I bought a site from a person, and i asked to webair to move it from his server to mine, and also the db....they answer that this fall outside their standard support parameters and deemed billable at their standard rate of $150 and hour. Lol
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Free the world -
I can do it for 30$
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another webair succes story...Comment
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Do it yourself. If you need help hit me up [email protected]
I'm pretty sure another host would have done it for free.“If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”Comment
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Can't you get your host to move it for free?.
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Arguing with a troll is a lot like wrestling in the mud with a pig, after a couple of hours you realize the pig likes it.Comment
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I can do it, it's not so difficult i asked them because i'm not able to create the domain in my server, so i also asked to transfer it directly, i didn't think can be so difficult for them this operation. Now i've asked them to unlock the domain so i can create it by myself.
But i think it's crazy they are asking money for this operation. I post this here so someone from Webair can read and replyLast edited by VforVendetta; 10-06-2011, 10:36 AM.Free the worldComment
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another webair success storyComment
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Not sure if youre a new client 0of theirs or what but I have never been charged a dime for that... Ive also had 12 sites moved at once, half with DBs...
Any host Ive encountered has done this for free and without hassle just cause they are happy to obtain your business...
Poor biz plan if you ask me...Comment
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Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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Wtf is it with people? Such things cost and someone have to pay, simple as that...
Money goes around = economy!Comment
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So you don't host with them and you expect them to work for free? Is that it??I'm just a newbie.Comment
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Hey Mike I just forwarded you an email about a consolidation from last week. Please get back to me once you get a moment, thanks!
Webair has always been good to me. VERY good actually. No matter the situation they always work with me. Their live help is second to none IMO, with all my other hosts I have to wait for a reply via email (annoying).
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Skype: ConversionSharks || Email: info /@/ conversionsharks.comComment
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When I call my hosting company and ask them to do something, i EXPECT to get charged for that.... I hope he has to pay for this!Comment
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Why? Naked Hosting doesn't charge their customers on dedicated to do this. Hell they even update all of my WordPress installs if I don't feel like it. That's real support from a company who sees their customers as partners... the more successful their customers are the more successful they are.Comment
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Everything has been worked out. Thanks for sharing your thoughts and comments. VforVendetta is in good hands at Webair.
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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Thats a lot of money for a simple transfer.. If i were you i would pack up my sites and move to a hosting company that actually wants my business, these guys with that rate obviously dont want yours
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No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!
Everything should be free those days... porn...hosting services... yah..makes sense...
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since when is stuff like this expected to be done for free by the host?
If you have a good relationship with the host, sure they'll hook you up... but expecting them to perform webmastering tasks for free is a bit pushing it..Custom Software Development, email: woj#at#wojfun#.#com to discuss details or skype: wojl2000 or gchat: wojfun or telegram: wojl2000
Affiliate program tools: Hosted Galleries Manager Banner Manager Video Manager
Wordpress Affiliate Plugin Pic/Movie of the Day Fansign Generator Zip ManagerComment
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VforVendetta is a client. As simple as it sounds, moving a site is easy. But not every site move is apples to apples. There are many technical issues that could come up. How much data, same OS or not, configurations, accurate database info and some testing. If any new client signs up with Webair, we will absolutely, positively move the content from another host to our company- case closed.No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!
Everything should be free those days... porn...hosting services... yah..makes sense...
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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I cant agree with you more. Webair is a hosting company that has other Premium Services available such as Cloud Storage, Cloud Hosting, VPS Infrastructure, Managed Hosting, CDN, Domain Registration and Web Design. We will be happy to write scripts, fix your database, and do other Webmastering tasks- but we charge accordingly as we should charge.
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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i got a server at webair once and they transferred like 100 domains from an old server to the new one
many a late night at 4am or 5am or 6am i am messing around and use their live chat for help and it never fails to put me in touch with someone that knows how to deal with the problemComment
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People don't realise how intricate stuff like this can be....I don't endorse a god damn thing......
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Seriously, i would pay for it but i think it's a little bit too much. It does fall off "standard" support and i ain't a Web air whore by the way.
Sorry to disapoint yaComment
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Hey Everybody I'm feeling good right now. I'm going to give anybody who reads this thread and contacts me directly 20% off any of our VPS Packages
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Mike
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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You think 3x annual revenue is what the average porn site fetches in a sale. I am going to call BS on your three rack claim when you're so clueless about this industry. NM your reading comprehension is so poor you didn't realize OP is a customer.No, we have 3 racks of servers and if we ask for a job, we will always pay for the support (patching job,restart,installation,etc). I can agree that if you are paying for a support agreement this should be included. But the OP is not even a customer as I understand it, he should start paying and stop crying on gfy!
