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-   -   Zombaio... very shady move (https://gfy.com/showthread.php?t=1055616)

Barefootsies 01-31-2012 08:51 AM

Fiddy beers to cry in.

:pimp

Quote:

Originally Posted by vdbucks (Post 18723183)
Which means there is absolutely no need to go junking up our entire site with unecessary info.

You will DO exactly what your merchant bank/payment processor overlords tell you to do, or you will not process with them. It is pretty simple, and you are not going to get them to change their policy. Just as you are not going to get CCB to drop the VISA $750.00 fee.

If you do not like it, do not use them.

:2 cents:

vdbucks 01-31-2012 08:52 AM

Quote:

Originally Posted by Barefootsies (Post 18723187)
Really? Well I used to get gasoline for less than a dollar. Perhaps I should tell them that I am 'grandfathered in' next time I need to fill up.

Oh wait, next time I get a disclaimer from my credit card company telling me they are adding a new fee, or raising my interest rate, I should tell them someone on GFY says I am 'grandfathered in' and they can'd do that.

You should learn to read and find better analogies that are actually comparable to the original statement.



Quote:

Originally Posted by Barefootsies (Post 18723187)
You do know that Zombaio is not a U.S. based company right? That there are different rules, and fees, for different regions when it comes to VISA and MC? That they can different from the U.S. region versus the Europe region right hoss?

:upsidedow

Go back and read man... I've said it a dozen times.. Zombaio says it's a requirement by mastercard. They even linked to Mastercards requirement document.. and in said document there is no such requirement.

Barefootsies 01-31-2012 08:53 AM

Quote:

Originally Posted by vdbucks (Post 18723199)
Zombaio says it's a requirement by mastercard. They even linked to Mastercards requirement document.. and in said document there is no such requirement.

I've said it a dozen times. Learn to read champ.

If you do not like it, do not use them.

:2 cents:

vdbucks 01-31-2012 08:54 AM

Quote:

Originally Posted by Barefootsies (Post 18723193)
Fiddy beers to cry in.

:pimp



You will DO exactly what your merchant bank/payment processor overlords tell you to do, or you will not process with them. It is pretty simple, and you are not going to get them to change their policy. Just as you are not going to get CCB to drop the VISA $750.00 fee.

If you do not like it, do not use them.

:2 cents:

If they don't approve our site as it stands then you are certainly right, we will not process through them because it's not an actual requirement and therefore will will not junk up our pages with it.

Barefootsies 01-31-2012 08:56 AM

Quote:

Originally Posted by vdbucks (Post 18723203)
If they don't approve our site as it stands then you are certainly right


Fletch XXX 01-31-2012 08:56 AM

if a company you use service for lies about terms..... who can you believe?

vdbucks 01-31-2012 08:56 AM

And the ccbill fee has been there for as long as we've been in business and probably a lot longer.. It's not some fictional thing they added overnight then blamed on visa when visa doesn't actually require it...

Barefootsies 01-31-2012 08:57 AM

Quote:

Originally Posted by vdbucks (Post 18723213)
And the ccbill fee has been there for as long as we've been in business and probably a lot longer.. It's not some fictional thing they added overnight then blamed on visa when visa doesn't actually require it...

...and yet Verotel's VISA fee is $1500.00 (last checked) instead of $750.00.

:helpme

I guess I should make a thread on GFY calling them 'scammers', and go on a witch hunt.

:2 cents:

vdbucks 01-31-2012 09:01 AM

Quote:

Originally Posted by Barefootsies (Post 18723216)
...and yet Verotel's VISA fee is $1500.00 (last checked) instead of $750.00.

:helpme

I guess I should make a thread on GFY calling them 'scammers', and go on a witch hunt.

:2 cents:

Pretty sure verotel's fee was only $750 as well when we opened our account with them...

Dirty F 01-31-2012 09:01 AM

Quote:

Originally Posted by Barefootsies (Post 18723142)
That is a little too complicated for the princess.

He would much rather make a gideongallery Federal case out of it.

