). You can certainly place a watermark on the scan, so long as we are able to confirm that the ID is valid, as the document is used for the sole purpose of confirming your identity and processing your application.

                                                                Comment

                                                                • lagcam
                                                                  Confirmed User
                                                                  • Jul 2007
                                                                  • 2890

                                                                  #33
                                                                  Originally posted by Chris
                                                                  ......... we are aware of the fact that the tight security is making some people uneasy.......
                                                                  One man's "tight security", is another man's "total disregard for safe guarding the identities of your customers".

                                                                  Working Cam site for sale - NOT affiliate.

                                                                  Comment

                                                                  • CyberHustler
                                                                    Masterbaiter
                                                                    • Feb 2006
                                                                    • 28735

                                                                    #34
                                                                    Originally posted by KillerK
                                                                    Well, strike one for Paxum
                                                                    “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

                                                                    Comment

                                                                    • nickutis
                                                                      Confirmed User
                                                                      • Dec 2002
                                                                      • 719

                                                                      #35
                                                                      Originally posted by AdultKing

                                                                      Seeing as your company seems more interested in collecting insecure identity documents than ensuring KYC best practice, I'd like you to provide me a way to withdraw my funds and close both my Paxum accounts.
                                                                      your loss, imho

                                                                      Comment

                                                                      • Konda
                                                                        ...
                                                                        • Apr 2003
                                                                        • 2280

                                                                        #36
                                                                        Don't their staff work from home? What's to stop them from making copies/screenshots when they validate documents and save them locally?

                                                                        Comment

                                                                        • Chris
                                                                          Too lazy to set a custom title
                                                                          • May 2003
                                                                          • 27880

                                                                          #37
                                                                          Originally posted by Konda
                                                                          Don't their staff work from home? What's to stop them from making copies/screenshots when they validate documents and save them locally?
                                                                          The two remote staff being Ruth and myself do not have access to these documents.
                                                                          Last edited by Chris; 05-16-2012, 05:54 AM.
                                                                          [email protected]

                                                                          Comment

                                                                          • AdultKing
                                                                            Raise Your Weapon
                                                                            • Jun 2003
                                                                            • 15601

                                                                            #38
                                                                            Originally posted by Chris
                                                                            The two remote staff being Ruth and myself do not have access to these documents.
                                                                            The ridiculous situation is that Paxum have previously used these exact same documents to verify a business account.

                                                                            In any case, if Paxum won't accept watermarked documents and I am certainly not going to give Paxum (or anyone) unwatermarked documents then perhaps Chris can tell me how to cash out of Paxum and close these accounts.

                                                                            Comment

                                                                            • Tom_PM
                                                                              Porn Meister
                                                                              • Feb 2005
                                                                              • 16443

                                                                              #39
                                                                              I think watermarking it outside the borders is going to be ok. Most government ID's have watermarked paper as well as other possible security features that would not be easily counterfeited even by an expert.
                                                                              43-922-863 Shut up and play your guitar.

                                                                              Comment

                                                                              • smutnut
                                                                                So Fucking Banned
                                                                                • Jul 2007
                                                                                • 5889

                                                                                #40
                                                                                All these companies should really need is your info anyway. It's not like I can't photoshop scam info I want onto a fake id should I so choose. There has to be a better way to verify

                                                                                Comment

                                                                                • Tom_PM
                                                                                  Porn Meister
                                                                                  • Feb 2005
                                                                                  • 16443

                                                                                  #41
                                                                                  Originally posted by smutnut
                                                                                  All these companies should really need is your info anyway. It's not like I can't photoshop scam info I want onto a fake id should I so choose. There has to be a better way to verify
                                                                                  Another perspective is that there's no way someone can photocopy a gov. ID and try to just print it out and pass it off as genuine. With or without a watermark, there's an unknown number of other security features on those things. Photocopying and printing a dollar wont make it usable AS a dollar. Maybe it's not a perfect example, but close.

                                                                                  I mean, I'd personally think it'd be ok to have a light watermark across the whole thing, but if these guys need to work within a set of rules set by someone higher up, then so be it.

                                                                                  Kind of a rock and hard place deal.
                                                                                  43-922-863 Shut up and play your guitar.

                                                                                  Comment

                                                                                  • AdultKing
                                                                                    Raise Your Weapon
                                                                                    • Jun 2003
                                                                                    • 15601

                                                                                    #42
                                                                                    I'm getting really pissed off with the lack of support from Paxum over this issue. All I get from the ticket system are canned emails from obviously unintelligent support staff.

