Fucking CAPITAL ONE! Avoid these fucks! (Pic)

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  • Luc
    Confirmed User
    • Nov 2002
    • 1130

    #1

    Fucking CAPITAL ONE! Avoid these fucks! (Pic)

    Alright, so I called them to cancel a card I got two years ago with some
    ridiculous $200 credit limit. I've been calling them last 2 weeks, gave up
    after being on hold for about 45 minutes. Today, decided to stay until
    they pick up. So far it's been 2hrs, 22min.

    ok, so i pickup my other line and call em up this time trying to become a new
    customer, the phone is immediately answered. i tell the fucking guy i want to
    cancel the piece of shit, he transfers me to the same bullshit line.

    alright, so i figure, while i'm on hold , i'll just file a complaint with the BBB
    since i noticed a lot of other pissed off customers did the same.

    i visit BBB and this is what i see, surprise!


    now, try to file a complaint against them, the search engine returns no
    results.. hmm. strange ehh? there were over 4k complaints filed against
    them last year but strangely when you look up "capitalone", you get nothing
    and when you look up "capital one" you get "Capital Stone".

    the BBB is as useless as the 800 number i'm on. great way to spend a sat
    night.

    avoid these fucks.
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  • swoop
    Confirmed User
    • Oct 2003
    • 3903

    #2
    To be honest, I heard on a financial show to NEVER cancel a card because it hurts your credit score....just cut up the card...if you don't spend anything it won't matter.

    Just a heads up
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    • evanmorgan
      Confirmed User
      • Aug 2004
      • 2490

      #3
      yeah companies that are more concerned with getting new customers than looking after existing ones really suck, it happened to me with the broadband countless times
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      • Luc
        Confirmed User
        • Nov 2002
        • 1130

        #4
        Originally posted by swoop
        To be honest, I heard on a financial show to NEVER cancel a card because it hurts your credit score....just cut up the card...if you don't spend anything it won't matter.

        Just a heads up
        I never used the card, not once in 2 years, and all the sudden I get a bill
        from them with a $5 fee and a $29 late fee and interest. to top it off they
        won't cancel or investigate since its only $5, and it's my fault i didn't pay
        it in time.
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        • xclusive
          Too lazy to set a custom title
          • Apr 2004
          • 35218

          #5
          wow that interesting wonder how they get away with it

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          Comment

          • Rictor
            Old Timer
            • Jan 2001
            • 12208

            #6
            Credit cards are a scam but it's hard to get through life without one. Everyone wants to have your card on file...airports, hotels, etc. even if you pay with cash.

            Comment

            • SmokeyTheBear
              ►SouthOfHeaven
              • Jun 2004
              • 28609

              #7
              Originally posted by Luc
              I never used the card, not once in 2 years, and all the sudden I get a bill
              from them with a $5 fee and a $29 late fee and interest. to top it off they
              won't cancel or investigate since its only $5, and it's my fault i didn't pay
              it in time.

              heh the old yearly fee or service charge..

              OR you got the "mysterious $5 charge" that some people say is insider visa crooks, sift $5 from everyone on rotation
              hatisblack at yahoo.com

              Comment

              • hyper
                Confirmed User
                • Mar 2002
                • 5294

                #8
                http://www.upn29.com/news/story.asp?1640089

                Comment

                • Antonio
                  Too lazy to set a custom title
                  • Oct 2001
                  • 14136

                  #9
                  Originally posted by SmokeyTheBear

                  OR you got the "mysterious $5 charge" that some people say is insider visa crooks, sift $5 from everyone on rotation
                  haha the infamous salami attack?
                  IT has been done in the past by programmers and bank employees, but it's usualy done by taking a cent or a fraction of the cent (by rounding off) from thousands and thousands of peolpe. It can go undetected for years, but I think the banks a well aware of the trick by now ;)

                  Comment

                  • Sly
                    Let's do some business!
                    • Sep 2004
                    • 31379

                    #10
                    I swear I get 5 applications from them everyweek. I don't need anymore credit cards. I have 2 personal credit cards, 1 store card (Best Buy), and 1 credit card for my corporation.
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                    • swoop
                      Confirmed User
                      • Oct 2003
                      • 3903

                      #11
                      love the pre approved cards they send for available credit of $20k or around there and you don't get approved.

                      wait, it says pre-approved...hahaha
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                      Comment

                      • abadfish
                        Confirmed User
                        • Jul 2003
                        • 1482

                        #12
                        I get like 10 Capital One applications a month and so I finally sent one in and the fuckers never responded to my application the second time... they sent me a letter to tell me to change my address from a PO box to a physical address, which I did over the phone, and then I never heard from them again.

