Confirmed User
Join Date: Sep 2002
Posts: 3,626
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ccBill, no co-procoessor's allowed? please advise..! we feel trapped.
hello all... ok, we have been following the frightening events unfolding here for the last couple of days, and are getting increasingly confused and concerned about what we need to do here... initially, it seemed since we already have a US presence all we were going to have to do was pay the $750 penalty (along w/ the yearly tariff) and all would be well, we have enjoyed great service from ccBill in the past and wouldn't even consider breaking from them, as we have never had any problem w/ them or their service, and have extensive rebills going on daily through them (along w/ a chargeback ratio that is *well* below 1%!). we have no desire to leave ccBill, period. however, from posts made here in the forum today, we are once again worried.
our sites would probably fall into the near-extreme niche catagories, featuring both simulated bondage and urination, among other topics that some may deem unsavory (absolutely *NO* bestiality, CP-related or blood-letting material, that is for sure!)... is it true that VISA may arbitrarily decide to stop processing our account at some point in the future, even if we have paid the new processing fee's and have more than aceptable chargeback ratio's? just some day we will get an email or call that informs us that "sorry, VISA doesn't like your site, you're screwed." the only acceptable solution we can see to this issue would be to pay the $750 to ccBill, and continue to use them for rebills and all card transactions except VISA, and get an account w/ gloBill as well, and use them for all *new* VISA transactions, just in case we get some bad news relayed from ccBill in the near future stating that VISA doesn't approve of the fetishes of our customers... while this wouldn't be an optimal solution, it would at least be a decent stop-gap measure.
sadly, today it has been alluded to here in the forum (not sure which processor made this statement now, but it was one of the top three) that if we have a gloBill account as a secondary processor on our sites, our primary accounts (all laden w/ rebills, no doubt) will be cancelled w/out warning or mercy, and we could be put out of business overnight. so, we cant have both accounts to protect our financial interests, and we cannot know whether our current accounts are safe from the VISA secret police force... what are we to do? just sit on our hands and wait, for a possible axe to fall?? my chest is starting to hurt again...
any insight into this matter from any one of the ccBill representatives would be very welcome, i have no desire to scream and cast accusations about as some have here, but i feel we (along w/ surely many others who have generated conisderable revenue for these processors) are being put into an unfair position. from what i have read here, it seems you (ccBill, iBill, ePoch, etc.) will not be taking any position to protect or reassure us, as your customers, will be able to continue to conduct business, yet our hands are somehow tied to explore secondary/backup options for our peace of mind. this does not bode well.
as i stated previously, we have *no* desire to leave ccBill or the wonderful service and support we have received from them, but this current situation and the onerous shadow of VISA raining hellfire down upon us by surprise is not going to help us sleep at night... especially since we seem to be disallowed from looking towards any other options unilaterally, and doing so after the fact is not a pleasant option really. please try to address these concerns for us, we are loyal customers of ccBill and feel we have been put in a very bad position here, w/ no indication as to what we can do.
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