Tubeace upload error - GoFuckYourself.com

Jel · 10-26-2011, 02:05 AM

Anyone else had problems with user uploads with tubeace? As an admin I can test pic/video uploads and they work fine, inside the admin test area, but as a logged in user to the site, using the front end, I can't upload anything. Utilities > Test Server ticks all the boxes as far as minimums & ffmpeg etc, but no dice uploading. folders that need to be 777 are, so I'm fucking stumped. Uploads have never been enabled before now, so it's a problem from the get-go, rather than one that has appeared after previously working.

Anyone had this issue before, and if so, how did you resolve it?

pre-emptive strike to those concerned about the use of valuable gfy thread & post space: yes I've emailed support, no answer as yet.

Jel · 10-26-2011, 02:07 AM

Sorry, to add: I don't get an error message as such, just '&error' in the url string once the page has 'timed out'. All fields are intact except the file location field, and I've tried wmv, avi, and flv as formats. All ok in backend using browse/upload, but not on the front end.

Jel · 10-26-2011, 09:35 AM

quick bump off page 2.

MikeFold · 10-26-2011, 09:48 AM

chris is usually pretty good with getting back to his customers...

just a guess, it might have something to do with the session cookies....

blackmonsters · 10-26-2011, 09:56 AM

Quote:

Originally Posted by Jel

Anyone else had problems with user uploads with tubeace?

I use a "shitty" $49 tube script so no.

Jel · 10-26-2011, 02:03 PM

Quote:

Originally Posted by blackmonsters

I use a "shitty" $49 tube script so no.

cool

blackmonsters · 10-26-2011, 02:16 PM

Quote:

Originally Posted by Jel

cool

Duh?

You should have bought the $49, it uploads just fine.

Failed · 10-26-2011, 02:22 PM

Not sure if it's the same issue, but I saw another member post about upload issues:
https://gfy.com/showpost.php?p=18480253&postcount=12

I would also like to know if there is an issue/fix as I plan on allowing uploads to my script soon as well.

Tube Ace · 10-26-2011, 05:22 PM

Make sure the path the ffmpeg is correct in admin settings. Make sure the video size doesn’t exceed your PHP settings.

Jel · 10-27-2011, 02:06 AM

Quote:

Originally Posted by blackmonsters

Duh?

You should have bought the $49, it uploads just fine.

Duh?

I'll go buy the $49 then, and upload it.

Jel · 10-27-2011, 02:07 AM

Quote:

Originally Posted by Tube Ace

Make sure the path the ffmpeg is correct in admin settings. Make sure the video size doesn?t exceed your PHP settings.

filesize is ok, ffmpeg is shown as 'installed' in 'test server' but I'll double-check the path, cheers

Jel · 10-27-2011, 07:02 AM

ffmpeg path correct, flvtool2 installed (wasn't previously), and still get ?errormsg=upload when trying to upload as a user.

Any other ideas as to what the problem could be?

Klen · 10-27-2011, 07:03 AM

Quote:

Originally Posted by Jel

ffmpeg path correct, flvtool2 installed (wasn't previously), and still get ?errormsg=upload when trying to upload as a user.

Any other ideas as to what the problem could be?

Sounds like a permission problem

Jel · 10-27-2011, 07:07 AM

yeah s'what I was just thinking actually, I recall an issue (different site, different script) where I had to switch from 777 to I *think* 755, to get it to work. Just emailed the host asking if that might be what's up. Unfortunately I fucking suck at tech related stuff, so can't just go in and fiddle with permissions lest I blow up the interwebz or something

Jel · 10-27-2011, 07:24 AM

ok thought I'd sussed it then, domain.com/uploads/ was 777 but domain.com/users/upload/ (and /uploads/) weren't. Just changed them and still nada.

blackmonsters · 10-27-2011, 07:38 AM

Quote:

Originally Posted by Jel

ok thought I'd sussed it then, domain.com/uploads/ was 777 but domain.com/users/upload/ (and /uploads/) weren't. Just changed them and still nada.

Is the video more than 8MB?

Jel · 10-27-2011, 07:46 AM

No, and settings are 20MB. Just got this back from host, who looked at apache logs after also trying:

Quote:

[Thu Oct 27 10:29:51 2011] [error] [client 69.61.111.138]
File does not exist: /web/sites/***/domain.com/uploadify/jquery-1.3.2.min.js, referer: http://www.domain.com/users/upload/?...nels=&channels[]=16

[Thu Oct 27 10:29:51 2011] [error] [client 69.61.111.138]
File does not exist: /web/sites/***/domain.com/uploadify/swfobject.js, referer: http://www.domain.com/users/upload/?...nels=&channels[]=16

[Thu Oct 27 10:29:51 2011] [error] [client 69.61.111.138]
File does not exist: /web/sites/***/domain.com/uploadify/jquery.uploadify.v2.1.0.min.js, referer: http://www.domain.com/users/upload/?...nels=&channels[]=16

The files it's saying it can't locate are, as near as I can find, important bits of 'uploadify' which is a file-upload plugin. So it could be that you're missing these files and will just need them put in place to get this working.