:2 cents:


:1orglaugh

Paul Markham 01-31-2012 09:13 AM

Quote:

Originally Posted by Barefootsies (Post 18723134)
Follow Zombaio's rules and requirements, or do not process with them.

It seems pretty much common sense to anyone but yourself.

:2 cents:

That seems to be the most sensible thing to do. Then again when did sense ever stop a silly thread.

VD, their ball, their racket, their court. their rules. Or go find another place you like better.

In a nutshell they can tell you to film yourself standing on your head whistling the Star Spangle Banner to continue with them. You go to the corner or go find another processor. Extreme example as that song is crap. :1orglaugh

raymor 01-31-2012 09:14 AM

Quote:

So I emailed Michael O regarding this issue and we're basically told that we have to have their code displayed, or pay $1,000/year for MC and $750/year for Visa.
Hmm, those numbers look suspiciously like ISPS registration fees introduced in 2002. It sounds like they'll pay the registration fees for you if you promote them on your main pages. Michael O couldn't just come out and say that from the beginning because, well, it's Michael O. Tell him you're choosing the option of paying the fee and the money is in motion.

Michael O 01-31-2012 09:14 AM

I just added a "new" site to my Zomabios account and were asjed to add this code to the index and join page:
Code:

"></script><!--End

<!--Start Zombaio Code--><script src="https://secure.zombaio.com/External/loc-scr/?62802930wa05a13498128cdea6a065a64c7c58256"></script><!--End Zombaio Code-->
</font>


vdbucks 01-31-2012 09:17 AM

Quote:

Originally Posted by Michael O (Post 18723243)
I just added a "new" site to my Zomabios account and were asjed to add this code to the index and join page:
Code:

"></script><!--End

<!--Start Zombaio Code--><script src="https://secure.zombaio.com/External/loc-scr/?62802930wa05a13498128cdea6a065a64c7c58256"></script><!--End Zombaio Code-->
</font>


You fail as horribly at sarcasm as you did at epassporte...

alextokyo 01-31-2012 09:21 AM

Quote:

Originally Posted by DarkJedi (Post 18723014)
Then don't use the service, fucktard.

Yuo setting up you own merchant and gateway, you fucking pinoy monkey.

Fucking TOLD. :thumbsup

Barefootsies 01-31-2012 09:26 AM

Quote:

Originally Posted by vdbucks (Post 18723221)
Pretty sure verotel's fee was only $750 as well when we opened our account with them...

That doesn't matter.

CCB's is $750.00 and Verotel's is higher by double. I should make a thread on GFY calling them 'scammers' and claiming 'shady business practices', citing there is no justification for this when I pay no fee at Zombaio, and cheaper at CCB.

I can even throw in a unknown CCB representative quote for good measure. :winkwink:

vdbucks 01-31-2012 09:28 AM

Quote:

Originally Posted by alextokyo (Post 18723260)
Fucking TOLD. :thumbsup

Except, I'm not filipino... and he can't spell.

vdbucks 01-31-2012 09:31 AM

Quote:

Originally Posted by Barefootsies (Post 18723269)
That doesn't matter.

CCB's is $750.00 and Verotel's is higher by double. I should make a thread on GFY calling them 'scammers' and claiming 'shady business practices', citing there is no justification for this when I pay no fee at Zombaio, and cheaper at CCB.

I can even throw in a unknown CCB representative quote for good measure. :winkwink:

We paid the same fee for verotel as we did ccbill.. so whatever point you're trying to make is irrelevant. And I'm pretty sure we don't pay a yearly fee to verotel like we do ccbill. I could be mistaken but I doubt it...

And anyone can get on with ccbill's live chat to very what I said they told me.. it's not like I used an unknown entity that cannot be contacted to make said statement.

DWB 01-31-2012 09:34 AM

Most sites just list all the billers on the same page. Even the biggest most profitable sites do this, so it can't be all bad. It may look like shit but if you bury it deep enough in your footer no one will see it. You can also change the colors of the text to somewhat hide any unwanted text, just a shade lighter so it's there but you don't see it unless you're looking for it.

