Originally Posted by signupdamnit (Post 18681168)

I'll gladly send that information to Paxum......when all their owners send me a copy of their Driver's Licenses and Proof of Address too. :upsidedow Who even owns Paxum anyway? What's his or her name?

When I open a bank account all they ask for is my Driver's License, some basic info, and my tax ID/SSN. They then run a few checks. I've never had to provide utility bills and the like.

Further I know it's standard but how is this information going to be used and retained exactly? My bank doesn't retain a copy of my DL they write down the number and verify it. In the privacy policy I see "We may also disclose non public personal information about you as permitted by law." which as I understand it means you reserve the right to disclose the information to whomever you wish as long as you can legally get away with it. Is this correct? If so that seems pretty disturbing to me.

Originally Posted by JoseSanchez (Post 18681228)

Sorry for not replying earlier, I had to work. :)

I know about KYC and I know that Redpass and Payoneer are also from Choice, so they should all have similar procedures. I can afford the extra money to get it notorized, but in this day and age, spending SO much money for something that should be able to be checked easily shouldn't have to happen. Just because I CAN spend it, doesn't mean I have to.

The language is Russian. This isn't about some weird foreign characters, and there's nothing fishy about me or my business (or I would have just Photoshopped something together and that's it anyway). I happily sent them my ID AND driver's license AND passport - you can't say I didn't try. They probaly each have different pics, too, so it's not like I photoshopped that together.

Not that I know XXXUpdate from Adam but s/he said they ended up approving his without it, too. I am not asking to share personal info here on the forum, I have no problem saying what IDs I shared (I am not posting them here) and I was just asking how we can "find a solution" that Chris suggested if he already said they won't bend the rules. I get it - don't bend them, but don't say we can find a solution, unless they are willing to pay to get them translated.

I didn't mean to say English before, I meant to say latin letters. I just happen to have been relocated to a country where everything is in Russian. I'm all for rules and regulations, it sorta makes me feel safer in this world of ours where everyone was burned by epass, but I think there's a limit to what you can expect from someone.

I will try the others and see if they request it too. They work with Choice too and also follow the KYC procedures (according to what their reps and sites say), so they will probably ask for the same if that's really a requirement. They all say they were recently audited so if they needed this, they would request it too.

Originally Posted by femdomdestiny (Post 18680782)

I can't remember having this problem and I have cyrlic letter in address.

Originally Posted by Chris (Post 18681285)

These regulations have been placed on us by our bank. We play by the rules so we do not put anyones money at risk .

The owner of Paxum ( Octav ) is at the XBiz show right now - let me know if you would like to set up a meeting.




I'd still like to invite you to email me your account name to [email protected] - we have plently of russian webmasters so im positive I can get you sorted. If you dont want to email me just post your email from your paxum account here.

Originally Posted by signupdamnit (Post 18681221)

Yes. I also have access to their financial statements. But they didn't retain a copy of my IDs anyway and they aren't basically stating "We reserve the right to do whatever we can legally get away with in regards to your personal information". So it's all moot.

At minimum they need to change their privacy policy and put in a specific clause about how these documents will be used (sole purpose for verification), how they will be retained and they need to better limit their right to subsequent use. That is if they want me to send them any documents. I also want the name of the person who owns Paxum at least!

Originally Posted by JoseSanchez (Post 18681318)

I will email you later. But what do you do if it's in Japanese or Chinese or Greek or Hebrew? You don't have people on staff in all those languages, do you? Why wasnt i offered this to begin wtih? It's very frustrating that the only reason that I am being offered any alternative is because i posted on the boards.

Originally Posted by JoseSanchez (Post 18681318)

I will email you later. But what do you do if it's in Japanese or Chinese or Greek or Hebrew? You don't have people on staff in all those languages, do you? Why wasnt i offered this to begin wtih? It's very frustrating that the only reason that I am being offered any alternative is because i posted on the boards.

Originally Posted by qwe (Post 18681337)

slyshai' zayebal yge... poshli imy email i hvatit bazariti' tyt

Originally Posted by raymor (Post 18681379)

So if I post here, Chris will tell me why you guys didn't like my US documents, as opposed to the "not accepted" form letter we've been getting?

Originally Posted by Juicy D. Links (Post 18681532)

Whats the beef with KFC? their chicken is really crispy

Originally Posted by AAB (Post 18733210)

I received the same cut and paste bullshit from Paxum. They told me that they were not happy with my address I have on my driver's license even though it's the same address I have on file with Visa, Canadian government and everybody else. I suppose if I were from Macedonia or some other third world country, they'd have no issue with it.... No problem. I'll gladly take my money elsewhere.

Originally Posted by Eric (Post 18680842)

I have zero skin in this game, but it gets very disturbing to see the number of people that do not understand the basic fundamentals that a financial institution must adhere to so they are able to do business.

This is not a Paxum requirement, this is a requirement of the bank that backs Paxum and a requirement that Paxum must adhere to so they can keep the Mastercard Logo on their cards and Paxum users can continue to enjoy the luxuries that a Paxum card provides.

KYC is not some made up regulation. READ IT. LIVE IT. LOVE IT!

http://en.wikipedia.org/wiki/Know_your_customer

I do not work for Paxum, I do not even have a Paxum account.