Members can't play mobile video formats in members area - help

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  • Mutt
    Too lazy to set a custom title
    • Sep 2002
    • 34431
    #1

    Members can't play mobile video formats in members area - help

    I have two video formats for mobile devices in a members area - .m4v and .3gp - lately i've had a few members say they can't play those video files on their iphone or ipad.

    when i play those same files placed outside the members area they do play on iphones/ipads.

    inside the members area there is a Flash/SWF menu in the header - is the SWF on the pages the mobile format videos are linked from the problem?

    this didn't seem to be a problem with earlier versions of iphone.

    thanks
    I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!
    Tags: None
    • ottopottomouse
      She is ugly, bad luck.
      • Jan 2010
      • 13177
      #2
      My phone spazzes up if there is two videos on the page to choose from.
      ↑ see post ↑
      13101

        Comment

        • sambucas
          Confirmed User
          • Feb 2010
          • 371
          #3
          Originally posted by Mutt
          I have two video formats for mobile devices in a members area - .m4v and .3gp - lately i've had a few members say they can't play those video files on their iphone or ipad.

          when i play those same files placed outside the members area they do play on iphones/ipads.

          inside the members area there is a Flash/SWF menu in the header - is the SWF on the pages the mobile format videos are linked from the problem?

          this didn't seem to be a problem with earlier versions of iphone.

          thanks
          Well, iOS devices can't play Flash/SWF by default so this might well be the problem.

            Comment

            • Fletch XXX
              GFY HALL OF FAME DAMMIT!!!
              • Jan 2002
              • 60840
              #4
              whoever put flash in your mobile design should give you refund. ;)

              Want an Android App for your tube, membership, or free site?

              Need banners or promo material? Hit us up (ICQ Fletch: 148841377) or email me fletchxxx at gmail.com - recent work - About me

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                • DVTimes
                  xxx
                  • Jun 2003
                  • 31658
                  #5
                  If I was you, do the mobile version pure basic.

                  I mean as basic as you can.

                  For vids just do a simple download link.

                  Thats it.

                  Not even any grafics.

                  No saple thumbs.

                  Just text with a link to download.
                  XXX

                    Comment

                    • AJHall
                      Confirmed User
                      • Nov 2002
                      • 1306
                      #6
                      Originally posted by Mutt
                      when i play those same files placed outside the members area they do play on iphones/ipads.
                      Sounds like it might be an issue with your authentication setup and mobile devices.
                      Owner, Elevated X - The 4 Time Award Winning Adult CMS Software Company Used by More Than 2000 Adult Sites.

                        Comment

                        • Shoehorn!
                          Die With Your Boots On
                          • Oct 2003
                          • 22872
                          #7
                          Make your videos .mp4.

                            Comment

                            • candyflip
                              Carpe Visio
                              • Jul 2002
                              • 43069
                              #8
                              Originally posted by Shoehorn!
                              Make your videos .mp4.
                              What he said.

                              Spend you some brain.
                              Email Me

                                Comment

                                • Mutt
                                  Too lazy to set a custom title
                                  • Sep 2002
                                  • 34431
                                  #9
                                  Originally posted by AJHall
                                  Sounds like it might be an issue with your authentication setup and mobile devices.
                                  just a standard htaccess protected members area - the video files aren't stored in the members area, they are in a folder under my CMS directory.

                                  i'll try replacing the Flash menu and see if that fixes things.

                                  in future i'll stick to MP4's which can be played by all mobile devices.
                                  I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                                    Comment

                                    • raymor
                                      Confirmed User
                                      • Oct 2002
                                      • 3745
                                      #10
                                      Are you linking directly to the files or trying to stream them? The iphone does something funky with 206 partials when it tries to stream. I'm still working on exactly what it's doing.
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