I gave up trying to understand 3rd party biller rules, as none of them ever made sense and what would would say is a rule from Visa or Master Card is not a rule for another processor. The rules change depending on what biller you're with and they always point the finger to Visa or Master Card.

That said, Zombaio sets you up as a pseudo Euro company. This is how you avoid the Visa fee. They have Euro MC & V rules to go by and not the same American rules the other billers do. So that could be the issue with why one makes you do it and another doesn't. But like I said before, I've found most billers to have rules that others don't, so who knows.

vdbucks 01-31-2012 09:36 AM

Not to mention, people have complained about the ccbill fee for ages.. it and the % they take actually is upwards of criminal.. but it doesn't change because people accept it.. And they mostly accept it because ccbill is one of if not the most reliable processor out there.

Zombaio used to offer a good thing.. lower fees, no visa fee )which they'll be changing soon if they haven't already)... bu then came the clause that if they're not your primary processor the trans % goes up.. then the whol fiasco of xmas 2010 with their "corrupt swift code" and all of the late payouts over the past year since... and now having to have their logo plastered all over your site... They'll never reach the level of trust that ccbill has maintained for ages... even with their almost criminal rates...

Barefootsies 01-31-2012 09:38 AM

Quote:

Originally Posted by vdbucks (Post 18723283)
so whatever point you're trying to make is irrelevant.

Really?

I thought the point of your whole thread was to smear Zombaio/processing companies, and call them 'shady' and 'scammers' when they have policies you do not agree with. Furthermore, backed up with irrefutable evidence by some worker bee on a live chat window from one of their competitors.

I don't know... but I frankly think your position is a mix of overreacting and unrealistic expectations. Based on the facts (or lack thereof) in this thread, Zombaio is far from 'shady' or 'scammer' just because you do not like their policies and are trying to make a federal case out of it. If you do not like their policy, then do not use them and stop crying.

Now, if you're done whining, bend over, spread your cheeks, and take it like a man.

:2 cents:

Sharky 01-31-2012 09:39 AM

I don't really see the issue here either. I understand your point of not wanting to confuse the surfer, but plenty of membership sites offer support links to multiple processors all over their sites. I have never run into an issue where a user has complained of being confused about which biller they are using.

We have support links to Epoch, CCbill and WTS on our websites. We mention all of their names and the billers seem happy for it. Our customers are smart enough to know they can either cancel with the biller information included in their signup email, or they can contact our customer support and we can direct them to the proper biller or cancel the membership for them.

You make a valid point, but not one that should keep you awake at night. You mentioned they require you to put the code on your site or pay the Registration fee. You also mentioned that you have a good processing relationship with them, which means there is value in you continuing to do business with them. I highly doubt their link will cost you $1000 in lost business over the life of your processing account with them.

SlammedMedia 01-31-2012 09:41 AM

Quote:

Originally Posted by lagcam (Post 18723017)
You repeatedly bash Zombaio and then want to process a new site with them?

Contradict yourself much?

have to argee ... :2 cents:

Barefootsies 01-31-2012 09:44 AM

Quote:

Originally Posted by vdbucks (Post 18723304)
Zombaio used to offer a good thing.. lower fees, no visa fee )which they'll be changing soon if they haven't already)... bu then came the clause that if they're not your primary processor the trans % goes up.. then the whol fiasco of xmas 2010 with their "corrupt swift code" and all of the late payouts over the past year since... and now having to have their logo plastered all over your site... They'll never reach the level of trust that ccbill has maintained for ages... even with their almost criminal rates...

Bad shit happens to everyone at some point or another.

It doesn't matter if you are a single site owner, clip store, affiliate program, payment processor, web hosting company, content producer or whatever. Ten plus years of GFY existence and threads on this forum, I bet you can find a thread on just about any one of these topics and most companies. Hiccups happen.

:2 cents:

SlammedMedia 01-31-2012 09:45 AM

Quote:

Originally Posted by vdbucks (Post 18723114)
We actually hate coming to gfy to make these types of posts.. but as has been proven time and time and time again.. it seems the only way to ever actually get anything taken care of.


