HELP! New computer turns off after a few seconds I turn it on

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Jer
    God is Brazilian
    • Feb 2001
    • 10601

    #1

    HELP! New computer turns off after a few seconds I turn it on

    This computer doesn't have an operational system yet, I built it and after I turn it on I see the motherboard screen "press del to enter setup". Five seconds later it turns off (even if I don't press del, it's a hardware problem)

    I tried to remove the RAM memory sticks and turn it on but it turns off after a few seconds also.

    Specs:
    Motherboard Asus P4C800 Deluxe
    Intel P4 3.2 Ghz HT FSB 800 512Kb Cache
    PSU Thermaltake Purepower Butterfly 480W - W0020
    Video Card: Radeon 9600 Pro 256MB AGP
    Corsair ValueRAM 2x256MB PC3200 DDR400 (temporary, I'll have 2x512MB of a better model later)
    (2x) HD Seagate 200 GB - 7200 Serial Ata
  • Jer
    God is Brazilian
    • Feb 2001
    • 10601

    #2
    I tried to post in a hardware board but new users have to wait for admin approval there. This is GFY, I'm sure someone will help me out.

    Comment

    • MickeyG
      Confirmed User
      • May 2004
      • 4134

      #3
      could be a number of things including memory, powersupply or the motherboard.

      Comment

      • MattO
        The O is for Oohhh
        • Feb 2003
        • 10861

        #4
        Will it allow you into the BIOS setup without rebooting?
        If so, check to see if you can set it to "Fail Safe Settings" and give that a whirl. Something like that happened to me once.

        Comment

        • Jer
          God is Brazilian
          • Feb 2001
          • 10601

          #5
          It has a CD/DVD burner too. Forgot to mention it.

          Comment

          • Jer
            God is Brazilian
            • Feb 2001
            • 10601

            #6
            Originally posted by MattO
            Will it allow you into the BIOS setup without rebooting?
            If so, check to see if you can set it to "Fail Safe Settings" and give that a whirl. Something like that happened to me once.
            No. I press "del" to enter setup and two seconds later it turns off

            Comment

            • Jer
              God is Brazilian
              • Feb 2001
              • 10601

              #7
              Originally posted by MickeyG
              could be a number of things including memory, powersupply or the motherboard.
              I think it isn't the memory since I tried without it and it went off after a few seconds

              Comment

              • Jer
                God is Brazilian
                • Feb 2001
                • 10601

                #8
                Poor little Jer

                Comment

                • Jer
                  God is Brazilian
                  • Feb 2001
                  • 10601

                  #9
                  If I try to turn it on right after it goes off it lasts only a second

                  Comment

                  • Braincash Fred
                    Confirmed User
                    • Jul 2002
                    • 1589

                    #10
                    Play around by removing/exchanging componant in it one at the time (video card, DVD, netword card etc etc)

                    This way you'll found the bad guy.

                    And you best solution is still to return it if it's under warranty ;)

                    Comment

                    • polish_aristocrat
                      Too lazy to set a custom title
                      • Jul 2002
                      • 40377

                      #11
                      Nevermind
                      Last edited by polish_aristocrat; 02-01-2005, 05:35 AM. Reason: WTF WHWERE IS THE DELETE FEATURE ?
                      I don't use ICQ anymore.

                      Comment

                      • Jer
                        God is Brazilian
                        • Feb 2001
                        • 10601

                        #12
                        Originally posted by Braincash Fred
                        Play around by removing/exchanging componant in it one at the time (video card, DVD, netword card etc etc)

                        This way you'll found the bad guy.

                        And you best solution is still to return it if it's under warranty ;)
                        I bought the parts and built it myself. I bought all the parts except the memory 6 months ago (!) and I ordered the ram memory, since I didn't receive it I bought some temp RAM sticks.

                        I can't return it

                        I believe most of all the part warranties expired already. I really hope it's just a simple problem or I'm fucked.

                        Comment

                        • Roald
                          SecretFriends.com
                          • May 2001
                          • 27910

                          #13
                          Do like Fred said, remove or add the components one by one. Or try diffent slots, play around abit.


                          WE ARE BUYING PAY SITES! CONTACT ME



                          ClubSweethearts | ManUpFilms | SinfulXXX | HOT * AdultPrime * HOT


                          Paying webmasters since 1996! Contact: r.riepen @ sansylgroup.com | telegram: roaldr

                          Comment

                          • Jer
                            God is Brazilian
                            • Feb 2001
                            • 10601

                            #14
                            I tried to remove the video card and DVD drive so far.

