Anyone done a survey with their customers... - GoFuckYourself.com

Farleys · 01-27-2003, 03:45 PM

to determine if they really do want videos and/or live feeds? I thought I read something about 6 months ago that said surfers really didn't want this as much as they wanted more relevant content.

Just curious.

NetRodent · 01-27-2003, 05:21 PM

The answer to all your questions is yes.

Do surfers want videos? Yes

Do surfers want live feeds? Yes

Do surfers want more relevant content? Yes

Why do you need to take a survey to find that out? People always want more.

vicki · 01-27-2003, 05:25 PM

Farley

I'd read that also although I'm not sure how accurate it all was.

After all these years pushing other paysites I'm gonna take the plunge and open a few of my own so I'll be interested to see how this thread develops.

this is aimed at current paysite owners:
what is the most popular content, pics or vids
are NON-upsell feeds important and if so .. HOW important?

what other things besides good navigation and regular updates are important?

tips?

and don't fuc* with me .. i'm pmsing :D

FlyingIguana · 01-27-2003, 06:53 PM

Quote:

Originally posted by NetRodent
The answer to all your questions is yes.

Do surfers want videos? Yes

Do surfers want live feeds? Yes

Do surfers want more relevant content? Yes

Why do you need to take a survey to find that out? People always want more.

someone needs to learn the power of marketing research...

Honeyslut · 01-27-2003, 07:09 PM

Put a suggestion email button in your members area. They let you know what they like and don't like..

Interlude · 01-27-2003, 08:55 PM

Surfers want content that is relevant to why they signed up. If you join a regular 'ole adult megasite type site, you want more of everything. If you join a specialized site, you're not going to give that much of a shit about more generic porn content. Too many sites out there try to make up for a lack of relevant content by shoving generic feeds at their customers, I don't think it helps.

slapass · 01-27-2003, 09:04 PM

I think the porn industry is ready for some market research. How long until a banner goes stale? How many times does the average surfer visit before they buy? Would they buy again? Are we reselling the same folks or is it once and never again? That ype of stuff would be great to know.

vicki · 01-27-2003, 09:29 PM

I have to agree

Market research can help everyone involved in the biz

what are pic to vid click ratios within members areas?
when offered different sizes of pics, which are most popular?
how offensive do members find upsells and at what price range do they take less offense?
etc etc

I would LOVE to have factual answers not just conjecture

netrodent .. no comment *sigh*

kevinl · 01-28-2003, 02:58 AM

Quote:

what are pic to vid click ratios within members areas?

My server stats indicate they hit the video areas the hardest. have been updating the past year with videos and plan to do the same this year.

Members hate up sells-my emails tell me so. Why should they have to pay when they already paid a membership fee. I dont have any upsells in my members area now.

NikKay · 01-28-2003, 08:11 AM

I conducted a survey:

http://xbiz.com/articles/index.php?article_idp=398

What is of note is that the traffic I have is voyeur/public nudity/teen/party girls... and what I offer is mostly video... so my members who participated in my survey are coming from that sort of a niche marketplace.

Let me know what ya' think!

slapass · 01-28-2003, 08:38 AM

That is great!! How big was your sample?

NikKay · 01-28-2003, 08:51 AM

I had 250+ responses to the survey.

I did ask them to rate the importance of each type of content; live feeds, video, pictures; and everything was pretty much rated as equally important. What does that mean? I guess that they want it all!

Im often surprised by just how much my photo galleries get hit. I mean, I have photos and video of the same wet t-shirt contest, and the pictures sometimes get hit more. And its not just from dial-up users, because the software I have for streaming to dial-up users is really awesome, and they can see the videos clear with sound.

What I want a survey on is WHAT DO WEBMASTERS WANT??

Gman.357 · 01-28-2003, 09:08 AM

Well, I did a poll on videos back in November. Wanted to know if surfers preferred downloadable or streaming, and what the video format was that they preferred to view.