Re-uploaded /uploadify/ but it has no swfobject.js or jquery-1.3.2.min.js inside it, so this may be the root of the problem.

blackmonsters · 10-27-2011, 07:53 AM

Quote:

Originally Posted by Jel

No, and settings are 20MB. Just got this back from host, who looked at apache logs after also trying:

Re-uploaded /uploadify/ but it has no swfobject.js or jquery-1.3.2.min.js inside it, so this may be the root of the problem.

Well I would think that one email to the tube script programmer would have fixed it in
less than an hour already.

You started this thread yesterday and still it's not fixed.

Jel · 10-27-2011, 07:58 AM

Quote:

Originally Posted by blackmonsters

Well I would think that one email to the tube script programmer would have fixed it in
less than an hour already.

You started this thread yesterday and still it's not fixed.

You'd think wrong - he replied to my email with the same reply he posted here. The reason I'm keeping it open here is to help out others who have the same issue

MikeFold · 10-27-2011, 08:01 AM

they should be in your original zip file
there are 9 files in version 1.5 in the uploadify folder

i do not use the feature, but i just tried it, and it worked fine so cookies are not an issue

Jel · 10-27-2011, 08:04 AM

Cheers Mike, nope they aren't there, I've had to go download those missing ones, though still not solved - can you tell me exactly what files you have in your uploadify folder? Thanks

Jel · 10-27-2011, 08:15 AM

http://www.uploadify.com/download/ is where I got the missing files, though seems tubeace wants the old version of one of the files; jquery.uploadify.v2.1.0.min.js - assuming it specifically needs that, and not 2.1.0 and higher (2.1.4 in this case).

File does not exist: /web/sites/***/domain.com/uploadify/jquery.uploadify.v2.1.0.min.js

whereas I have: /web/sites/***/domain.com/uploadify/jquery.uploadify.v2.1.4.min.js

Pure guesswork now - do I need to source 2.1.0 or is there a way to modify a line in tubeace somewhere to specify 2.1.4?

MikeFold · 10-27-2011, 08:20 AM

try renaming the version to match.....not sure if that would work but its the easiest

Jel · 10-27-2011, 08:26 AM

yeah tried that, it wouldn't have it

Jel · 10-27-2011, 08:29 AM

Would you mind sending that jquery.uploadify.v2.1.0.min.js to [email protected] ?

MikeFold · 10-27-2011, 08:34 AM

done .....sent all the files from the folder

Jel · 10-27-2011, 08:56 AM

ok thanks Mike.

Problem is: hotmail blocks all attachments, ok no biggie, forward to my proper addy, except - the js files don't come through.

Find the download as zip in hotmail, and it doesn't include the js files in the zip download, so for whatever fucked up reason, I can't get the js files via my normal email (as sent by tubeace when I upgraded), nor via hotmail and a zip, even though I see the single files all there in the hotmail message, just in 'blocked' status.

Looks like that's almost certainly the problem, the lack of that specific 2.1.0 js file. Now I gotta find somewhere to d/l it from without going through an email client.

Jel · 10-27-2011, 09:23 AM

Oh well, got a copy of the 2.1.0 thanks to Mike, but still no dice. Fuck wasting any more time on it. Big thanks to Mike for your help mate, very much appreciate your time

PornDiscounts-R · 10-27-2011, 09:28 AM

Quote:

Originally Posted by Jel

ok thanks Mike.

Problem is: hotmail blocks all attachments, ok no biggie, forward to my proper addy, except - the js files don't come through.

Find the download as zip in hotmail, and it doesn't include the js files in the zip download, so for whatever fucked up reason, I can't get the js files via my normal email (as sent by tubeace when I upgraded), nor via hotmail and a zip, even though I see the single files all there in the hotmail message, just in 'blocked' status.

Looks like that's almost certainly the problem, the lack of that specific 2.1.0 js file. Now I gotta find somewhere to d/l it from without going through an email client.

Give Chris an ftp access to opload it

Jel · 11-05-2011, 09:07 AM

Quote:

Originally Posted by thebestamateur

Give Chris an ftp access to opload it

And that indeed solved the problem

10-26-2011, 02:05 AM	#1
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	Tubeace upload error Anyone else had problems with user uploads with tubeace? As an admin I can test pic/video uploads and they work fine, inside the admin test area, but as a logged in user to the site, using the front end, I can't upload anything. Utilities > Test Server ticks all the boxes as far as minimums & ffmpeg etc, but no dice uploading. folders that need to be 777 are, so I'm fucking stumped. Uploads have never been enabled before now, so it's a problem from the get-go, rather than one that has appeared after previously working. Anyone had this issue before, and if so, how did you resolve it? pre-emptive strike to those concerned about the use of valuable gfy thread & post space: yes I've emailed support, no answer as yet.