                        I still get about 10 apps a month though, for business and personal cards.
                        Reanna Mae

                        Comment

                        • XpressMedia
                          Confirmed User
                          • Sep 2004
                          • 690

                          #13
                          I've always had good luck with Capital one

                          Comment

                          • Illicit
                            wtf ?
                            • Dec 2003
                            • 11895

                            #14
                            I had a hell of a time canceling my capital one card... turns out they dont close the account until there is a month of no activity AFTER you tell them to close it... so charges can still post to your account after you have tried to close the account. took me 2 months to get the freaking thing closed (I forgot about a recurring charge).
                            Insert Sig Here

                            Comment

                            • jimmyf
                              OU812
                              • Feb 2001
                              • 12651

                              #15
                              Originally posted by ajpiii
                              I had a hell of a time canceling my capital one card... turns out they dont close the account until there is a month of no activity AFTER you tell them to close it... so charges can still post to your account after you have tried to close the account. took me 2 months to get the freaking thing closed (I forgot about a recurring charge).
                              Surprise...Surprise...Surprise if you have a recurring bill and cancel the card and they cancel the card, they will still honor the recurring . hard 2 believe

                              I thought when you cancel or close an account there couldn't be any more charges on it but wrong.
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                              • warlock5
                                Confirmed User
                                • Jan 2004
                                • 2808

                                #16
                                The BBB = scam. You should tell badbusinessbureau.com about this capital one bullshit.

                                Comment

                                • foolio
                                  ICQ: 178725656
                                  • Nov 2002
                                  • 12366

                                  #17
                                  shit reminds me of AOL lol

                                  Comment

                                  • FTVGirls
                                    So Fucking Banned
                                    • Oct 2002
                                    • 1052

                                    #18
                                    I've had my share of these credit card fuckers, even one came back from the grave, and started charging me late fees on their annual membership fees even though I had cancelled. Yes, the long phone call and tedium before it got resolved, if it did.

                                    Just go with a debit card/bank card... it has the visa logo and the same options as a credit card, without the fuckers involved. You just have to have sufficient money in your bank account

                                    Comment

                                    • wargames
                                      Kliris
                                      • May 2003
                                      • 10423

                                      #19
                                      Never cancel your cards it looks bad on your credit report. Just keep the card and sit on it. I have a capital one card when i was 18 it had a credit card limit of 200 bucks i am 26 now and its still at 200. I tried to get a higher limit once and they denied me lol. I have about 250k in credit cards some as high as 50k but for some reason capital one is anal as a motherfucker. The card is in my drawer collecting dust.
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                                      Comment

                                      • kowntafit
                                        Confirmed User
                                        • Jan 2004
                                        • 4667

                                        #20
                                        I had exactly the same problem with a popular hosting company. Wouldn't answer any calls, emails or tickets, couldn't cancel, they just kept charging the card every month.

                                        This is where my next million is coming from!

                                        Comment

                                        • jt420
                                          Confirmed User
                                          • Nov 2003
                                          • 2479

                                          #21
                                          that 5 dollar fee is a crock of shit. i hate cards that charge you even if your not using them. cut that fucker up
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                                          • Thurbs
                                            The Thrilla in Manila
                                            • Sep 2004
                                            • 4785

                                            #22
                                            if you tell capital one you want to prepay the card, they usually will up the credit limit 2x the deposit on the second month. I know alot of my frat bros we're doing that. I find them quite reasonable about billpayments, they just don't try very hard to notify you that you may owe them something until you go over your limit. I let it sit for a year, and then i got the bill.

                                            Comment

                                            • warlock5
                                              Confirmed User
                                              • Jan 2004
                                              • 2808

                                              #23
                                              Originally posted by FTVGirls
                                              Just go with a debit card/bank card... it has the visa logo and the same options as a credit card, without the fuckers involved. You just have to have sufficient money in your bank account
                                              Ya but if someone fucks you good luck trying to charge it back.

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