Someone explain this to me...

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  • Heather Hamptons
    Confirmed User
    • Oct 2003
    • 2306
    #1

    Someone explain this to me...

    I was just going through my CCBill stats and noticed something odd.

    Im showing 2 chargebacks from one user. It says this person signed up to me site, and even let it rebill for another month. Then apparently he not only charged back the rebill, but the initial signup as well.

    Explain to me why on earth ccbill would give this douche bag his money back when he obviously had a full month of access? I can understand the chargeback on the rebill, but why give him money back for his initial join? He didnt even cancel until 2 weeks into the rebill. So there's no reason to refund him his first payment.
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    • Paco, of Large Cash.
      Confirmed User
      • Jun 2002
      • 2267
      #2
      I am sorry for the following but ... LOL ... yah the fucking meathead at the billing companies have no clue at what they are doing except when it comes to taking 'their share':

      A 'billing processors', we maybe currently or once did use, pull the same shit on us all the time. For months the pack of losers did this and I tried my hardest to dump the chumps (after many insulting e-mails) ... fortunately for them I do not own the company or they would be bigger shit stains sitting on the side of the road.

      But it has nothing to do with their system ;(

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        • NaughtyRob
          Two fresh affiliate progs
          • Nov 2004
          • 29602
          #3
          Thats fucked up Heather.
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            • Varius
              Confirmed User
              • Jun 2004
              • 6890
              #4
              First of all, it's not the processor, it is the bank.

              The customer probably told the bank he had these charges from your site, but never used it or heard of it, whatever.

              USA makes chargebacks wayyyyyyyyyyyyyy too easy to do, it takes a simple 5 minutes.

              The only thing you could do is contest it and prove he accessed the site, but is all that trouble worth it for $25-$50 ? Likely not, unless you really have nothing to do.
              Skype variuscr - Email varius AT gmail

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                • tungsten
                  Too lazy to set a custom title
                  • Mar 2004
                  • 10579
                  #5
                  i agree, thats just retarted
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                    • xclusive
                      Too lazy to set a custom title
                      • Apr 2004
                      • 35218
                      #6
                      that sucks

                      I support MediumPimpin.com / Shemp's Outlawtgp.com /


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                        • Buddah00
                          Confirmed User
                          • May 2004
                          • 722
                          #7
                          That's fucked up, if you have user logs try to contest it
                          I want what every other man wants, I just want it more.

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                            • Heather Hamptons
                              Confirmed User
                              • Oct 2003
                              • 2306
                              #8
                              Yeah I his initial payment back after his been a member for a month and a half?

                              Yeah it's not really worth contesting it. Call it a loss. It is fucked up though, that it's so each to chargeback. All you have to do is HINT about it and they rush you your money back.

                              Isn't that fraud though? To pay for a service, receive the service, then do a chargeback?

                              What's sad to me is that he charged back to get his measly $19.95. Wonder why having that little bit meant so much lol
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                                • Scootermuze
                                  Confirmed User
                                  • Dec 2001
                                  • 4513
                                  #9
                                  Originally posted by Varius

                                  The only thing you could do is contest it and prove he accessed the site, but is all that trouble worth it for $25-$50 ? Likely not, unless you really have nothing to do.
                                  Wouldn't take long to drop an email thanking them for the lame assed chargeback to a guy that had accessed the site for a month...

                                  With a, "way to go IDIOT" as a closing..

                                    Comment

                                    • woj
                                      <&(©¿©)&>
                                      • Jul 2002
                                      • 47880
                                      #10
                                      I thought processor issues only refunds, chargebacks are issued by the credit card company....
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