                            Comment

                            • RFlagg
                              Confirmed User
                              • Oct 2003
                              • 128

                              #15
                              Sounds like a classic cooling problem...
                              have you made sure that all of your fans are operating correctly?

                              You also may have the incorrect power supply for that MOBO

                              Programming/System Admin/Security
                              ICQ 2 2 2 1 9 2 2 1 0

                              Comment

                              • James White
                                Confirmed User
                                • Apr 2004
                                • 1405

                                #16
                                sounds like a motherboard/cpu problem. Could be not working correctly.. it is hardware.. my diagnosis from what you said is something is overheating or going into wacko mode and the motherboard has a safety feature and shuts it off so it dont blow up.

                                So its more than likely:

                                - Fans not working properly
                                - CPU is bad
                                - Powersupply is too High, or low.. in rare cases
                                SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

                                Comment

                                • AkiraSS
                                  Wemaxa.com
                                  • Jan 2003
                                  • 2989

                                  #17
                                  Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.

                                  Comment

                                  • the alchemist
                                    Confirmed User
                                    • Dec 2004
                                    • 3271

                                    #18
                                    Originally posted by AkiraSS
                                    Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.
                                    That could be one of the reason, if it still doesn't work after replacing them, try starting it like an old chevy. Everytime it shuts down, power it up again, and again. At some point it will start and won't shut down. It happens often with brand new hardware.
                                    264 349 400

                                    Comment

                                    • Slick
                                      Confirmed User
                                      • Feb 2001
                                      • 7338

                                      #19
                                      Did you plug in BOTH power supplies to the motherboard ?? I know that when I built my last computer, I only plugged in the big power plug to the motherboard and didn't plug in the little one which caused that problem, it'd start to boot, then it's shut right down.

                                      Comment

                                      • Spankyspicpost
                                        Confirmed User
                                        • Jan 2005
                                        • 370

                                        #20
                                        sounds like a heat problem..make sure the heatsink is seated correctly and the fan on it is running..
                                        [email protected]
                                        35897767

                                        Comment

                                        • monro
                                          So Fucking Banned
                                          • Dec 2002
                                          • 787

                                          #21
                                          Originally posted by Jer
                                          This computer doesn't have an operational system yet, I built it and after I turn it on I see the motherboard screen "press del to enter setup". Five seconds later it turns off (even if I don't press del, it's a hardware problem)

                                          I tried to remove the RAM memory sticks and turn it on but it turns off after a few seconds also.

                                          Specs:
                                          Motherboard Asus P4C800 Deluxe
                                          Intel P4 3.2 Ghz HT FSB 800 512Kb Cache
                                          PSU Thermaltake Purepower Butterfly 480W - W0020
                                          Video Card: Radeon 9600 Pro 256MB AGP
                                          Corsair ValueRAM 2x256MB PC3200 DDR400 (temporary, I'll have 2x512MB of a better model later)
                                          (2x) HD Seagate 200 GB - 7200 Serial Ata

                                          Had the same problem, it was a wrong power supplly.

                                          Comment

                                          • MickeyG
                                            Confirmed User
                                            • May 2004
                                            • 4134

                                            #22
                                            As mentioned above Strip everything off the board leave only the video card, memory, processor and then plug in just your keyboard and mouse. If it still acts the same my guess would be bad motherboard. Its happened to me several times with brand new MB's straight out of the box.

                                            I doubt its a heat problem since you've never had it up and running so there was no time for it to get hot.

                                            Comment

                                            • Jer
                                              God is Brazilian
                                              • Feb 2001
                                              • 10601

                                              #23
                                              Thanks for the replies guys. I have no idea how to remove the cpu cooler.

                                              If the problem is with the motherboard I'm fucked.

                                              Comment

                                              • austinth
                                                Confirmed User
                                                • Jul 2002
                                                • 1770

                                                #24
                                                check your fan, it could be overheating if the fan isnt working.
                                                Get A $25 Circuit City GIFT Card - FREE!

                                                Comment

                                                • austinth
                                                  Confirmed User
                                                  • Jul 2002
                                                  • 1770

                                                  #25
                                                  also when u built it did you put those little plastic pins that poke throught the bottom of the mother board. those plastic pins are used to support the board and to keep it from coming in contact with your case. it could be grounding out
                                                  Get A $25 Circuit City GIFT Card - FREE!

