Paxum question. If you use Paxum you might be able to answer for me. ASAP issue.

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  • marlboroack
    So Fucking Banned
    • Jul 2010
    • 9327

    #1

    Paxum question. If you use Paxum you might be able to answer for me. ASAP issue.

    Can't get through to their support agents over the phone.

    I'm trying to transfer the funds from my Paxum Checking account to my Mastercard.

    Keeps giving the the Error: You don't have enough money to transfer. Please enter a correct value for Amount field.

    I'm looking at the checking account on Paxum with the $ amount in the account.. I entered it the way it has been shown. Not working.

    How do you guys enter the amount to transfer? X,XXX.XX
  • Overload
    Confirmed User
    • Jul 2005
    • 3185

    #2
    -$0.25 fee deducted? ;)

    xxxx.xx
    There aren't enough faces and palms on this planet for an appropriate reaction to religion.

    Comment

    • Tempest
      Too lazy to set a custom title
      • May 2004
      • 10217

      #3
      Originally posted by Overload
      -$0.25 fee deducted? ;)

      xxxx.xx
      What he said.. If you're trying to transfer everything, you need to deduct the 0.25 fee from it first... Stupid that they haven't fixed that yet to show the actual amount available with the fee already deducted.

      Comment

      • marlboroack
        So Fucking Banned
        • Jul 2010
        • 9327

        #4
        Errors :
        Funds were not transferred. Please try again later

        Comment

        • Tempest
          Too lazy to set a custom title
          • May 2004
          • 10217

          #5
          Originally posted by marlboroack
          Errors :
          Funds were not transferred. Please try again later
          I had that once when I entered the wrong code and then tried again.. Think I just logged out and in again, entered everything 100% correct and it went away.

          Comment

          • AdProfits
            Confirmed User
            • Aug 2011
            • 243

            #6
            Originally posted by Tempest
            What he said.. If you're trying to transfer everything, you need to deduct the 0.25 fee from it first... Stupid that they haven't fixed that yet to show the actual amount available with the fee already deducted.
            Or maybe even simply deduct the fee, from the amount you select...not like $0.25 makes a difference, but a lot of people probably make that mistake when transferring the money.

            Comment

            • Chris
              Too lazy to set a custom title
              • May 2003
              • 27880

              #7
              all of our support outlets seem to be running fine - not sure why you havn't been able to get through but email me [email protected] or icq 71462500 we are always around :-)
              [email protected]

              Comment

              • drmadcat
                Confirmed User
                • Jun 2011
                • 2024

                #8
                Originally posted by Overload
                -$0.25 fee deducted? ;)

                xxxx.xx
                asiamoviepass.com

                Comment

                • Adraco
                  Confirmed User
                  • May 2009
                  • 3745

                  #9
                  Yeah, the system should tell you that a transfer fee will be deducted, in the amount of $0.25 for personal accounts. It's stupid that the user would have to calculate for that on his own.

                  That's a very cheap solution Paxum, please re-program the system to calculate for this automatically.
                  ----------------------------------------------------------------------------------
                  The truth is not affected by the beliefs, or doubts, of the majority.

                  Comment

                  • mopek1
                    Confirmed User
                    • Jun 2004
                    • 3196

                    #10
                    Originally posted by marlboroack
                    Errors :
                    Funds were not transferred. Please try again later
                    I get this same message when trying to transfer any amount of money. I emailed support and got this answer:

                    "Our technical department is working to resolve some issues and the payment processor is not working right now, you can try to transfer the funds later after a few hours we do not have an estimated period, but we hope to solve this issue as soon as possible, it may be possible for you to transfer smaller amounts repeatedly."

                    So I'm still waiting for the issue to be resolved. It's been over 24 hours now.

                    Comment

                    • adultzone
                      So Fucking Banned
                      • May 2010
                      • 1499

                      #11
                      Paxum should include this suggestion Chris:

                      We should get a notification email nor a successful message in our screen after we transfer to another paxum account OR to our check and master card that's it! This suggestion has been made by the last October 2010 no action yet! LOL

                      Comment

                      • marlboroack
                        So Fucking Banned
                        • Jul 2010
                        • 9327

                        #12
                        Now my account is under investigation because it's not working properly.

                        Comment

                        • RuthB
                          Let's Get Paxumized!
                          • May 2005
                          • 7248

                          #13
                          Originally posted by marlboroack
                          Now my account is under investigation because it's not working properly.
                          Hi there. I spoke with you on ICQ about this matter.

                          I'm sorry for any confusion but your account is NOT under investigation. Our tech department are investigating the issue you are having, and we will contact you as soon as we have a solution.
                          Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                          Paxum ...... Paxum Bank
                          Email: [email protected] ~ Telegram: PaxumRuth

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