I'll copy the email I got from them - I'm in utter shock.
Response (Jessica) - 01/21/2005 10:08 AM
Hello,
I was sent this email from one of the Representatives from Directi. You will need to contact them so you can work with them to get your domain back. Probably what they will want you to do is pay for the transfer fee at a discounted rate and then once you do this, you can manage the domain there. After you get the domain back, you can then contact me, we will work on getting the domain back to Dotster.
***************
Hello Jessica,
A thorough search indicates the following domain names having transferred recently from Dotster:
easy-dater.com
Yes, you can ask the Registrants to directly get in touch with [email protected] and refer to their conversation with yourself and then we can work upon the previously discussed path of resolving this issue.
Cheers,
Saurabh Pande
Senior Team Lead [Level 5]
Technical Support
Directi.com - The Internet Foundation
Support KB & Help Desk -
http://support.directi.com
************************************************** **********
Response (Jessica) - 01/19/2005 08:58 AM
Hello,
We have contacted the current Registrar of the domain. They have sent the below option to get your domain back.
************************************************** ************************************************** *************************
From Directi:
This is what we can do in this case:
1. You ask the Registrant to provide us an E-mail Address which will be used as a Username for the Customer Control Panel [CCP]
2. We will allot a CCP to the Registrant to manage the domain name shinjukuseries.com
3. We will then apply Registrar Lock to this domain name and raise an Invoice of USD 6.99 to recover the Cost of Renewal of this domain name. This is will be done since the Customer who transferred this domain name will surely Chargeback [Dispute] the CC transaction. Of course, this price is much lower than our regular Customer's Cost for transferring domain names.
4. Once this Invoice is paid by the Registrant, we will remove Registrar Lock from this domain name and the Registrant may do whatever with his domain name.
************************************************** ************************************************** *************************
If you agree to these options, please let me know and I will set up a contact for you at Directi.
Response (Jessica) - 01/17/2005 05:15 PM
Hello,
We are in contact with the current Registrar and awaiting their response. Once they have contacted us, I will contact you with further details.
i can't belive they actually want me to pay them a few dollars to do this. I'm in complete shock at the utter stupidity of this, and it took them a WEEK to get this far.
Response (Jessica) - 01/21/2005 10:08 AM
Hello,
I was sent this email from one of the Representatives from Directi. You will need to contact them so you can work with them to get your domain back. Probably what they will want you to do is pay for the transfer fee at a discounted rate and then once you do this, you can manage the domain there. After you get the domain back, you can then contact me, we will work on getting the domain back to Dotster.
***************
Hello Jessica,
A thorough search indicates the following domain names having transferred recently from Dotster:
easy-dater.com
Yes, you can ask the Registrants to directly get in touch with [email protected] and refer to their conversation with yourself and then we can work upon the previously discussed path of resolving this issue.
Cheers,
Saurabh Pande
Senior Team Lead [Level 5]
Technical Support
Directi.com - The Internet Foundation
Support KB & Help Desk -
http://support.directi.com
************************************************** **********
Response (Jessica) - 01/19/2005 08:58 AM
Hello,
We have contacted the current Registrar of the domain. They have sent the below option to get your domain back.
************************************************** ************************************************** *************************
From Directi:
This is what we can do in this case:
1. You ask the Registrant to provide us an E-mail Address which will be used as a Username for the Customer Control Panel [CCP]
2. We will allot a CCP to the Registrant to manage the domain name shinjukuseries.com
3. We will then apply Registrar Lock to this domain name and raise an Invoice of USD 6.99 to recover the Cost of Renewal of this domain name. This is will be done since the Customer who transferred this domain name will surely Chargeback [Dispute] the CC transaction. Of course, this price is much lower than our regular Customer's Cost for transferring domain names.
4. Once this Invoice is paid by the Registrant, we will remove Registrar Lock from this domain name and the Registrant may do whatever with his domain name.
************************************************** ************************************************** *************************
If you agree to these options, please let me know and I will set up a contact for you at Directi.
Response (Jessica) - 01/17/2005 05:15 PM
Hello,
We are in contact with the current Registrar and awaiting their response. Once they have contacted us, I will contact you with further details.
i can't belive they actually want me to pay them a few dollars to do this. I'm in complete shock at the utter stupidity of this, and it took them a WEEK to get this far.
, switch to directnic.com
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