                                                                                    Comment

                                                                                    • NaughtyRob
                                                                                      Two fresh affiliate progs
                                                                                      • Nov 2004
                                                                                      • 29602

                                                                                      #43
                                                                                      I feel your pain. My employer is having an issue of being locked out of his account, he did all that they asked and still locked out. And he had to pay us with Paypal instead yesterday and that sucks ass.
                                                                                      [email protected]
                                                                                      Skype: 17026955414
                                                                                      Vacares Web Hosting - Protect Your Ass with Included Daily Backups

                                                                                      Comment

                                                                                      • u-Bob
                                                                                        there's no $$$ in porn
                                                                                        • Jul 2005
                                                                                        • 33063

                                                                                        #44
                                                                                        Originally posted by KillerK
                                                                                        This is not true, I've done 50-75k thru my paypal account and never have been asked to prove anything.
                                                                                        What country are you in? Receive more than ?750 in a Paypal account as an EU citizen and you will be required to provide docs.

                                                                                        Comment

                                                                                        • MrCain
                                                                                          Confirmed User
                                                                                          • Jun 2006
                                                                                          • 3332

                                                                                          #45
                                                                                          Originally posted by PR_Tom
                                                                                          Another perspective is that there's no way someone can photocopy a gov. ID and try to just print it out and pass it off as genuine.
                                                                                          What if they use the jpeg to open another paxum account or a redpass account in your name?
                                                                                          Sigmund

                                                                                          Comment

                                                                                          • Tom_PM
                                                                                            Porn Meister
                                                                                            • Feb 2005
                                                                                            • 16443

                                                                                            #46
                                                                                            Originally posted by MrCain
                                                                                            What if they use the jpeg to open another paxum account or a redpass account in your name?
                                                                                            Lets say they allowed the watermark, why would that prevent a nefarious person from still opening another account in that name? If they're that much into theivery they surely wouldnt care.
                                                                                            43-922-863 Shut up and play your guitar.

                                                                                            Comment

                                                                                            • Chris
                                                                                              Too lazy to set a custom title
                                                                                              • May 2003
                                                                                              • 27880

                                                                                              #47
                                                                                              Originally posted by AdultKing
                                                                                              I'm getting really pissed off with the lack of support from Paxum over this issue. All I get from the ticket system are canned emails from obviously unintelligent support staff.
                                                                                              If you want email me your ticket # to [email protected] so I can see how support handled you.

                                                                                              I happened to be at a mainstream show yesterday while this was posted and I had been answering you from my phone.

                                                                                              For you to withdraw funds in any method you must verify your account. Simply move your watermark and you will be fine.

                                                                                              If you do not want to do that you can refund the money that was sent to you and accept another payment method.


                                                                                              Chris
                                                                                              [email protected]

                                                                                              Comment

                                                                                              • AdultKing
                                                                                                Raise Your Weapon
                                                                                                • Jun 2003
                                                                                                • 15601

                                                                                                #48
                                                                                                Originally posted by Chris
                                                                                                If you want email me your ticket # to [email protected] so I can see how support handled you.

                                                                                                I happened to be at a mainstream show yesterday while this was posted and I had been answering you from my phone.

                                                                                                For you to withdraw funds in any method you must verify your account. Simply move your watermark and you will be fine.

                                                                                                If you do not want to do that you can refund the money that was sent to you and accept another payment method.


                                                                                                Chris
                                                                                                Why do I need to be verified twice ? You've accepted this ID to verify a business account over one year ago, you need something different now ?

                                                                                                Complete and utter bullshit. For the record, I've sent two different images of the passport, neither is acceptable.

                                                                                                I'm not going to play pass the parcel with the small amount of funds that are in the account, I've already wasted enough time on this crap. I'll go down another path to ensure that my point is made

                                                                                                Comment

                                                                                                • rico suave
                                                                                                  Confirmed User
                                                                                                  • Nov 2011
                                                                                                  • 109

                                                                                                  #49
                                                                                                  With a clear scan of a passport it would be possible to open merchant accounts.... Assuming that someone would ever have a need for multiple merchant accounts.

                                                                                                  Comment

                                                                                                  • alias
                                                                                                    aliasx
                                                                                                    • Apr 2001
                                                                                                    • 19010

                                                                                                    #50
                                                                                                    If you can't trust dick pill slingers, who can you trust?
                                                                                                    https://porncorporation.com

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