10-26-2011, 09:48 AM	#4
MikeFold Confirmed User Join Date: Nov 2001 Location: semi-retired Posts: 465	chris is usually pretty good with getting back to his customers... just a guess, it might have something to do with the session cookies.... __________________ nothing to promote

10-27-2011, 08:01 AM	#20
MikeFold Confirmed User Join Date: Nov 2001 Location: semi-retired Posts: 465	they should be in your original zip file there are 9 files in version 1.5 in the uploadify folder i do not use the feature, but i just tried it, and it worked fine so cookies are not an issue __________________ nothing to promote

10-27-2011, 08:20 AM	#23
MikeFold Confirmed User Join Date: Nov 2001 Location: semi-retired Posts: 465	try renaming the version to match.....not sure if that would work but its the easiest __________________ nothing to promote

10-27-2011, 08:34 AM	#26
MikeFold Confirmed User Join Date: Nov 2001 Location: semi-retired Posts: 465	done .....sent all the files from the folder __________________ nothing to promote

10-26-2011, 02:07 AM	#2
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	Sorry, to add: I don't get an error message as such, just '&error' in the url string once the page has 'timed out'. All fields are intact except the file location field, and I've tried wmv, avi, and flv as formats. All ok in backend using browse/upload, but not on the front end.

10-26-2011, 09:35 AM	#3
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	quick bump off page 2.

10-26-2011, 02:22 PM	#8
Failed Confirmed User Industry Role: Join Date: Mar 2011 Posts: 2,301	Not sure if it's the same issue, but I saw another member post about upload issues: https://gfy.com/showpost.php?p=18480253&postcount=12 I would also like to know if there is an issue/fix as I plan on allowing uploads to my script soon as well.

10-26-2011, 05:22 PM	#9
Tube Ace So Fucking Banned Industry Role: Join Date: Nov 2008 Location: with your dream girl Posts: 4,941	Make sure the path the ffmpeg is correct in admin settings. Make sure the video size doesn’t exceed your PHP settings.

10-27-2011, 07:02 AM	#12
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	ffmpeg path correct, flvtool2 installed (wasn't previously), and still get ?errormsg=upload when trying to upload as a user. Any other ideas as to what the problem could be?

10-27-2011, 07:07 AM	#14
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	yeah s'what I was just thinking actually, I recall an issue (different site, different script) where I had to switch from 777 to I think 755, to get it to work. Just emailed the host asking if that might be what's up. Unfortunately I fucking suck at tech related stuff, so can't just go in and fiddle with permissions lest I blow up the interwebz or something

10-27-2011, 07:24 AM	#15
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	ok thought I'd sussed it then, domain.com/uploads/ was 777 but domain.com/users/upload/ (and /uploads/) weren't. Just changed them and still nada.

10-27-2011, 08:04 AM	#21
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	Cheers Mike, nope they aren't there, I've had to go download those missing ones, though still not solved - can you tell me exactly what files you have in your uploadify folder? Thanks

10-27-2011, 08:15 AM	#22
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	http://www.uploadify.com/download/ is where I got the missing files, though seems tubeace wants the old version of one of the files; jquery.uploadify.v2.1.0.min.js - assuming it specifically needs that, and not 2.1.0 and higher (2.1.4 in this case). File does not exist: /web/sites/*/domain.com/uploadify/jquery.uploadify.v2.1.0.min.js whereas I have: /web/sites/*/domain.com/uploadify/jquery.uploadify.v2.1.4.min.js Pure guesswork now - do I need to source 2.1.0 or is there a way to modify a line in tubeace somewhere to specify 2.1.4?

10-27-2011, 08:26 AM	#24
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	yeah tried that, it wouldn't have it

10-27-2011, 08:29 AM	#25
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	Would you mind sending that jquery.uploadify.v2.1.0.min.js to [email protected] ?

10-27-2011, 08:56 AM	#27
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	ok thanks Mike. Problem is: hotmail blocks all attachments, ok no biggie, forward to my proper addy, except - the js files don't come through. Find the download as zip in hotmail, and it doesn't include the js files in the zip download, so for whatever fucked up reason, I can't get the js files via my normal email (as sent by tubeace when I upgraded), nor via hotmail and a zip, even though I see the single files all there in the hotmail message, just in 'blocked' status. Looks like that's almost certainly the problem, the lack of that specific 2.1.0 js file. Now I gotta find somewhere to d/l it from without going through an email client.

10-27-2011, 09:23 AM	#28
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	Oh well, got a copy of the 2.1.0 thanks to Mike, but still no dice. Fuck wasting any more time on it. Big thanks to Mike for your help mate, very much appreciate your time