Trying Domain Transfer, Registrar Gone?

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  • His Infernal Majesty
    Confirmed User
    • Jul 2004
    • 469

    #1

    Trying Domain Transfer, Registrar Gone?

    I won a domain back in November from a drop auction. The domain got registered under "Chocolate Covered Domains", which appears to be an resell affiliate of domain.com. However, Chocolate Covered Domains seems to be gone and when I try a reset password on domain.com it says the domain isn't found. My info is in the whois for the domain but I have no idea how to access anything to transfer it.

    Wat do?
  • Supz
    Arthur Flegenheimer
    • Jul 2006
    • 11057

    #2
    Originally posted by His Infernal Majesty
    I won a domain back in November from a drop auction. The domain got registered under "Chocolate Covered Domains", which appears to be an resell affiliate of domain.com. However, Chocolate Covered Domains seems to be gone and when I try a reset password on domain.com it says the domain isn't found. My info is in the whois for the domain but I have no idea how to access anything to transfer it.

    Wat do?
    Did you try emailing domain.com or calling there support line?

    Comment

    • CYF
      Coupon Guru
      • Mar 2009
      • 10973

      #3
      Call Domain.com. If that fails, contact ICANN.
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      Comment

      • His Infernal Majesty
        Confirmed User
        • Jul 2004
        • 469

        #4
        I had to email their sales email since they only do email support through tickets and you need to purchase something to create an account. I am going to try to call them in the morning, I was just wondering if something like this happened to anyone else. Been working online since 2001 and this is the first time it has happened to me.

        Comment

        • Supz
          Arthur Flegenheimer
          • Jul 2006
          • 11057

          #5
          Originally posted by His Infernal Majesty
          I had to email their sales email since they only do email support through tickets and you need to purchase something to create an account. I am going to try to call them in the morning, I was just wondering if something like this happened to anyone else. Been working online since 2001 and this is the first time it has happened to me.
          strange situation. it could have, but not likely.

          Comment

          • CYF
            Coupon Guru
            • Mar 2009
            • 10973

            #6
            Originally posted by His Infernal Majesty
            I had to email their sales email since they only do email support through tickets and you need to purchase something to create an account. I am going to try to call them in the morning, I was just wondering if something like this happened to anyone else. Been working online since 2001 and this is the first time it has happened to me.
            try these at dotster/domain.com (same company)

            Support Number: 800-403-3568 (domain.com)
            Support Number: 800-401-5250 (Dotster)

            [email protected]

            That should be a 24/7 support number, I think.
            Last edited by CYF; 02-18-2013, 09:11 PM.
            Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more!
            AmeriNOC Coupons | Certified Hosting Coupons | Hosting Coupons | Domain Name Coupons

            Comment

            • numb
              Registered User
              • Oct 2010
              • 67

              #7
              Originally posted by His Infernal Majesty
              My info is in the whois for the domain but I have no idea how to access anything to transfer it.
              Wat do?
              print screeen as a proof..

              Originally posted by CYF
              Call Domain.com. If that fails, contact ICANN.
              +1

              Comment

              • Scat in the Hat
                Confirmed User
                • May 2004
                • 222

                #8
                I think you're looking for mydomain.com

                Comment

                • His Infernal Majesty
                  Confirmed User
                  • Jul 2004
                  • 469

                  #9
                  Got it sorted, thanks everyone!

                  Comment

                  • Supz
                    Arthur Flegenheimer
                    • Jul 2006
                    • 11057

                    #10
                    Originally posted by His Infernal Majesty
                    Got it sorted, thanks everyone!
                    Good to hear.

                    Comment

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