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Originally Posted by Stephen
Nice Post Mark 
My wife's experience backs this up. On her video pages, she started offering the short clips we made for MGP galleries as "highlight clips for dial-up users" in addition to the full length, 720x480 (or 640x480) vids, and had a positive response from users.
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Cool. =] I've had various arguments from other webmasters as to why this data should be wrong in their view but at the end of the day, the numbers don't lie. We all have our personal preferences and we all have theories about surfer psychology but the only all inclusive truth is the one the results show.
That's the whole basis for how I do my designs and offer my guarantee. I never let my own opinion get in the way of what works. =] Now getting my clients to be open like that is whole other skill!