classic stupidity from paxum

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  • iamtam
    So Fucking Banned
    • Feb 2010
    • 1211
    #1

    classic stupidity from paxum

    a couple of weeks back, i lost the password to my account. their reply was to open a ticket, and point me to the ticket for updates.

    oh wait, you have to log in to see the tickets, which is something i cant do because i lost my password.

    i shake my head when i deal with this sort of stupidity. thankfully i was able to get my password back after a chase around in circles. maybe i should check the ticket now that i can log in.
    Tags: None
    • Yngwie
      I am an Alien from space
      • May 2003
      • 11118
      #2
      when something like this happens you can simply email [email protected] which will kind of be like opening a ticket.
      ICQ: 16544251 - Skype: gator37 @ eastlink.ca - email: yngwie @ isys.ca

        Comment

        • RuthB
          Let's Get Paxumized!
          • May 2005
          • 7248
          #3
          Originally posted by iamtam
          a couple of weeks back, i lost the password to my account. their reply was to open a ticket, and point me to the ticket for updates.

          oh wait, you have to log in to see the tickets, which is something i cant do because i lost my password.

          i shake my head when i deal with this sort of stupidity. thankfully i was able to get my password back after a chase around in circles. maybe i should check the ticket now that i can log in.
          Hi there We have a certain way for you to request your password to be reset. We do this to ensure security of your account.

          Please contact me directly and I will be happy to assist you and provide you with the necessary instructions to request a reset of your password.

          Thanks in advance!

          ICQ #233-854-608
          AIM/YM/SKYPE - PaxumRuth
          Email - [email protected]



          EDIT - SORRY, misread the last paragraph of your original post. I see it's resolved. I'm sorry you had a difficult experience. Usually our clients receive email notifications in relation to open tickets inside their Paxum Control Panel.
          Last edited by RuthB; 07-06-2011, 10:33 AM.
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            • facialfreak
              Confirmed User
              • Feb 2005
              • 3018
              #4
              Minister of Paxum


              "Everything is under control ..."

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                • iamtam
                  So Fucking Banned
                  • Feb 2010
                  • 1211
                  #5
                  ruth it was already done. i just think it is incredibly silly to have someone answer a password reset request by opening a ticket and telling me to log in and read it.

                    Comment

                    • amateurbfs
                      Confirmed User
                      • Jun 2010
                      • 1316
                      #6
                      you sure like to cry

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                        • ContentPimp
                          Confirmed User
                          • Nov 2008
                          • 3184
                          #7
                          what was the point of this thread? to increase your post count?
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                            • Freaky_Akula
                              Confirmed User
                              • Oct 2005
                              • 3670
                              #8
                              You lost your password and got it back. Good for you.

                                Comment

                                • V_RocKs
                                  Damn Right I Kiss Ass!
                                  • Nov 2003
                                  • 32449
                                  #9
                                  Originally posted by iamtam
                                  ruth it was already done. i just think it is incredibly silly to have someone answer a password reset request by opening a ticket and telling me to log in and read it.
                                  Tee Hee Hee.. teh-thhhh tha's juss silly!

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