ePassporte experienced a database issue yesterday. The problem has since been corrected however a number of account holders will be unable to access their accounts as their passwords have been reset. 
To retrieve your password, please use the password retrieval here: 
https://www.epassporte.com/secure/ep...cgi?req=forgot
If you are not able to successfully use the form please contact Michael Olsen or 
[email protected] and include your username, your full name as it appears on your account and your address.
If you contact me please email me.