I remember when I first started plaing with cfforms, you have to point a folder from the coldfusion admin to your site folder for it to work right.

I asked him to show me as I was curious.

He went on to show me how to get in using remote access, creating folders in the site folder and setting the properties up, mime types and shit. He then went on showing me how to point the cflib folder to the newly created domain.

I didn't retain any of that and the next time I needed it pointed, in fear of fucking something up on a 650/month dedicated unmanaged box...

I just made him do it :1orglaugh
He still does it for me whenever it comes up

Best of luck to everyone involved

I am honestly surprised to see this post. Especially since after checking with the sales person who assisted you told me that he came to an agreement and to NOT CHARGE YOU for the installation once it was determined that the install should be fairly straight forward.

As many have mentioned already a Fully Managed server does not mean that we manage client websites and 3rd party scripts/products as that is the responsibility of the webmaster. If and when assistance is needed in that regard we of course can offer solutions to help and quote for the work/time to do so.

Now if this was for something like adjustments to Apache, MySQL, etc, yes of course that is something that you would expect from a managed hosting service. Under our Fully Managed platform we manage the SERVER, and the infrastructure of your hosting environment (datacenter, redundant power, cooling, network connectivity, server hardware, 24x7 skilled technicians, physical security).

In addition to:

• System Level Health Monitoring & Notifications

• Core Operating System Updates & patches

• Security Enhancements

• Proactive Response & Restoration of Monitoring Events

• Full Web Server Support including Apache

Plus something to keep in mind all 3rd party scripts and installs are different (not counting standard programs like WordPress,etc.) and should be looked at as case by case. Something that you *think* may be just a few minutes to install can cause other issues on the server or site and now this few minute install can easily turn into a much larger project. :2 cents:

All that said, I will wish everyone a Happy New Year! Peace, Love, and Happiness to all! :)

lol, same, except it's cyberwurx who are rolling their eyes every time they see a ticket from me :helpme

Take the money you save by not paying for any of your scraped content and hire a programmer to install a script :thumbsup

Managed hosting doesn't mean custom script installs unless it's a server level script, that's the way it's always been, welcome to the internet.

its a free open source script

Ha, ha, count me in for the same plan, except it is Webair bailing me out.

And, to the OP, seriously what kind of dick expects his host to do his basic script installs, has his host generously throw him a bunch of freebies, and then goes and bashes his host in public? Oh yeah, the kind of dick who steals all his content and still can't get an Alexa better than a million in the exgf niche.

Well I guess Naked Hosting goes above and beyond. They've installed anything I've asked for without charge and have even updated my WP installs so I didn't have to.

I'm spoiled.

Que up Barefootsies ... im sure hes dying to tell you how thats always standard with hosting companies unless theyre well known and established and can afford to give away "hard work" like that.


meaning hes really just trying to sell you his sub par hosting and charge for something like that that takes literally a couple minutes.

Agreed! GReat hosting!

Mojo has always been good to me as well! I dont think Ive ever waited for a ticket longer than 5 minutes from either company. Usually thats a "were finished, have a nice day" ticket back.

We actually set up an account with him because I needed a quick place to dump some nonwork shit for a few months. I won't bother much with the details, because he would probably just refute them anyhow...but fuck what a nightmare. It ended when the HDD in the server we were sharing was seized by the FBI.

I set up a friend at the same time...so she can backup my story.

Top notch service. :1orglaugh

hit me up 349588486

I'll install your shit for free just so webair doesnt get payed!

webair has always been a honest hosting company, I don't see any need to complain about them

Its New Years day, not April Fools day.

I cant afford to host at geocities and blogspot... :(

:thumbsup www.adulthosting.com

I'm a girl and even I can install a script.

Takes longer to ask the host to do it and wait on it. lol

Your guys were well aware of the simple script install before I posted on GFY, and at that point they told me they were being generous only charging me $99, instead of the normal $150. After mentioning that I had never been charged a cent for script installs in the past, and that I'd like to see some type of document of services charges (which they couldn't provide me with), they then offered to drop the charge to $49.

Almost as soon as I posted on GFY asking if this was normal (which for some reason you think was wrong), one of your guys contacted me on ICQ (after originally speaking to him on the live chat) saying they'd do the install for free.

So I'm not overly sure what you're surprised about.

This is the best answer.

I am sure most web hosting companies do not give a shit about those two second installations, that have well documented dependencies, and what not. Some of them are so easy you unpack, and 99% of it's done.

However, there are an endless number of scripts out there with little to no documentation. Additionally, they (the owner/script writer) does not license and pay for some of the dependencies and want you to rope-a-dope a bunch of free shit together to get their product to work (this is NOTORIOUS on media scripts). There are a number of others that have settings that you would not typically have off/on as they create possible security issues.

In short, expecting a host to be the 'tech support' for tens of thousands of various scripts out there on the market is unrealistic. Especially considering that many are complete crap and leaving it to the customer and web host to figure out the riddles of making their script work without proper documentation is madness.

:2 cents:

I'm surprised that someone can be so completely and utterly helpless, incompetent and downright stupid.

Script install or no script install Webair still sucks.