Paxum support anyone? - WTF?

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  • pimpware
    Confirmed User
    • Jan 2006
    • 1673

    #1

    Paxum support anyone? - WTF?

    I really hate to discuss this kind of stuff in public but enough is enough

    I have my plastic card since December, I had to provide my docs: Id with pic and address proof.

    If I have my card since December then this mean that my account has been verified and indeed it is well noticed at the top paxum website ----> (Verified Account)


    Yesterday when I was attepting to renew some domain names my payment was declined due to unverified address.
    I login to paxum and there was two lines of text asking my docs - WTF? - I sent 2 emails one to [email protected] and one hour later other to [email protected] ... it's been almost 24 hours and no reply of any kind!

    Today I started a ticket at the paxum website and they replied that I had to upload my docs, all this without even justify why I had to do it again.

    I did it, one phone bill, my Id card with photo and my driver's licence with photo ... and waited .... waited .... already replied to the ticket asking some update and not reply so far ...

    I repeat, I REALLY HATE to talk this kind of stuff in public but enough is enough.

    I understand the need for docs but what I don't understand is the lack of communication of your support!

    So please anyone from PAXUM can give me some REAL update?
    icq: 284494832
    realsexforyou.com
  • Agent 488
    Registered User
    • Feb 2006
    • 22511

    #2
    classic mossad/payoneer technique.

    Comment

    • BJ
      Confirmed User
      • Mar 2002
      • 5590

      #3
      stop being a bitch, they're busy. People have small cocks that need attending to.

      Comment

      • RuthB
        Let's Get Paxumized!
        • May 2005
        • 7248

        #4
        hi pimpware, please contact me with your Paxum email so I can look into this for you.

        [email protected]
        ICQ #233-854-608

        Thanks!

        I just added you on ICQ, hitting you up there
        Last edited by RuthB; 03-30-2011, 08:28 AM.
        Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
        Paxum ...... Paxum Bank
        Email: [email protected] ~ Telegram: PaxumRuth

        Comment

        • Deputy Chief Command
          Deputy Chief Command
          • Nov 2005
          • 4482

          #5
          Originally posted by RuthB
          hi pimpware, please contact me with your Paxum email so I can look into this for you.

          [email protected]
          ICQ #233-854-608

          Thanks!
          why didnt somebody at paxum look into it when the issue first arose ? ? furthermore why is the issue even there?


          why is there a need to verify a verified account ? whats next ? verify that your verified adress is verified?

          Comment

          • Chosen
            • Aug 2001
            • 63151

            #6
            I also don't understand why people should verify already verified accounts, especially accounts without any shady transactions?

            Comment

            • pristine
              So Fucking Banned
              • Dec 2010
              • 1176

              #7
              lololol these threads are so fun

              Comment

              • Agent 488
                Registered User
                • Feb 2006
                • 22511

                #8
                you just have to verify the verification of the verifictaion big deal.

                Comment

                • bbobby86
                  partners.sexier.com
                  • Jan 2007
                  • 11926

                  #9
                  i haven't that kind of problems...

                  Comment

                  • RuthB
                    Let's Get Paxumized!
                    • May 2005
                    • 7248

                    #10
                    Pimpware - Your card was not declined due to the request for verification documents. You should receive a response to your ticket soon.

                    PAXUM CLIENTS PLEASE NOTE
                    Any Paxum client receiving a request for verification documents can STILL use his or her account and Paxum Mastercard normally and without any disruption of service.
                    Send & Receive Mass Global Payments - Mass P2P/Wire/EFT/SEPA - Adult Industry Friendly - Award Winning Payment Service - Fast, Reliable & Secure!
                    Paxum ...... Paxum Bank
                    Email: [email protected] ~ Telegram: PaxumRuth

                    Comment

                    • Matyko
                      PsyHead
                      • Aug 2005
                      • 8681

                      #11
                      I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..
                      -=- Register with our ref link and we help you with the setup! -=-
                      AdSpyglass.com - Double your profit from brokers

                      Comment

                      • iv@n
                        Confirmed User
                        • Dec 2001
                        • 641

                        #12
                        Originally posted by Matyko
                        I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..
                        yep, I found that after first payment, not cool if you are paying small amounts

                        Comment

                        • Machete_
                          WINNING!
                          • Oct 2002
                          • 14579

                          #13
                          proof or ban

                          Comment

                          • Chris
                            Too lazy to set a custom title
                            • May 2003
                            • 27880

                            #14
                            Originally posted by Matyko
                            I had no problems with verification but i recently noticed that i was charged for $1 every time i used my card in groceries or online. bought a few games @ iTunes and paid 0.79 EUR + 1 USD for each..
                            Originally posted by iv@n
                            yep, I found that after first payment, not cool if you are paying small amounts
                            as most ewallet companies we have a point of sale fee
                            all of our fee's are listed https://www.paxum.com/payment/fees.p...views/fees.xsl
                            [email protected]

                            Comment

                            • seeandsee
                              Check SIG!
                              • Mar 2006
                              • 50945

                              #15
                              That 1$ fee is bitch if you buying small stuff but now you know that and buy more from 1-buy and save cash
                              BUY MY SIG - 50$/Year

                              Contact here

                              Comment

                              • pimpware
                                Confirmed User
                                • Jan 2006
                                • 1673

                                #16
                                1st of all paxum HATERS - Go Fuck Yourself


                                It's all solved now, Ruth and Yngwie did all they could to help me , I will not discuss much details, the problem was a little difference on the address because of the lantin letters that my address has and the way it was writen on the paxum card files, that way it was not matching and the transaction was declined - fuck! just one character was doing that!

                                The real problem was the slow support response and some lack of communication, nothing else!

                                And because I've seen paxum always improving I believe they will do all they can to make their customers happy - (happy endings ) sorry about the joke


                                PS: more haters - forgive me if I assassinated somehow the english language with this post but it's not my first language so fuck off
                                icq: 284494832
                                realsexforyou.com

                                Comment

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