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-   -   Fellow program owners: How do you monitor and deal w/ fraudulent affiliates? (https://gfy.com/showthread.php?t=1047374)

jreg81 11-28-2011 12:08 PM

Quote:

Originally Posted by lucas131 (Post 18590367)
one rep is enough, dont you think? i just warned people that your business or how you call it may bring them problems, no more debate is needed. just use your brain before you act next time

If by "problems", you mean their affiliate accounts with us will be terminated when we BUST them for using ACTIVE passwords to our members areas for "promotion" on their sites, then yes, our business will bring you "problems".

lucas131 11-28-2011 12:09 PM

i mean, you think if i give something free, people will but it even if it is free? where is the logic please?

Wizzo 11-28-2011 12:10 PM

Quote:

Originally Posted by jreg81 (Post 18590363)
That fact has me leery of going ahead and refunding all of his joins outright as some others had suggested here.

I would for sure refund them, what is the worse that could happen? Someone emails you that you refunded them and they wanted to be a member? Tell them there was a fraud concern and rather then stealing from unknown card holders you chose to refund people, give them a free month, and I bet after that month they join again and stay for a long time. :winkwink:

lucas131 11-28-2011 12:10 PM

Quote:

Originally Posted by jreg81 (Post 18590388)
If by "problems", you mean their affiliate accounts with us will be terminated when we BUST them for using ACTIVE passwords to our members areas for "promotion" on their sites, then yes, our business will bring you "problems".

lol ... yes, i posted passwords to your members area so that is why i send sales to your sites ... oh man, wake the fuck up finaly, people are laughing ...

lucas131 11-28-2011 12:11 PM

no more time, work is calling, time will tell ... :)

jreg81 11-28-2011 12:11 PM

Quote:

Originally Posted by lucas131 (Post 18590383)
lol man. still the same song, working this and that. yes, i am using working passwords that is why i am sending sales to my sponsors, like you ... stop putting shit on people who make you money only cause they knows better than you. you had no tos about my methods i used to generate traffic, so stfu finaly

Another news flash: We reserve the right to run our program how we want. If we don't want "affiliates" like you "promoting" our sites with ACTIVE members area passwords, then we have that right.

You're just upset because you were busted, that's all. Omg, lol, stfu 2! (what are you? a 13-yr old girl?)

Sharky 11-28-2011 12:14 PM

lol, yep a carder or chatter. beware of legit traffic referrals mixed in with fake sales. Wizzo and Puma know their stuff. Heed their advice and that of others... don't post the specific details of how to catch these guys. I know its great info for others on this forum, but once they know how you are tracking them, they just change their methods.

My advice: Refund every single sale/rebill this user sent and BAN him and do not accept anymore traffic from this account. To make it easy, contact your biller and ask them to do it for you. This way they see you are proactive.

jreg81 11-28-2011 12:15 PM

Quote:

Originally Posted by Wizzo (Post 18590390)
I would for sure refund them, what is the worse that could happen? Someone emails you that you refunded them and they wanted to be a member? Tell them there was a fraud concern and rather then stealing from unknown card holders you chose to refund people, give them a free month, and I bet after that month they join again and stay for a long time. :winkwink:

Good advise, Wizzo, thanks. Sounds logical.

jreg81 11-28-2011 12:18 PM

Quote:

Originally Posted by Sharky (Post 18590407)
lol, yep a carder or chatter. beware of legit traffic referrals mixed in with legit sales. Wizzo and Puma know their stuff. Heed their advice and that of others... don't post the specific details of how to catch these guys. I know its great info for others on this forum, but once they know how you are tracking them, they just change their methods.

My advice: Refund every single sale/rebill this user sent and BAN him and do not accept anymore traffic from this account. To make it easy, contact your biller and ask them to do it for you. This way they see you are proactive.

You're right Sharky, going to just refund them all. Thanks.

lucas131 11-28-2011 12:23 PM

Quote:

Originally Posted by jreg81 (Post 18590399)
Another news flash: We reserve the right to run our program how we want. If we don't want "affiliates" like you "promoting" our sites with ACTIVE members area passwords, then we have that right.

