Late ACH from Zombaio

money in motion

Nope. This shit is beyond ridiculous...

This has been on on-going problem with them. It's been start & stop. A few months would go by where the checks are all on-time, then all of the sudden, for not reason out of the blue, one is late a few days or a week. Or two or three weeks. And then maybe another month goes by fine, but then it's again. Like my partner (vdbucks) said, it's really been this way since a few years ago around Xmas.

I'm sorry, but any biller that seemingly has regular problems figuring out how to get me MY money on-time is highly suspect. That is why we have all but switched them completely off in our billing cascades in NATS.

Fortunately, we also have CCBill, Epoch, Verotel & Netbilling, and guess what, NONE OF THEM HAVE EVER MISSED A PAYMENT. That should say all that needs to be said.

I feel for the people who only have Zombaio and I highly recommend you obtain at least one other biller if you can.

Not only are all of these delayed payouts a troubling sign, but also the lack of any concrete answers from them as to why it keeps on happening again and again.

They are consistently inconsistent. I have zero confidence that we will receive our money on time from them, and I will not be shocked if there comes a day when they've gone "full Chris Mallick" on us all. (never go Full Chris Mallick if you're a biller)

You get what you pay for.

take it easy guys, try and be more appreciative of the fact that you even have an account with zombaio to process sales...

They are a solid company with solid people from top to bottom who would never misrepresent your payout delays.

So what if the motion of the monies gets delayed or swift corrupted from the timeout signal sent to the satellite server that had been disrupted by x class solar flare and caused a breach in the firewall for the datalink upload stream....happens sometimes...chillax

be glad its only money that you are waiting for and not something more serious like an organ transplant...

I think verotel, ccbill,netbilling...have a policy of holding the excuses and passing the monies... it's only when you *pass* the excuses, and *hold* the monies ...when you find yourself in this kind of "predictablement"

I'm curious.

Those of you that mention switching to RedPass, do you not foresee similar troubles?

Still no payout

calling them as soon as they open, dont really want an explanation just a solution. i'm sure they have the ability to push few buttons and send a wire out same day if its just a problem with their ACH provider

That is a good point. It's strange sometimes how people fail to use a little common sense.

Anyone get an update on what's going on and when we'll get paid?

hope they didn't invest in a zombie movie starring scott baio.

What's even more curious is how they haven't bothered coming here to give us a generic "we're sorry, we don't know why" response...

Let's sum it all up...

1. Last weeks payment hasn't arrived.
2. Contacting Zombaio support literally only gets you "we're sorry, we don't know why" types of responses.
3. No damage control whatsoever on the public forum.

Funds in motion?

live chat support told me 3 of my ACHs are on the way and just being sent/resent today due to some mixup with the people that send out their ACHs. the money should arrive tommorow morning at the latest. i'm holding them to this

Good to hear. Thanks for the update!

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Just contact Marie Von Backhoff the accountant manager at Samport Payment Services AB she should have answers ;)

+46 (0)8 40015400

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