So out of 10,000+ unique votes on the poll (one vote per surfer), here were the results:

What delivery meathod do you prefer to watch video over the internet:

Download it to your hard drive and watch it: 79%

Streaming in real time on a web site: 21%

The next one was a little more surprising:

What video format is your favorite for watching movies from the web:

MPEG (.mpg, .mpeg): 35.29%

DIVX (.avi): 0.00%

Quicktime (.mov): 17.65%

AVI (.avi): 0.00%

Windows Media (.wmv): 47.06%

Edit: This survey was conducted on over 50 websites, spanning 4 different niche markets, including: BBW, Ebony, Big Tits, and Voyeur. The survey ran for 4 weeks, in which time 10,153 unique votes were cast.

vicki · 01-28-2003, 10:36 AM

kevinl, Nikkay and Gman

this is great stuff!
to some this information might seem trivial but its actually a motherload to those of us understanding its worth.

I always thought the younger surfer spent less overall than the older farts and here I see differently.
Downloadable vids make sense (thats how I prefer them also) but the format preferred was a surprise.
And to be honest, with a goodly number of surfers still on dialups, I expected pics rather than vids to be the hottest choice.
One thing I noticed is that very little was mentioned about live feeds and being able to talk one on one with performers .. this is interesting to me.

All of this info can be used in targetting as well as advertising on tours and feeders alike.

The science of understanding your audience is the name of the game!

Nikkay,
I've done some surveys with webmasters over the years, what kinds of things do you want to know??

NetRodent · 01-29-2003, 06:28 PM

Quote:

Originally posted by Gman.357
What video format is your favorite for watching movies from the web:

MPEG (.mpg, .mpeg): 35.29%
DIVX (.avi): 0.00%
Quicktime (.mov): 17.65%
AVI (.avi): 0.00%
Windows Media (.wmv): 47.06%

What percentage of surfers know what a movie format is? How many just know they have Windows Media Player and so assume it must be Windows Media files that it plays.

It is very easy to draw misleading conclusions from surveys if you're not careful.

01-27-2003, 03:45 PM	#1
Farleys Registered User Join Date: Jan 2003 Posts: 17	Anyone done a survey with their customers... to determine if they really do want videos and/or live feeds? I thought I read something about 6 months ago that said surfers really didn't want this as much as they wanted more relevant content. Just curious. __________________ EnvisionCash - Pantyhose is where it is at!

01-27-2003, 05:21 PM	#2
NetRodent Confirmed User Join Date: Jan 2002 Location: In the walls of your house. Posts: 3,985	The answer to all your questions is yes. Do surfers want videos? Yes Do surfers want live feeds? Yes Do surfers want more relevant content? Yes Why do you need to take a survey to find that out? People always want more. __________________ "Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats." --H.L. Mencken

01-27-2003, 07:09 PM	#5
Honeyslut Confirmed User Industry Role: Join Date: Jan 2001 Location: Ass Valley, Ca Posts: 6,436	Put a suggestion email button in your members area. They let you know what they like and don't like.. __________________ http://nakedlunchnews.comWhat's up ? Naked Lunch News !

01-28-2003, 09:08 AM	#13
Gman.357 Confirmed User Join Date: Oct 2002 Location: USA Posts: 2,796	Well, I did a poll on videos back in November. Wanted to know if surfers preferred downloadable or streaming, and what the video format was that they preferred to view. So out of 10,000+ unique votes on the poll (one vote per surfer), here were the results: What delivery meathod do you prefer to watch video over the internet: Download it to your hard drive and watch it: 79% Streaming in real time on a web site: 21% The next one was a little more surprising: What video format is your favorite for watching movies from the web: MPEG (.mpg, .mpeg): 35.29% DIVX (.avi): 0.00% Quicktime (.mov): 17.65% AVI (.avi): 0.00% Windows Media (.wmv): 47.06% Edit: This survey was conducted on over 50 websites, spanning 4 different niche markets, including: BBW, Ebony, Big Tits, and Voyeur. The survey ran for 4 weeks, in which time 10,153 unique votes were cast. __________________ Ouch. Last edited by Gman.357; 01-28-2003 at 09:13 AM..

