Kudos Everyone!
First of all let me say this, I am a new webmaster trying to break into the adult industry, and I have used this board to gain allot of knowledge that I would have otherwise had to have gone thru trial and error to obtain.
A few weeks ago, I posted a topic looking for a Windows Server Administrator to administrate my box when needed, as I can do most things myself. I got a few responses, and I ended up giving Prime Outsourcing the job. From the moment I signed up, things just didn't sit right with me. As soon as I spoke to my assigned administrator, he told me he was on the server applying critical windows patches & updates. First of all, I knew this was bullshit, because I had ran the windows update myself, and there was no updates that needed to be installed. Not to mention the box had just been assigned to me, and the hosting company made sure things were in order before releasing the box to in the first place. When I informed him of this, he said "Oh" .... well in that case we'll do a security audit. This so called security audit took 5 days for me to get the results from. On March 20th, I got a letter from the support team at Prime Outsourcing saying:
"We have applied the necessary patch and hardened your server. We all know
that vulnerability and exploits can happen in the course of the server
usage. In line of that, we will proactively monitor and will log-in to the
server from time to time to check its status."
I was thinking to myself, it took 5 whole days for them to do that?? Anyway.... it get's worse. I currently pay extra a month for 100 gigs of remote back up space with my dedicated host. I informed Prime Outsourcing about this, and that the server was already setup to do daily backups. Infact, I forwarded the email that the host sent me detailing what files/programs were necessary for the system to perform the backups, and how the backups were scheduled. However, on March 18th (Two days before PrimeOutSourcing sent me an email stating everything was fine with the server) , I get an email from my host stating:
"I checked our backup host, and noticed that your server has not
performed a backup since I was logged in and fixing up the backup
script earlier in the week. Can you please verify that the files I
mentioned in my previous e-mail are undamaged? If they keep getting
removed, we can not guarantee that you will have functional backup
services."
Ofcourse I was pissed. Come to find out that whenever you change the root password ( As Prime OutSourcing suggested I do.) Windows Task Scheduler requires that you update the password there as well. Prime OutSourcing had the new root password, so there is no excuse why they shouldn't have known that the server wasn't performing daily backups in the first place. Since they were so-called doing a "security-audit" and overall check of the server.
Ofcourse I fired these clowns immediately, and I asked my host did they have a management plan. Come to find out the management plan is basically around the same price I was playing Prime Outsourcing, so had I known this previously, I would have definately stuck with my hosting provider. It's very important I point out that these people are so inexperienced, that they didn't even have the fucking firewall on my server turned on, but the admin "hardened" my server! LOL, what a joke.
To top it off......I wasn't even going to post here, and let these clowns keep the money that I sent them for a month's service, although I didn't even use a full week!!! But when I contacted the "account rep", he was trying to make excuses the entire time. It's one thing to fuck up and take responsibility for it, but don't piss on my leg and tell me it's rain.
Bottom line is...... Stay away from these clowns!!
First of all let me say this, I am a new webmaster trying to break into the adult industry, and I have used this board to gain allot of knowledge that I would have otherwise had to have gone thru trial and error to obtain.
A few weeks ago, I posted a topic looking for a Windows Server Administrator to administrate my box when needed, as I can do most things myself. I got a few responses, and I ended up giving Prime Outsourcing the job. From the moment I signed up, things just didn't sit right with me. As soon as I spoke to my assigned administrator, he told me he was on the server applying critical windows patches & updates. First of all, I knew this was bullshit, because I had ran the windows update myself, and there was no updates that needed to be installed. Not to mention the box had just been assigned to me, and the hosting company made sure things were in order before releasing the box to in the first place. When I informed him of this, he said "Oh" .... well in that case we'll do a security audit. This so called security audit took 5 days for me to get the results from. On March 20th, I got a letter from the support team at Prime Outsourcing saying:
"We have applied the necessary patch and hardened your server. We all know
that vulnerability and exploits can happen in the course of the server
usage. In line of that, we will proactively monitor and will log-in to the
server from time to time to check its status."
I was thinking to myself, it took 5 whole days for them to do that?? Anyway.... it get's worse. I currently pay extra a month for 100 gigs of remote back up space with my dedicated host. I informed Prime Outsourcing about this, and that the server was already setup to do daily backups. Infact, I forwarded the email that the host sent me detailing what files/programs were necessary for the system to perform the backups, and how the backups were scheduled. However, on March 18th (Two days before PrimeOutSourcing sent me an email stating everything was fine with the server) , I get an email from my host stating:
"I checked our backup host, and noticed that your server has not
performed a backup since I was logged in and fixing up the backup
script earlier in the week. Can you please verify that the files I
mentioned in my previous e-mail are undamaged? If they keep getting
removed, we can not guarantee that you will have functional backup
services."
Ofcourse I was pissed. Come to find out that whenever you change the root password ( As Prime OutSourcing suggested I do.) Windows Task Scheduler requires that you update the password there as well. Prime OutSourcing had the new root password, so there is no excuse why they shouldn't have known that the server wasn't performing daily backups in the first place. Since they were so-called doing a "security-audit" and overall check of the server.
Ofcourse I fired these clowns immediately, and I asked my host did they have a management plan. Come to find out the management plan is basically around the same price I was playing Prime Outsourcing, so had I known this previously, I would have definately stuck with my hosting provider. It's very important I point out that these people are so inexperienced, that they didn't even have the fucking firewall on my server turned on, but the admin "hardened" my server! LOL, what a joke.
To top it off......I wasn't even going to post here, and let these clowns keep the money that I sent them for a month's service, although I didn't even use a full week!!! But when I contacted the "account rep", he was trying to make excuses the entire time. It's one thing to fuck up and take responsibility for it, but don't piss on my leg and tell me it's rain.
Bottom line is...... Stay away from these clowns!!
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