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I like Epassporte because it's convenient for me - I don't have specific needs and perhaps because I've resolved any issues immediately, I don't have complaints.
I do think, however, that some real competition is required. It would keep prices competitive, innovation in the forefront and Customer Service as top priority. I do think, however, that it has to be from someone with a clean reputation, financial backing, experience and they can't come out with less than what Epassporte is presently offering. In order for them to be successful, they need to be an apple to apple comparison. It would also be quite interesting if they can sign-on CCBill to process payouts through them - then it would be a card in HIGH DEMAND.
Customer Service in Multiple languages would be helpful.
Some form of 'payment default' resolution would be good.
Ability to wire funds into/out of foreign banks would be nice too.
The ability to pull statements.
I'd have to sit and think about this more but I think I've covered a few items that would provide a great service.
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