Quote:
Originally posted by Cindyff
One thought is to get IBILL etc. to at least give us the opportunity to react to any charge back requests. At the moment the only time you know about a chargeback is when you see it in your logs.
If we are responsible for chagebacks don't tie our fucking hands behind our backs, let us the webmaster try to do something about it ??
Cindyx
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I actually called ibill and asked what i can do to prevent it, and it was out of their hands, the customer went over ibills head and went straight to his/her bank and got the chargeback.. the really shitty part is ibill doesnt dispute chargebacks. Any joe shmoe can say ' hey, my kid used my card, i didnt authorize this!' and you are fucked. I think ibill needs a database where it lists all people that have charged back, so they can scrub those losers out. They do have a database, but its only for fraud in extreme cases, but think about how many people actually use the same excuse i posted.