Quote:
|
Originally Posted by JFK
I was having problems all day today, seems better now.
|
You were having problems because we were attempting to troubleshoot
the issue. It seems better now because we reinstated the temporary
(suboptimal) fix. It would be incredibly beneficial if you could provide
your IP address yesterday (which is difficult to be sure of in the past tense,)
the exact time of the problem, and a way that we can reach you quickly to
do further troubleshooting. Without that data, the above post is informative,
but doesn't help us to help you!
Should you not wish to assist in troubleshooting, that's fine as well, but we
can't solve the problem if no one wants to help.
Note that we will soon be troubleshooting again, and hope that, when that
time comes (announced in this thread,) people will sign up to help us
demonstrate a problem to Cox and fix it once and for all.
Thanks much,
-The GFY Network Fixers