You're just upset because you were busted, that's all. Omg, lol, stfu 2! (what are you? a 13-yr old girl?)

the password was blocked before it was posted, there was no single hit to members area from my site, tell your brain to accept it finaly. it was blocked by your security before i used it, as always, howgh

lucas131 11-28-2011 12:25 PM

50 asian professionals

iSpyCams 11-28-2011 12:39 PM

Quote:

Originally Posted by jreg81 (Post 18590363)

Another thing interesting about your sentence quoted above; it makes one wonder, what is their business model? Just to get away with it long enough for one or two payouts? Then what? Then you're busted and the payouts stop. Just move on to the next program and hope for another one or two payouts?

To me it doesn't seem like a very sustainable practice. Maybe carding takes such little effort that they don't care much. I don't know.

A lot of these guys live in countries where they can get by for a month on a couple hundred bucks. And they can sign up at least once for as many cousins and brothers they have, in a poor country this may be hundreds, multiply that by how many programs they plan to target. So you are not going to ever get to a point where you've banned every scammer out there.

What works for me is on a daily, weekly or monthly basis depending on how many new affiliates I have and how much volume I am doing, to export all my joins into a spreadsheet somehow.

Sort by IP address first, eyeball down the list and look for dupes.

Sort by email, look for dupes or anything fishy.

If you can, depending on who your billing solution is if you can get the last four, sort by credit card #.

Keep an eye out for duplicates and that will usually tell you right away who is cheating.

Of course chargeback ratios that are not sustainable for your program are not acceptable whether the affiliate is legit or not. If you have 100 affiliates and 99 of them have CB ratios of 1% and one has 9%, you can be pretty sure the problem can be solved by eliminating that affiliate, determining whether its actually his fault or not may be beyond the scope of your responsibility as a program owner to your other affiliates. After all if you lose your merchant account, nobody is getting paid.

Solace 11-28-2011 01:03 PM

Trow things at them while on a pendulum ?

jreg81 11-28-2011 01:08 PM

Quote:

Originally Posted by lucas131 (Post 18590430)
the password was blocked before it was posted, there was no single hit to members area from my site, tell your brain to accept it finaly. it was blocked by your security before i used it, as always, howgh

Lie all you want. But we found active passwords on your site fella. That's why you were banned. Accept it and move on.

*why do you need more than one nick-name here Teencat?

Solace 11-28-2011 01:58 PM

Why we hang them

lucas131 11-28-2011 01:59 PM

Quote:

Originally Posted by jreg81 (Post 18590574)
Lie all you want. But we found active passwords on your site fella. That's why you were banned. Accept it and move on.

*why do you need more than one nick-name here Teencat?

oh you have found something that your system blocked before, not my problem, pass was dead in time of post. also, you have start looking at my account after sales have been made, no problem with my traffic before ... and, how is possible that the pass was working and someone bought account? stupid logic dont you think? get lost, with your business, i am done with you, timewaster ... and my teencat nick is banned cause i have been drunk, this one will be banned soon, but no worries, gfy is not for me anymore, just when i have something really to say ... have a nice day and wish you best with your business everyone who have brain on the right place ...

Solace 11-28-2011 02:01 PM

Cook them in oil like fried chicken

lucas131 11-28-2011 02:05 PM

oh and why i am here ... just saw that you are refunding your users ... same as mine one, legit user, you just was so hurry ... and saw the same scheme here, just wanted to say, dont be so hurry, you will have to explain later ... bye

Kenny B! 11-28-2011 03:06 PM

Let me guess the affiliates email address is [email protected] and his name is Krisof Ribin?

We just got hit by this guy sending fraud sales but caught him early and refunded all the sales that hadn't charged back. Emailed him and he wrote back furious we'd accuse him of such things lol.

We always take a deeper look when a new affiliates starts sending multiple daily sales, mainly because I want to thank them but also to make sure they are legit.

