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Old 04-21-2006, 12:22 PM  
Lloyd_CCBill
Registered User
 
Join Date: Feb 2004
Posts: 48
Steve,

I took a look into your concerns about the form hits report. Going back and looking at your account; the day to day stats are accurate, but as you have pointed out the numbers for January are off. I am aware of an archiving process that is completed for the form hits system every three months and this process may possibly be causing a reporting issue. I have brought this situation to the attention of our maintenance department.

As with any CCBill related issue or concern; contacting our client support department is always the best possible way to facilitate an appropriate response directly from CCBill.

Thank you,
__________________
Lloyd Briggs
Director of Client Support
CCBill, LLC
[email protected]
O: (480) 449.7751 ext. 251
C: (623) 703.8486
ICQ: 226130819
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