Everything should be free those days... porn...hosting services... yah..makes sense...Last edited by epitome; 10-06-2011, 12:39 PM.Comment
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I have never been charged by a hosting company to move my sites onto their servers.
On most sites all you have to do is issue the tar command and then load the tar ball
onto the new server and untar it while maintaining the file permissions.Comment
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I hate webair but I have to agree, you should pay for this. It's not their problem that you can't move it yourself.I like pie.Comment
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Agreed.
Something like this is mission critical, and time sensitive to be done right. If you expect it for free, then you tend to get it on 'their' timeline and it may not be a priority. Or they simply are not going to spend the time to do it right.
On something like this, where you want it done right and timely, I would pay for the proper attention to be given to making sure it was moved correctly, according to the timeline I want, and done right the first time. You typically get what you pay for.
No offense.
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That's what they all say. Pardon me for being skeptical.Comment
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What about the people that try it themselves, fuck it up and then need the host to fix it?Agreed.
Something like this is mission critical, and time sensitive to be done right. If you expect it for free, then you tend to get it on 'their' timeline and it may not be a priority. Or they simply are not going to spend the time to do it right.
On something like this, where you want it done right and timely, I would pay for the proper attention to be given to making sure it was moved correctly, according to the timeline I want, and done right the first time. You typically get what you pay for.
No offense.
How come when you come on board they can migrate your sites quickly and easily but all of a sudden here its a big deal?
We are talking a Webair to Webair transfer.Comment
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Why should they be expected to fix any of it. Their job is to provide a working server, not to manage a site for the customer. This kind of thing falls under the category of basic webmaster skills. If you can't do this, you shouldn't be a webmaster.
They can migrate customers to their servers free of charge if they'd like to but they don't have to. It's a (stupid) courtesy they provide to get new customers on board. Existing customers can--and should--do it themselves. Again, it's not Webair's job to do the webmaster's job.I like pie.Comment
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$150/hour for hosting support? I need to raise our rates!Comment
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If you do not know what you are doing, you should not try and do it yourself. If you fuck it up and need someone else to fix it, then you pay for it. Just as you can choose to pay someone in advance to fix it, and forgo the fucking it up part.
This is how it works at any other business.
Why do many companies offer coupons, new customer "packages" and discounts?
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Took me a minute but I found it!
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You can argue all you want as somebody that owns a "hosting company" but your argument is weak when there are (better) companies out there doing it for free.If you do not know what you are doing, you should not try and do it yourself. If you fuck it up and need someone else to fix it, then you pay for it. Just as you can choose to pay someone in advance to fix it, and forgo the fucking it up part.
This is how it works at any other business.
Why do many companies offer coupons, new customer "packages" and discounts?
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Paging Brad Mitchell and SweetT ... what is the policy at your company for things like this?
I ask because I have experience with both of you and it seems like there isn't anything you won't do for your customers ... for free ... so what do you charge for the above requests for dedicated customers?Comment
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Better for who? If there's a newbie webmaster and he finds a host that's willing to take care of things like updating scripts for him then yes, that host is better for him. I just think it's sad that this kind of thing is becoming the norm. A competent webmaster shouldn't need that much help.I like pie.Comment
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...............and how much do you pay for their servers and that level of service by comparison to many of the other web hosting companies in the market? You typically are going to pay a lot more for the same server there then you would at some place like a Secured Servers or Webair as an example.
In short, you pay a premium, and get premium service from the SweetP and MOJO's. With SweetP you will even sign a year long contract apparently. MOJO and SweetP prices are typically going to be more expensive for the same hardware, and managed support than many others in the same market. If you want to pay pennies, you get penny support. You are going to have to pay extra for those same levels of service at a budget provider.
You catching on yet champ?
Last edited by Barefootsies; 10-06-2011, 07:12 PM.Comment
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Natnet does it for free. Every time I asked the sites were being moved over within minutes after I talked to them. They've moved hundreds of my sites several months after I started hosting with them. It's been a while since I had a server with them but I'm sure it's still the same great support.
Yep. They do cost more than a lot of other host, you got to pay for support like that.
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$30 for a $1 TRIAL 
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