Seems like Zombaio is really paying attention :winkwink:

alextokyo 01-31-2012 09:45 AM

Quote:

Originally Posted by vdbucks (Post 18723276)
Except, I'm not filipino... and he can't spell.

True, but calm the fuck down and you'll see the lighter side of things.

Ever tried Xanax cuz? That shit really works, you don't have to be fucked in the head to see benefits. :thumbsup

Fuck Zombaio and their stupid fucking name, sounds like some Italian sportswear brand. :1orglaugh

Sharky 01-31-2012 09:47 AM

Quote:

Originally Posted by vdbucks (Post 18723304)
Not to mention, people have complained about the ccbill fee for ages.. it and the % they take actually is upwards of criminal.. but it doesn't change because people accept it.. And they mostly accept it because ccbill is one of if not the most reliable processor out there.

Zombaio used to offer a good thing.. lower fees, no visa fee )which they'll be changing soon if they haven't already)... bu then came the clause that if they're not your primary processor the trans % goes up.. then the whol fiasco of xmas 2010 with their "corrupt swift code" and all of the late payouts over the past year since... and now having to have their logo plastered all over your site... They'll never reach the level of trust that ccbill has maintained for ages... even with their almost criminal rates...

I don't process with Zombaio or have any other relationship to them, but I can say that it's clear you ave not been in the business very long. EVERY biller has had growing pains, CCbill included. There was a time when I and many others would not sign up to any affiliate program that used CCbill. Epoch has had problems in the past as well. I'm not saying Zombaio is good or bad, but you can't judge them based on their growing pains. From what I understand everyone has been paid from the issues you mentioned. Noone truly knows how any biller is doing financially until its too late. I'm glad I didn't give up on Epoch or CCbill, as they have both recovered to become the leaders in their Industry.

alextokyo 01-31-2012 09:53 AM

Quote:

Originally Posted by Sharky (Post 18723320)
...

Every time I see your nickname, I think of that guy that used to post here a few years back as Cleo the Pirate (or whatever the fuck it was) with the tagline "sharky farts".

Then I see your nickname and avatar and I don't know... it must be that fucking bleached grin or something, because all I can think of is, "that's the EXACT look of a guy who just dropped a huge eggy & fishy fart in a tight closed space". :1orglaugh

vdbucks 01-31-2012 09:57 AM

Quote:

Originally Posted by Sharky (Post 18723344)
I don't process with Zombaio or have any other relationship to them, but I can say that it's clear you ave not been in the business very long. EVERY biller has had growing pains, CCbill included. There was a time when I and many others would not sign up to any affiliate program that used CCbill. Epoch has had problems in the past as well. I'm not saying Zombaio is good or bad, but you can't judge them based on their growing pains. From what I understand everyone has been paid from the issues you mentioned. Noone truly knows how any biller is doing financially until its too late. I'm glad I didn't give up on Epoch or CCbill, as they have both recovered to become the leaders in their Industry.

We've been running our site since 2006... We started out as ccbill only, then in Oct 2009 we changed our program drastically and switched to nats with multiple processors... one of them being zombaio... back when very few people would even touch them, we did.. and up until xmas 2010 we've had nothing but good things to say about them, recommended them to people we talked to, etc.

But as of xmas 2010 they have steadily gone downhill. And regardless of whether or not everyone eventually got paid.. we had no real answers every single time it has happened... all we ever got was akin to epassporte's "funds in motion" line. Yes, we eventually get paid every time but it's inconsistent.. sometimes a few days, others times upwards of a month.

Barefootsies 01-31-2012 10:04 AM

Quote:

Originally Posted by vdbucks (Post 18723365)
But as of xmas 2010 they have steadily gone downhill.

You mean for that 'whole month' they have been in a tailspin?

:helpme :helpme :helpme

Quote:

everyone eventually got paid..
Quote:

Yes, we eventually get paid every time
Oh I see. Everyone was paid.

vdbucks 01-31-2012 10:11 AM

Quote:

Originally Posted by Barefootsies (Post 18723390)
You mean for that 'whole month' they have been in a tailspin?