Here are the usual red flags...
- The referring url doesn't have a link to your site
- Member signing up with a woman's name
- Affiliates email address is from a free service, hotmail, gmail, live etc.
- Address is obviously not right, like this sdaking douch (Abel Tasmanstraat 36 apt 211, United states) lol
- No other contact details, icq. skype, phone, etc.

All of these on their own wouldn't raise a red flag, but when multiple sales come in like this I contact the affiliate and take it from there, usually asking for one reference of a program they have been dealing with for a couple of months.

This sdaking guy swore the sales were legit, but ever reg flag pointed to fraud and the charge backs started coming in slowly.

jreg81 11-28-2011 04:02 PM

Nope, not the same guy, but who knows, all these scammers use fake info anyway.

We just had CCBill and Epoch refund all his sales. They were both very cooperative and helpful about it.

You're right. Using all the different pieces of info to clue you in that something isn't right. I notice the same types of things.

We had emailed the guy a few days ago, but still no reply. I doubt he will as he knows he's busted and will just move on to the next victim. Really wish these people would just go get a real job, but hey, I guess times are tough, especially in third world and east bloc countries. Only so many coffee donkeys needed up the mountains in Colombia and only so many window washers needed in Krakow traffic.

stocktrader23 11-28-2011 05:47 PM

Quote:

Originally Posted by lucas131 (Post 18590430)
the password was blocked before it was posted, there was no single hit to members area from my site, tell your brain to accept it finaly. it was blocked by your security before i used it, as always, howgh

:1orglaugh

Sophie Delancey 11-30-2011 08:05 AM

That just sucks. We had an issue with this not long ago. Now I just do a quick e-mail/Skype/ICQ check, look at the site and the stats and get a feel for if they're legit. It adds an extra step, but it's worth it not to deal with scammers and any affiliate worth their salt understands why it's necessary for the time being.

EukerVoorn 12-02-2011 07:11 AM

Quote:

Originally Posted by jreg81 (Post 18590382)
What are you talking about?

The card owners don't email the website. They see their bank statement, see an unrecognized charge they did not make, call their bank and reverse it.

They probably have no idea what site it's for, as all they'll see on their statement is whatever the billers display on statements (for zombaio its like IOBilling or something).

Did this card banging happen through Zombaio? That's strange because Zombaio is one of the few credit card processors able to keep out a lot of fraud by using Visa/MC secure code which means the card holder is sent to the site of his own bank to submit a pincode. People carding don't have this pincode so they won't get through. That's also my advice for getting your own merchant account; make sure you'll get a Visa/MC secure code module with it. It's really insane that now so many sites/card processors still process credit cards online without requiring Visa/MC secure code, including some very big ones like Amazon.

Inter-Sex 12-02-2011 07:26 AM

Quote:

Originally Posted by jreg81 (Post 18590574)
*why do you need more than one nick-name here Teencat?

"lucas131" = NOT TeenCat ! :2 cents:

PR_Glen 12-02-2011 07:55 AM

9% cb? why is there even a question here? That's high as shit, and 'friendly fraud' never gets that high with any straight up webmaster.

adultmobile 12-02-2011 10:00 AM

Quote:

Originally Posted by EukerVoorn (Post 18601094)
Zombaio is one of the few credit card processors able to keep out a lot of fraud by using Visa/MC secure code which means the card holder is sent to the site of his own bank to submit a pincode. People carding don't have this pincode so they won't get through.

I got people carding who have 3d secure pincode, it depends if you got typical indonesian/vietnam carder or someone more advanced.

JuicyBunny 12-02-2011 10:10 AM

Quote:

Originally Posted by adultmobile (Post 18601562)
I got people carding who have 3d secure pincode, it depends if you got typical indonesian/vietnam carder or someone more advanced.

Yep, workers in a high end restaurant in LA just got popped for passing on card info to some gang...

We had the same guy as vdbucks...a few weeks back.
Gave him the benefit of the doubt after bagging his account and he emailed me and plead his case. Asked ccbill to reinstate, they advised his master account had been canned. No can do. Thanks to vdbucks early post on another board we have not suffered the same bs. from him anyway. Im dealing with a couple a real winners trying to use clouds to hide in...

