What's a good live chat support software?

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  • abyss_al
    **LOOKING FOR TRADES**
    • Oct 2003
    • 15605
    #1

    What's a good live chat support software?

    thank you in advance
    EMAIL: allen @ vasmediagroup.com | ICQ: 311329761 | SKYPE: abyss.al | AIM: xABYSSxALx
    Tags: None
    • abyss_al
      **LOOKING FOR TRADES**
      • Oct 2003
      • 15605
      #2
      anyone?
      EMAIL: allen @ vasmediagroup.com | ICQ: 311329761 | SKYPE: abyss.al | AIM: xABYSSxALx

        Comment

        • BV
          wtf
          • Sep 2001
          • 10914
          #3
          www.humanclick.com or www.liveperson.com (same thing)
          i've been using it for 4+ years

          go to www.bvcash.com if you want and try it

            Comment

            • abyss_al
              **LOOKING FOR TRADES**
              • Oct 2003
              • 15605
              #4
              Originally posted by BV
              www.humanclick.com or www.liveperson.com (same thing)
              i've been using it for 4+ years

              go to www.bvcash.com if you want and try it

              cool.. thank you.. will check it out right now.
              EMAIL: allen @ vasmediagroup.com | ICQ: 311329761 | SKYPE: abyss.al | AIM: xABYSSxALx

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                • kacy
                  Confirmed User
                  • Oct 2002
                  • 877
                  #5
                  We use http://kayako.com

                  Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

                  Hope that helps!
                  ~Kacy

                    Comment

                    • galleryseek
                      Confirmed User
                      • Mar 2002
                      • 8234
                      #6
                      I use PHPLive... Does what I need it to do

                        Comment

                        • abyss_al
                          **LOOKING FOR TRADES**
                          • Oct 2003
                          • 15605
                          #7
                          Originally posted by kacy
                          We use http://kayako.com

                          Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

                          Hope that helps!
                          thank you
                          EMAIL: allen @ vasmediagroup.com | ICQ: 311329761 | SKYPE: abyss.al | AIM: xABYSSxALx

                            Comment

                            • Abyss_Vee
                              Confirmed User
                              • Sep 2003
                              • 5208
                              #8
                              Originally posted by kacy
                              We use http://kayako.com

                              Used to use Live Person, but the prices are steep. You can just buy this program for a one time fee and works great

                              Hope that helps!

                              does it have user tracking ?

                                Comment

                                • Abyss_Vee
                                  Confirmed User
                                  • Sep 2003
                                  • 5208
                                  #9
                                  Originally posted by galleryseek
                                  I use PHPLive... Does what I need it to do
                                  i just signed up for a free triel,, looks like pretty good software

                                    Comment

                                    • galleryseek
                                      Confirmed User
                                      • Mar 2002
                                      • 8234
                                      #10
                                      Originally posted by Abyss_Vee
                                      i just signed up for a free triel,, looks like pretty good software
                                      yeah.. they charge $70 for an executable program... i was disappointed when I bought it... all it is is a program that uses IE to connect to the site and display the same control area lol.. the only thing it has is a little system tray popup when someone messages you... that was one thing that pissed me off.

                                        Comment

                                        • kacy
                                          Confirmed User
                                          • Oct 2002
                                          • 877
                                          #11
                                          Originally posted by Abyss_Vee
                                          does it have user tracking ?
                                          Yes it does and you can make notes, etc You can try it out at my site if you want
                                          ~Kacy

                                            Comment

                                            • kacy
                                              Confirmed User
                                              • Oct 2002
                                              • 877
                                              #12
                                              Originally posted by galleryseek
                                              yeah.. they charge $70 for an executable program... i was disappointed when I bought it... all it is is a program that uses IE to connect to the site and display the same control area lol.. the only thing it has is a little system tray popup when someone messages you... that was one thing that pissed me off.

                                              Yea, that is what I did not like about that program as well. The one I have is a system and runs on our servers and then you download the chat program part locally and it runs stand alone and starts up when booting, etc.
                                              ~Kacy

                                                Comment

                                                • Abyss_Vee
                                                  Confirmed User
                                                  • Sep 2003
                                                  • 5208
                                                  #13
                                                  Originally posted by kacy
                                                  Yes it does and you can make notes, etc You can try it out at my site if you want
                                                  is it all web based, or you download software on your computer?

                                                    Comment

                                                    • Abyss_Vee
                                                      Confirmed User
                                                      • Sep 2003
                                                      • 5208
                                                      #14
                                                      Originally posted by kacy
                                                      Yea, that is what I did not like about that program as well. The one I have is a system and runs on our servers and then you download the chat program part locally and it runs stand alone and starts up when booting, etc.
                                                      u beat me to it

                                                        Comment

                                                        • kacy
                                                          Confirmed User
                                                          • Oct 2002
                                                          • 877
                                                          #15
                                                          Both, you set up the program on a server and then the chat part you load onto you local computer(s) whoever is going to be chatting. There is a whole admin area that you have on the server where you set up users and permission, etc.
                                                          ~Kacy

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