:helpme :helpme :helpme

You might need to brush up on your history of the past year... it started on xmas 2010. Since then there have been numerous late payments with nothing but excuses.. then there was the pretty big fuck up with the rebills, then switching banks for ACH payouts causing more delayed payouts... then the addition of the 10% reserve so they could fund redpass...

Quote:

Originally Posted by Barefootsies (Post 18723390)
Oh I see. Everyone was paid.

Yeah, and epassporte account holders are finally starting to get paid from the looks of it... does that mean you're going to run back to them if they re-open for business?

Due 01-31-2012 10:13 AM

Quote:

Originally Posted by vdbucks (Post 18723010)
Netbilling does not. And again, segpay and vendo are not "all billers". They're not even major billers.

Isn't Netbilling a gateway ? Didn't know they where an actual billing company

ruff 01-31-2012 10:15 AM

Quote:

Originally Posted by Michael O (Post 18723176)
I am sorry but what MC and Visa wants, they get. Do a search here on Visa and MasterCard. We do everything by the book and if MC wants some information on your index page & join page then we have to do it. I am sorry but we won't cut corners, we are here to provide a cheap good solution.


If it is only required for the index and join page, why was I told to place it on every single page in my tour? Because I did not like that and did not think it was necessary or required and now I find out I was correct according to you. I decided not to use Zombaio so it has become a moot point. I don't like being treated like I don't know what I'm doing so I vote with my feet.

vdbucks 01-31-2012 10:16 AM

Quote:

Originally Posted by Due (Post 18723407)
Isn't Netbilling a gateway ? Didn't know they where an actual billing company

They aren't, but they still have certain requirements... like we had to remove a 4 site banner becuase one of those 4 sites' tour was closed down... And we have to have certain lines on our join form just the same...

Barefootsies 01-31-2012 10:16 AM

Quote:

Originally Posted by vdbucks (Post 18723404)
You might need to brush up on your history of the past year... it started on xmas 2010.

I still run some sales through Zombaio, as well as Verotel, and my own merchant account. I am perfectly aware of the timeline of events in that regard. I also own a calendar.

Quote:

Originally Posted by vdbucks (Post 18723404)
Yeah, and epassporte account holders are finally starting to get paid from the looks of it... does that mean you're going to run back to them if they re-open for business?

I had a epass card, rarely used it. Hence did not lose much when the crash came. I do not have Paxum, or any of those other cards currently available. I guess no matter who the company is or was, I simply had little use for those things. I can handle most business via PP, ACH, or bank wires if need be.

:2 cents:

Barefootsies 01-31-2012 10:17 AM

Quote:

Originally Posted by ruff (Post 18723415)
I don't like being treated like I don't know what I'm doing so I vote with my feet.

Now here is a businessman.

:thumbsup :thumbsup

vdbucks 01-31-2012 10:20 AM

Quote:

Originally Posted by Barefootsies (Post 18723418)
I had a epass card, rarely used it. Hence did not lose much when the crash came. I do not have Paxum, or any of those other cards currently available. I guess no matter who the company is or was, I simply had little use for those things. I can handle most business via PP, ACH, or bank wires if need be.

You answered the question with irrelevant info.. the question was... would you use epassporte again if they re-opened for business now that they've apparently started paying people?

The answer is obviously no, and as such, your point that everyone did eventually get their money from zombaio is moot... because you're trying to play it off as if being paid late and not knowing when that late will actually be because they do their best to be as vague with their answers as possible isn't a problem...

Barefootsies 01-31-2012 10:21 AM

Quote:

Originally Posted by vdbucks (Post 18723431)
your point that everyone did eventually get their money from zombaio is moot... because you're trying to play it off as if being paid late and not knowing when that late will actually be because they do their best to be as vague with their answers as possible isn't a problem...

Incorrect. I am saying stop living paycheck to paycheck. You had your money within a mo..

:2 cents:

vdbucks 01-31-2012 10:28 AM

Quote:

Originally Posted by Barefootsies (Post 18723435)
Incorrect. I am saying stop living paycheck to paycheck. You had your month within a mo..