EukerVoorn 12-02-2011 10:47 AM

I still don't get it but it's me probably... people paying in a restaurant aren't asked for their Verified By Visa code so how can this code get exposed to restaurant workers? Only when doing a purchase online, your own banksite may ask for this Verified By Visa code so how the hell are restaurant/shop/outlet workers able to obtain this data? Even a website isn't able to obtain it because it's something between the card holder and his bank directly and only. Am I dumb? And I'll reply to your mail soon Bunny... still working on the product, it's almost market ready.

adultmobile 12-02-2011 06:25 PM

Quote:

Originally Posted by EukerVoorn (Post 18601715)
I still don't get it but it's me probably... people paying in a restaurant aren't asked for their Verified By Visa code so how can this code get exposed to restaurant workers?

Those codes are not coming from restaurant workers in fact. Some come from phishing so user enter the code in a fake form, others come from steal databases, other in other ways, anyway believe me you get 3d secure fraudsters too, altough is a small % over normal frauds.
Easiest ever carders are those who submit woman credit cards (unlikely woman buy adult but 50% of stolen cards are woman so they have to use...) from obvious proxy IP's, and stupid yahoo emails, see following indonesian I got this week:

ip_address: 94.100.29.115 ( vpn.nl.sense-it.us,DEDICATED-SERVERS,CULEMBORG,GELDERLAND,NETHERLANDS )
[name] => KATHLEEN HROZEK
[city] => MONTGOMERY
email: [email protected]

I catched immediately and voided and closed account and banned IP and the loser do a new account and submits the following:

ip_address: 180.210.205.166 (166.205.210.180.ds.sparkstation.net,SPARKSTATION PTE LTD,SINGAPORE,SINGAPORE,SINGAPORE
[name] => MELISSA WENDER
[city] => LAS VEGAS
email: [email protected]

Catch and close immediately and again new account from ip_address: 108.62.19.226 (108-62-19-226.hidemynet.com) and a woman name and stupid email again.

Plus, since proxy/vpn was slow at some point he must have connected with real IP as I got an indonesian ISP so I mailed him his real IP with in cc: the indonesian police email, and he stopped.

Different thing is when you get who submit male name from real ISP in city of card and even 3d secure, but that's just 5% of carders, the 95% is like example above and you smell the fraud easily unless you're blind.

Jakez 12-02-2011 06:31 PM

You can easily get a chargeback that high or higher by leading surfers to a paysite promising something that the paysite isn't going to deliver, or if the join has an assload of tricky prechecked sales, among other things, surprised no one else has seen a ratio that high without fraudulent transactions. :2 cents:

EukerVoorn 12-03-2011 09:23 AM

Explain to me how a criminal can gets his hands on the Verified By Visa code by using fake phishing forms? Those forms are an easy method for obtaining the usual credit card details, but the Verified By Visa code gets submitted in a form on the site of the card holder's bank only. A criminal nerd could set up a fake banking site with phishing form but that site has to look exactly the same as the real banking site and the bank names need to match. How does the criminal what bank this credit card belongs too?

I find all this impossible to believe and stick with my statement that if all sites would require Verified By Visa and MasterCard secure code today, all online credit fraud would vanish. Visa and MasterCard aren't pushing this great technology hard enough because they think fraud is not their problem - after all it doesn't cost them much, the merchants are paying for all the damage. But what does happen is that credit cards are losing popularity as online payment methods very rapidly.

EukerVoorn 12-03-2011 09:37 AM

Quote:

Originally Posted by Jakez (Post 18603270)
You can easily get a chargeback that high or higher by leading surfers to a paysite promising something that the paysite isn't going to deliver, or if the join has an assload of tricky prechecked sales, among other things, surprised no one else has seen a ratio that high without fraudulent transactions. :2 cents:

There's the cunt again who has trouble reading and understanding posts longer than 4 sentences.

OP obviously speaks of an EXCEPTIONAL situation. If you deceive your clients you'll see a high GLOBAL chargeback ratio, not a high ratio on accounts coming from one particular affiliate only, cunt.