01-27-2003, 05:25 PM	#3
vicki Confirmed User Industry Role: Join Date: Feb 2002 Location: Deep in the heart o' Texas Posts: 1,478	Farley I'd read that also although I'm not sure how accurate it all was. After all these years pushing other paysites I'm gonna take the plunge and open a few of my own so I'll be interested to see how this thread develops. this is aimed at current paysite owners: what is the most popular content, pics or vids are NON-upsell feeds important and if so .. HOW important? what other things besides good navigation and regular updates are important? tips? and don't fuc* with me .. i'm pmsing :D

01-27-2003, 08:55 PM	#6
Interlude Confirmed User Join Date: Feb 2001 Location: State of Denial Posts: 1,147	Surfers want content that is relevant to why they signed up. If you join a regular 'ole adult megasite type site, you want more of everything. If you join a specialized site, you're not going to give that much of a shit about more generic porn content. Too many sites out there try to make up for a lack of relevant content by shoving generic feeds at their customers, I don't think it helps.

01-27-2003, 09:04 PM	#7
slapass Too lazy to set a custom title Join Date: Nov 2002 Location: Earth Posts: 14,625	I think the porn industry is ready for some market research. How long until a banner goes stale? How many times does the average surfer visit before they buy? Would they buy again? Are we reselling the same folks or is it once and never again? That ype of stuff would be great to know.

01-27-2003, 09:29 PM	#8
vicki Confirmed User Industry Role: Join Date: Feb 2002 Location: Deep in the heart o' Texas Posts: 1,478	I have to agree Market research can help everyone involved in the biz what are pic to vid click ratios within members areas? when offered different sizes of pics, which are most popular? how offensive do members find upsells and at what price range do they take less offense? etc etc I would LOVE to have factual answers not just conjecture netrodent .. no comment sigh

01-28-2003, 08:11 AM	#10
NikKay Confirmed User Industry Role: Join Date: Aug 2001 Posts: 1,642	I conducted a survey: http://xbiz.com/articles/index.php?article_idp=398 What is of note is that the traffic I have is voyeur/public nudity/teen/party girls... and what I offer is mostly video... so my members who participated in my survey are coming from that sort of a niche marketplace. Let me know what ya' think!

01-28-2003, 08:38 AM	#11
slapass Too lazy to set a custom title Join Date: Nov 2002 Location: Earth Posts: 14,625	That is great!! How big was your sample?

01-28-2003, 08:51 AM	#12
NikKay Confirmed User Industry Role: Join Date: Aug 2001 Posts: 1,642	I had 250+ responses to the survey. I did ask them to rate the importance of each type of content; live feeds, video, pictures; and everything was pretty much rated as equally important. What does that mean? I guess that they want it all! Im often surprised by just how much my photo galleries get hit. I mean, I have photos and video of the same wet t-shirt contest, and the pictures sometimes get hit more. And its not just from dial-up users, because the software I have for streaming to dial-up users is really awesome, and they can see the videos clear with sound. What I want a survey on is WHAT DO WEBMASTERS WANT??

01-28-2003, 10:36 AM	#14
vicki Confirmed User Industry Role: Join Date: Feb 2002 Location: Deep in the heart o' Texas Posts: 1,478	kevinl, Nikkay and Gman this is great stuff! to some this information might seem trivial but its actually a motherload to those of us understanding its worth. I always thought the younger surfer spent less overall than the older farts and here I see differently. Downloadable vids make sense (thats how I prefer them also) but the format preferred was a surprise. And to be honest, with a goodly number of surfers still on dialups, I expected pics rather than vids to be the hottest choice. One thing I noticed is that very little was mentioned about live feeds and being able to talk one on one with performers .. this is interesting to me. All of this info can be used in targetting as well as advertising on tours and feeders alike. The science of understanding your audience is the name of the game! Nikkay, I've done some surveys with webmasters over the years, what kinds of things do you want to know??