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Originally Posted by Web Lass
I *tried* to use GeekSquad once and I was not satisfied. There are two GeekSquad locations near me, both inside of BestBuy stores. All I needed was a diagnostics test run and first of all they didn't know what that was, second they couldn't give me a price up front, and third the turnover time was a week.
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I agree, they are overpriced, slow and generally unskilled. They make the bul of their money charging people to install virus protection. That tells you how skilled they are.