Captain Kawaii 12-03-2011 06:59 PM

Quote:

Originally Posted by EukerVoorn (Post 18601715)
I still don't get it but it's me probably... people paying in a restaurant aren't asked for their Verified By Visa code so how can this code get exposed to restaurant workers? Only when doing a purchase online, your own banksite may ask for this Verified By Visa code so how the hell are restaurant/shop/outlet workers able to obtain this data? Even a website isn't able to obtain it because it's something between the card holder and his bank directly and only. Am I dumb? And I'll reply to your mail soon Bunny... still working on the product, it's almost market ready.

Naw, it was me. I was thinking of the 3 digit security code. Not the verify code.
Cool, waiting patiently.

Jakez 12-03-2011 07:07 PM

Quote:

Originally Posted by EukerVoorn (Post 18604386)
There's the cunt again who has trouble reading and understanding posts longer than 4 sentences.

OP obviously speaks of an EXCEPTIONAL situation. If you deceive your clients you'll see a high GLOBAL chargeback ratio, not a high ratio on accounts coming from one particular affiliate only, cunt.

I know what the OP was about, I was simply making a point. Notice I said "You can easily get a chargeback that high or higher by leading surfers to a paysite promising something that the paysite isn't going to deliver". Which is talking about ONE AFFILIATE causing a high chargeback for themselves by saying a paysite is going to deliver something that it isn't. I'm sorry it if that wasn't clear enough, it was only one sentence long Mr. Shiteater.

EukerVoorn 12-04-2011 10:11 PM

Quote:

Originally Posted by Captain Kawaii (Post 18605272)
Naw, it was me. I was thinking of the 3 digit security code. Not the verify code.
Cool, waiting patiently.

So you and JuicyBunny are the same person?

And I think most in here don't know what Verified By Visa and MasterCard secure code are. That's a pity because they are very useful tools for preventing fraud.

I'll mail you about the Japanese content.

Captain Kawaii 12-04-2011 10:17 PM

Quote:

Originally Posted by EukerVoorn (Post 18607112)
So you and JuicyBunny are the same person?

And I think most in here don't know what Verified By Visa and MasterCard secure code are. That's a pity because they are very useful tools for preventing fraud.

I'll mail you about the Japanese content.

Hi,
The are a couple of us here. Cool on the content mail.

As the economies tumble we expect fraud attempts to shoot up. C est la vie.

EukerVoorn 12-04-2011 10:20 PM

Quote:

Originally Posted by Jakez (Post 18605283)
I know what the OP was about, I was simply making a point. Notice I said "You can easily get a chargeback that high or higher by leading surfers to a paysite promising something that the paysite isn't going to deliver". Which is talking about ONE AFFILIATE causing a high chargeback for themselves by saying a paysite is going to deliver something that it isn't. I'm sorry it if that wasn't clear enough, it was only one sentence long Mr. Shiteater.

Ok I understood you wrongly, my apologies, Mrs Vagina. Still, what is the point for an affiliate to make false promises? In the end the prospective client will always land on your site and see what's really there. Also, people disappointed in content will often contact the site owner and ask for a refund. When you get a lot of chargebacks coming out of the blue, it's definitely fraud. I'm dealing with that crap too unfortunately but never came above 1%, 9% like OP writes about must be horror.

Jakez 12-04-2011 10:24 PM

Quote:

Originally Posted by EukerVoorn (Post 18607124)
Ok I understood you wrongly, my apologies, Mrs Vagina. Still, what is the point for an affiliate to make false promises? In the end the prospective client will always land on your site and see what's really there. Also, people disappointed in content will often contact the site owner and ask for a refund. When you get a lot of chargebacks coming out of the blue, it's definitely fraud. I'm dealing with that crap too unfortunately but never came above 1%, 9% like OP writes about must be horror.

It was pretty easy to take the wrong way I guess. So my apologies for that. Still, I have 10%+ chargebacks on some sponsors sites but it's still more profitable to send to them than anyone else I've tried. And for the record, you've admitted you ate shit before. :upsidedow


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