:2 cents:

Ahh yes, the make yourself sound like a baller line...

Fact is, it is our money. Point blank. And getting it late is a problem, regardless of whether we need it right then or not.

NewNick 01-31-2012 10:37 AM

if I ran Zombaio I would close your account for bringing our name into disrepute.

Wonder how your rebills would work out then ?

You cannot publicly call a billing company shady because they want you to adhere to their published terms and conditions.

vdbucks 01-31-2012 10:39 AM

Quote:

Originally Posted by NewNick (Post 18723469)
if I ran Zombaio I would close your account for bringing our name into disrepute.

Wonder how your rebels would work out then ?

You cannot publicly call a billing company shady because they want you to adhere to their published terms and conditions.

It's probably a good thing you don't run any businesses then because if you closed client accounts for complaining about policies that don't exists, you'd be out of business...

vdbucks 01-31-2012 10:42 AM

And there's a reason we split our sales up between companies... because you never know when you're going to get hit by the next iBill or epass...

Barefootsies 01-31-2012 10:46 AM

Quote:

Originally Posted by vdbucks (Post 18723450)
Ahh yes, the make yourself sound like a baller

It has nothing to do with being a baller or not.

It has to do with managing your money. You should know this if you have been in this business prior to 2008 when the credit crunch hit. Diversity if key, and having your 'reserve' is also key so you are not scrambling.

Anyone (as you admitted) who's been through 2008 + EPASS should know better.
:2 cents:

vdbucks 01-31-2012 10:52 AM

Quote:

Originally Posted by Barefootsies (Post 18723492)
It has nothing to do with being a baller or not.

It has to do with managing your money. You should know this if you have been in this business prior to 2008 when the credit crunch hit. Diversity if key, and having your 'reserve' is also key so you are not scrambling.

Anyone (as you admitted) who's been through 2008 + EPASS should know better.
:2 cents:

We manage our money just fine.. so again your point is irrelevant. It is our money and it doesn't matter if we need it right then or not. It's simply unacceptable. And we are as diversified as we can be... 4 different processors and netbilling... but again, this is beside the point because it is our money. And knowing where our money is is simply good business practice. Demanding our money arrive on time is good business practice.

JFK 01-31-2012 10:52 AM

Quote:

Originally Posted by JohnnyClips (Post 18723471)
OMG would the OP like some cheese with that WIIIIIIIIINNNNEEEE?

What kind of WIIIIIIIIINNNNEEEE ? :winkwink:

Barefootsies 01-31-2012 10:53 AM

Quote:

Originally Posted by vdbucks (Post 18723506)
We manage our money just fine..

Good to hear.

Now..... go buy yourself a beer in private, and cry about Zombaio and their policies. Once you have completed that task, you then lube up your crack, bend over, spread your cheeks, and take it like a man. Without the whining mind you. Or you can simply make a personal business decision to no longer use them, and move along with your life. Either one will solve your problem.

:2 cents:

NetHorse 01-31-2012 10:57 AM

Go process elsewhere then.

Zombaio has been good to me. They have excellent rates, payment options and a great interface. They're far from "shady" because they have a simple requirement before approving your site.

Barefootsies 01-31-2012 11:02 AM

Quote:

Originally Posted by NetHorse (Post 18723516)
They're far from "shady" because they have a simple requirement before approving your site.

Exactly. :thumbsup

I do not have a problem with the O.P.. I have a problem with people i general who make threads like this over some minor bullshit and smear companies calling them 'scammers', 'shady', whatever.

A "scammer" has malicious intent to rip someone off. I fail to see the malice.

Zombaio are far from shady or a scammer just because of some accident that happens, there is a payment delay, or they have policies you do not like. If you do not like their policies, do not use them. That hardly makes them shady/scammer.

:2 cents:

Barefootsies 01-31-2012 11:03 AM

Quote:

Originally Posted by JFK (Post 18723507)
What kind of WIIIIIIIIINNNNEEEE ?

:winkwink:

Barefootsies 01-31-2012 11:04 AM

A hundie whiners. Zombaio is a big meanie.

:pimp


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