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I remember years back having a problem and the support was so bad I stopped paying them, I asked to cancel the account with no response.
6 months later they noticed and sent me a nasty email.... |
There is no support with webair virtual - they take fucking days to read the ticket for fucks sake.
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LOL webair its a joke hahaha :1orglaugh
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So many trolls here with fake nicks :Oh crap
Been with webair long time and no problems, but maybe I'm lucky. |
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Tried webair a few times, every time was the worst hosting experience I've ever had.
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We have also had many issues with them for a long while. In the end we got a servermove from BSD to Linux and our issues disappeared mostly. Took a few years though;-)
We always stayed hoping it would get better. Lately i notice the more experienced guys on live chat seem to be replaced with 'other' techs. Probably good, but not good enough for my issues as i only contact them when its over my head, which unfortunately means mostly over their LP rep's head also. We've had being down for hours, mysql issues, billing errors, email problems and whatnot. In the end it was always taken care of, but moving servers isn't everything either, which kept us there too. Reading this isn't comfortable. |
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Did you have a bad experience with webair in the past? or you just don't like them because other gfy members had issues in the past? thanks for the input |
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I emailed Reflected 3 days ago (Sat, Apr 7, 2012) for a quote, still no reply, not off to a good start really...:1orglaugh:1orglaugh
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Apr 7 Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. Ticket ID: FUF-390-19656 Subject: VPS Department: Sales Status: Open Kind regards, Reflected Networks, Inc. |
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m3server and Amerinoc both offer decent VPS's.
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A year ago I thought I would test Webair out so I signed up for a virtual account. Took them almost a week to setup the account and when they did I was assigned IP's that were blacklisted. Their support totally sucks and I would avoid them like the plague.
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