                                                  Comment

                                                  • austinth
                                                    Confirmed User
                                                    • Jul 2002
                                                    • 1770

                                                    #26
                                                    also pull the fan and make sure you applied some white litium grease to the cpu, this helps to spread the temp. evenly and helps the fan cool it more evenly.
                                                    Get A $25 Circuit City GIFT Card - FREE!

                                                    Comment

                                                    • mardigras
                                                      Bon temps!
                                                      • Feb 2003
                                                      • 14194

                                                      #27
                                                      Speaking of power, make sure the voltage setting switch (should be near the power plug) is in the proper position. If it's expecting UK voltage levels and you are supplying US that would be a definite problem.
                                                      .

                                                      Comment

                                                      • Jer
                                                        God is Brazilian
                                                        • Feb 2001
                                                        • 10601

                                                        #28
                                                        Looks like the problem is with the fan retention locks, I think they weren't properly installed (my sister-in-law who is an eletric engineer installed it for me).

                                                        This was a simple mistake but I can't move one of the retention locks to the correct side. I'm afraid of breaking it. The other lock was easy to put to the correct side.

                                                        Comment

                                                        • Jer
                                                          God is Brazilian
                                                          • Feb 2001
                                                          • 10601

                                                          #29
                                                          Originally posted by mardigras
                                                          Speaking of power, make sure the voltage setting switch (should be near the power plug) is in the proper position. If it's expecting UK voltage levels and you are supplying US that would be a definite problem.
                                                          The powersuplly auto-detects if it's 110-115V or 220-230V

                                                          Comment

                                                          • JFK
                                                            FUBAR the ORIGINATOR
                                                            • Jan 2002
                                                            • 67369

                                                            #30
                                                            Originally posted by AkiraSS
                                                            Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.
                                                            Thats what I would think as well, similar thing happened to me , when the cooling fan blew

                                                            FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX
                                                            For promo opps contact jfk at fubarwebmasters dot com

                                                            Comment

                                                            • Jer
                                                              God is Brazilian
                                                              • Feb 2001
                                                              • 10601

                                                              #31
                                                              Thank you all for your replies. I don't know how I'll put the fan retention lock to the correct side but I think that is the problem. The fan spins perfectly even if it isn't properly locked but it probably doesn't cool the heatsink enought*

                                                              * That's obvious. If there's a lock it must be locked to work perfectly, heheh.

                                                              Comment

                                                              • Yngwie
                                                                I am an Alien from space
                                                                • May 2003
                                                                • 11118

                                                                #32
                                                                it's not a voltage problem. the power supply he is using has an auto voltage selector. Did you plug the 12v plug of the power supply to the motherboard? (to power the CPU)

                                                                As someone mentioned it may be that the heat sink is not seated properly. If it was the RAM (1 or more bad sticks) the pc would power up but you'd get a black screen. I had that problem when I bought my asus p4p800 SE, 1gb of kingston hyperX dual channel pc3200 and the same power supply you have. 1 stick of ram was bad so nothing worked. the warranty with the place you bought the parts at may be over but it's still on waranty with the manufacturer.
                                                                ICQ: 16544251 - Skype: gator37 @ eastlink.ca - email: yngwie @ isys.ca

                                                                Comment

                                                                • candyflip
                                                                  Carpe Visio
                                                                  • Jul 2002
                                                                  • 43073

                                                                  #33
                                                                  I had this happen once and it was because my box was overheating. Too much dust inside your unit.

                                                                  Clean it all out and see if that helps. I reinstalled Windows 3 times trying to figure it out and it was just the heat issue all along.

                                                                  Spend you some brain.
                                                                  Email Me

                                                                  Comment

                                                                  • Jer
                                                                    God is Brazilian
                                                                    • Feb 2001
                                                                    • 10601

                                                                    #34
                                                                    It's working!

                                                                    The problem was with the cooler/heatsink. I was able to remove the cooler and heatsink and install it again. I'll install Windows XP now

                                                                    Comment

                                                                    • Jer
                                                                      God is Brazilian
                                                                      • Feb 2001
                                                                      • 10601

                                                                      #35

                                                                      Comment

                                                                      • tranza
                                                                        ICQ: 197-556-237
                                                                        • Jun 2003
                                                                        • 57559

                                                                        #36
                                                                        I'm glad to hear that bro.
                                                                        I'm just a newbie.

                                                                        Comment

                                                                        Working...